London, ON · Urgent Care Centre: Monday–Friday 8:00 am – 6:00 pm | Saturday, Sunday & Holidays 8:00 am – 4:00 pm. For emergencies outside these hours, go to University Hospital or Victoria Hospital.
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Patients requiring a full 24-hour Emergency Department in London, Ontario can access emergency care at University Hospital or Victoria Hospital, both part of London Health Sciences Centre.
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St. Joseph's Hospital in London, Ontario operates an Urgent Care Centre at 268 Grosvenor St, serving patients with non-life-threatening conditions during daytime hours on weekdays and weekends. As a major academic health centre affiliated with Western University, the hospital specializes in complex chronic disease management, day and short-stay surgery, and a broad range of specialty programs serving Southwestern Ontario. Patients requiring emergency care outside Urgent Care hours should proceed to University Hospital or Victoria Hospital, both of which operate full 24-hour Emergency Departments.
St. Joseph's Hospital has two parking garages: the Grosvenor Street garage (989 spaces) and the Cheapside Street garage (132 spaces). Daily rates start at $4 for the first hour, with $2 increments every 30 minutes, capped at $8.75 after 2 hours. The Cheapside Street garage is closest for outpatients visiting Medical Imaging, the Hand and Upper Limb Centre, Breast Care Centre, and Rheumatology. Accessible parking is available on every floor of the Grosvenor Street garage at the west end, with an underground tunnel connecting to the hospital. The safest route into the hospital from the Grosvenor garage is via the tunnel at Level B. Pay stations accept coins and credit cards only. The parking office is open Monday–Friday 8 am–4 pm; after hours, contact Precise ParkLink at 1-888-783-7275. The hospital encourages patients to consider public transit, taxi, or drop-off to avoid peak-hour parking congestion.
St. Joseph's Hospital is centrally located in London with multiple London Transit Commission (LTC) bus routes stopping along Richmond Street and near the Cheapside Street entrances. The hospital is also a short distance north of Oxford Street, offering additional bus route access. Paratransit service drops patients at Grosvenor Entrance 2. For routes and schedules, contact LTC at 519-451-1347 or use the online LTC trip planner.
For the shortest waits at the Urgent Care Centre, aim to arrive early when it opens at 8 am on weekdays. Midweek mornings (Tuesday through Thursday) tend to be less congested than Mondays or Fridays. No historical wait data is currently available for this facility.
Avoid arriving in the final hour before closing, as the Urgent Care Centre closes at 6 pm on weekdays and 4 pm on weekends and holidays — staff may not be able to see late-arriving patients. Monday mornings and the period just after statutory holidays can also be busier as patients who waited through the weekend seek care.
Emergency departments use triage — patients with more serious conditions are seen first, regardless of arrival time.
Wait times are estimates based on Ontario health data using historical volumes, current patient counts, and staffing. Actual wait times may vary.
If you are experiencing a medical emergency, call 911 immediately.