CH RÉGIONAL DE TROIS-RIVIÈRES

Best Times to Visit

Quieter times: No historical wait time data is currently available for this facility. Generally, emergency departments in Quebec tend to be less congested during weekday mid-mornings (after the morning rush and before the lunch surge). For the most accurate real-time occupancy, consult Quebec's provincial emergency dashboard before heading in.

Busier times: As a high-volume regional trauma centre receiving 30–50 ambulances per day, this ER can be busy at any hour. Peak periods in most Canadian ERs typically occur on Monday mornings, Friday evenings, and throughout weekends. Late evenings and overnight shifts may also see higher trauma volumes. Check the provincial dashboard for current conditions.

About CH RÉGIONAL DE TROIS-RIVIÈRES

The Centre hospitalier régional de Trois-Rivières operates a major Level 2 trauma emergency department serving the Trois-Rivières metropolitan area and a broader regional population of approximately 440,000 residents in Mauricie. Receiving between 30 and 50 ambulances daily, this high-volume ER is equipped for serious trauma, cardiology, orthopedics, oncology, and obstetrical emergencies, including a busy labour and delivery service performing over 2,000 deliveries per year. Patients requiring specialized or urgent hospital care in the Trois-Rivières region are directed here as the primary acute care facility.

Services & Specialties

Level 2 trauma emergency care, Cardiology, Orthopedic surgery, Oncology, Obstetrics and women's health, Mental health services, Intellectual disability and autism spectrum disorder services, Medical and surgical inpatient care, Family medicine unit (CUMF/GMF-U), Minor surgery.

Amenities

• Computerized exam rooms with electronic medical records (CUMF)
• Minor surgery room
• On-site CLSC services
• Services available in French and English
• Contact 819 697-3333 to confirm cafeteria, ATM, pharmacy, chapel, and Wi-Fi availability

Other Care Options

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Tips Before You Go

• This is a high-volume Level 2 trauma centre receiving up to 50 ambulances per day — expect longer waits during peak hours and prioritize accordingly.
• Check Quebec's provincial emergency occupancy dashboard (sante.gouv.qc.ca) before leaving home to see current ER occupancy rates in real time.
• If your need is non-urgent, consider contacting the on-site CLSC or the family medicine unit (GMF-U) at Pavillon Saint-Joseph, as they handle many first-line and mental health concerns.
• Services are offered in both French and English — inform staff of your preferred language upon arrival.
• Parking pay stations accept credit card and debit card; bring a payment card as cash may not be accepted at the parking meters.
• For questions about specific amenities such as cafeteria hours, ATM location, or pharmacy services, call the facility directly at 819 697-3333 before your visit.

What to Bring

• Valid provincial health insurance card (carte d'assurance maladie / RAMQ card)
• Government-issued photo ID
• List of current medications, doses, and allergies
• Private insurance information if applicable
• Personal items for potential wait (phone charger, snacks, water bottle)
• Warm clothing or a blanket, as waiting areas can be cool
• Any relevant medical records, referral letters, or imaging results
• Payment card for parking (credit or debit accepted at pay stations)

Frequently Asked Questions

About ER Wait Times

Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.

Wait times are estimates based on Quebec health data. Actual wait times may vary.

If you are experiencing a medical emergency, call 911 immediately.