Centre Hospitalier Régional du Grand-Portage is a 24/7 regional hospital serving Rivière-du-Loup and the western Bas-Saint-Laurent sub-region, including the MRCs of Kamouraska, Rivière-du-Loup, Témiscouata, and Les Basques. The emergency department operates with 9 stretcher bays and provides general and specialized care, with a notable regional referral role for maxillofacial surgery. Patients requiring higher-level trauma or tertiary care may be transferred to larger centres, but the hospital handles a broad range of urgent and emergent conditions for this corner of Quebec.
Services & Specialties
24/7 Emergency Department, Cardiology, Laboratory and diagnostic testing, Outpatient and specialized clinics, Outpatient rehabilitation, Vaccination services, Detoxification services, Maxillofacial surgery (regional referral), Bilingual services (French and English).
Amenities
On-site parking
Bilingual services (French and English)
Contact the hospital at 418-868-1000 to confirm cafeteria, ATM, pharmacy, or Wi-Fi availability
Call 418-868-1000 ahead of a non-urgent visit to ask about current wait conditions or to confirm which services are available on-site.
If you are visiting from the Kamouraska, Témiscouata, or Les Basques MRCs, be aware that Grand-Portage serves as your sub-regional hospital — bring any referral paperwork or specialist correspondence you have.
For cardiology-related concerns, appointments can be booked directly at 418-868-1020, which may save you an unnecessary ER visit.
The ED has 9 stretcher bays — for life-threatening emergencies always call 911, but for urgent non-life-threatening issues, arriving during off-peak hours (typically mid-morning on weekdays) tends to mean shorter waits.
Keep personal valuables and cash to a minimum during your visit, as the hospital advises patients that they are responsible for the security of their belongings.
What to Bring
Provincial health insurance card (carte d'assurance maladie / RAMQ card)
Government-issued photo ID
List of current medications and dosages
Any relevant medical history documents or recent test results
Contact information for your family doctor or specialist
Insurance information if applicable
Phone charger and entertainment for potential wait times
A trusted contact person's name and phone number
Parking
On-site parking is available at Centre Hospitalier Régional du Grand-Portage. Rates vary based on length of stay. Contact the hospital at 418-868-1000 for current pricing details.
Getting There
Rivière-du-Loup has a local transit network (CiTRiL). Patients should verify current routes serving Rue Saint-Henri directly with CiTRiL, as no confirmed stop information for this hospital is publicly available.
Frequently Asked Questions
Does Centre Hospitalier Régional du Grand-Portage have a 24/7 emergency department?
Yes, the emergency department at Grand-Portage is open 24 hours a day, 7 days a week, including holidays.
What regions does this hospital serve beyond Rivière-du-Loup?
Grand-Portage serves as the sub-regional hospital for the western Bas-Saint-Laurent area, including the MRCs of Kamouraska, Rivière-du-Loup, Témiscouata, and Les Basques. It also holds a regional referral role for maxillofacial surgery.
Can I receive services in English at this hospital?
Yes, Centre Hospitalier Régional du Grand-Portage offers services in both French and English.
Does the hospital have a cardiology department?
Yes, a cardiology department is available on-site. For cardiology appointments, you can call 418-868-1020 directly.
Is there parking available at the Grand-Portage hospital?
Yes, on-site parking is available. Rates vary by length of stay. Call 418-868-1000 for current parking rate details.
Will I be transferred to another hospital if my condition is serious?
Grand-Portage provides general and specialized emergency care, but patients with complex needs requiring tertiary-level services may be transferred to a larger regional centre. The medical team will make this determination based on your condition.
Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.
Wait times are estimates based on Quebec health data. Actual wait times may vary.
We check our own accuracy. Forecasting two hours ahead, the ERstat estimate was typically off by 33 minutes against what hospitals themselves later posted, compared with 41 minutes for the hospital's own current figure, and was the closer of the two 58% of the time. See the full scorecard, or how we work the number out.
If you are experiencing a medical emergency, call 911 immediately.
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