This is an urgent care centre, not an emergency department.
It treats urgent problems that are not life-threatening, and the wait is usually shorter for that reason rather than because it is faster at the same work. In a life-threatening emergency, call 911.
St. Joseph's Healthcare Hamilton – King Campus (2757 King Street E) is a leading ambulatory care facility serving East Hamilton, Stoney Creek, and the broader Hamilton-Wentworth region. The campus is home to an Urgent Care Centre staffed by emergency-trained physicians and nurses, equipped to treat non-life-threatening conditions such as minor injuries, fever, simple fractures, and abdominal pain — seeing more than 62,000 patients annually. Patients with life-threatening emergencies, trauma, stroke, or cardiac events should proceed directly to the Charlton Campus Emergency Department or call 911.
Services & Specialties
Urgent Care Centre (non-life-threatening emergencies), Blood tests and X-ray diagnostics, Regional Eye Institute and cataract surgery, Pain Management Services, Mature Women's Health Centre, Satellite Dialysis Clinic (39 beds), Surgery Centre (cataract procedures), Stay Well therapeutic exercise program, Asthma management education, Diabetes and nutrition clinics, Specialty Clinics (by physician referral).
Amenities
Outpatient parking lot off King Street East
Short-term drop-off zone at Urgent Care entrance
Specialty clinic services on lower level (Room 1300)
Contact switchboard at 905-522-1155 to confirm cafeteria, pharmacy, and other on-site amenities before your visit
This campus has an Urgent Care Centre, not a full Emergency Department — for life-threatening emergencies, trauma, stroke, or cardiac events, go to St. Joseph's Charlton Campus ED at 50 Charlton Ave E or call 911.
Ambulances do not transport patients to this Urgent Care — if you require ambulance transport, you will be directed to the Charlton Campus.
Upon arrival, take a number from the Qmatic machine at the Urgent Care entrance and wait to be called based on severity of symptoms.
Urgent Care closes at 10:00 PM — if your condition arises after hours, proceed to the Charlton Campus Emergency Department.
For scheduled clinic appointments, arrive 15–30 minutes early and bring your valid Ontario health card.
What to Bring
Valid Ontario health card (OHIP)
Government-issued photo ID
List of current medications and dosages
List of known allergies
Physician referral letter (required for specialty clinics)
Health benefits or insurance information if applicable
Comfortable clothing suitable for examination
A book or charged device — wait times may vary based on patient volume
Parking
Short-term 15-minute drop-off and pick-up parking is available adjacent to the Urgent Care entrance on the west side of the building. Drop-off and pick-up for the Dialysis Centre is located on the east side. An outpatient parking lot is accessible off the King Street East entrance. Parking is managed by Precise ParkLink — check the SJHH website for current rates.
Getting There
HSR Route 05 (Delaware towards Jones at King) serves the campus, with the closest stop — St. Joseph's Ambulatory at King — approximately 160 metres away (a 3-minute walk). HSR Routes 04 and 05 both pass near the campus. For live bus times visit hsrnow.hamilton.ca or call 905-527-4441.
Frequently Asked Questions
Does St. Joseph's King Campus have a full Emergency Department?
No. King Campus has an Urgent Care Centre, not a full Emergency Department. It treats non-life-threatening conditions only. For emergencies such as chest pain, stroke, trauma, or pediatric emergencies, go to St. Joseph's Charlton Campus ED at 50 Charlton Ave E or call 911.
What conditions does the King Campus Urgent Care treat?
The Urgent Care Centre treats non-life-threatening injuries and illnesses including cuts, abrasions, cough, ear aches, fever, minor burns, abdominal and pelvic pain, back pain, and simple fractures. Doctors and nurses with emergency medicine training are on-site, along with blood test and X-ray capabilities.
What are the Urgent Care hours at King Campus?
The Urgent Care Centre is open 8:00 AM to 10:00 PM, seven days a week. For after-hours emergencies, please go to the Charlton Campus Emergency Department, which operates 24 hours a day.
Can I arrive by ambulance at the King Campus Urgent Care?
No. Ambulances do not transport patients to the King Campus Urgent Care. If you require ambulance transport, you will be taken to the St. Joseph's Charlton Campus Emergency Department instead.
How does triage work at the King Campus Urgent Care?
Upon arrival, take a number from the Qmatic machine at the Urgent Care entrance. You will be called based on the severity of your symptoms or your number in sequence. Patients with more acute conditions are seen first.
How do I get to King Campus by public transit?
HSR Route 05 stops at St. Joseph's Ambulatory at King, approximately 160 metres (a 3-minute walk) from the campus. Routes 04 and 05 both pass near the campus. For live schedules visit hsrnow.hamilton.ca or call HSR at 905-527-4441.