CH - CHSLD - CLSC CLÉOPHAS-CLAVEAU

Best Times to Visit

Quieter times: No historical wait time data is currently available for this ER. Generally, community emergency departments tend to be less busy on weekday mornings and early afternoons. Calling Info-Santé (8-1-1) before visiting can help determine whether an ER visit is truly necessary.

Busier times: No historical data is available to pinpoint peak hours at this facility. As with most ERs, evenings, weekends, and holidays typically see higher volumes. Given this ER's small capacity of approximately 7 stretchers, any surge in patients can lead to longer waits.

About CH - CHSLD - CLSC CLÉOPHAS-CLAVEAU

The Centre Cléophas-Claveau (Hôpital de La Baie) is a multi-mission community hospital serving the La Baie sector of Saguenay and surrounding municipalities such as Petit-Saguenay, L'Anse-Saint-Jean, and Rivière-Éternité. Its emergency department operates 24 hours a day, 7 days a week, with a functional capacity of approximately 7 stretchers, making it a smaller community-level ER best suited for urgent but non-critical cases. Patients with complex or serious conditions may be transferred to larger regional facilities such as Hôpital de Chicoutimi.

Services & Specialties

24/7 emergency department, Acute care (Centre Hospitalier), Community health and preventive services (CLSC), Long-term care (CHSLD), Rehabilitation services, Social reintegration services, Primary care and curative services.

Amenities

• Paid on-site parking with accessible spaces
• Payment terminals at main entrance and ER entrance
• Contact the hospital at 418-544-3381 to confirm cafeteria, ATM, pharmacy, or Wi-Fi availability

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Tips Before You Go

• This is a small community ER with approximately 7 stretchers — for non-urgent issues, consider calling Info-Santé at 8-1-1 or visiting your family medicine group (GMF) first.
• Services are primarily offered in French; if you require English-language assistance, call ahead to 418-544-3381 to inquire about availability.
• If you have a serious or complex medical condition, be aware that you may be transferred to Hôpital de Chicoutimi, the regional hub for specialized care.
• Keep your parking ticket when you arrive — you will need it to pay at the terminal near the ER entrance or main entrance before leaving.
• For the most up-to-date information on services and wait times, visit santesaglac.gouv.qc.ca or call the hospital directly at 418-544-3381.

What to Bring

• Valid government-issued photo ID (e.g., driver's licence)
• Quebec health insurance card (RAMQ card)
• List of current medications, including dosages
• Provincial health insurance information or private insurance details if applicable
• Any relevant medical records, test results, or doctor's referral letters
• Emergency contact information for a family member or trusted person
• Cash or credit card for parking fees
• Comfortable clothing and a warm layer, as wait areas can be cool

Frequently Asked Questions

About ER Wait Times

Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.

Wait times are estimates based on Quebec health data. Actual wait times may vary.

If you are experiencing a medical emergency, call 911 immediately.