CENTRE HOSPITALIER RÉGIONAL DU GRAND-PORTAGE

Best Times to Visit

Quieter times: No historical wait time data is available for this facility. Generally, emergency departments in regional hospitals tend to be less busy during mid-morning on weekdays. For non-life-threatening concerns, checking real-time wait times on this page before heading in is always recommended.

Busier times: No historical data is available to identify peak periods specifically for this ED. As a general rule, evenings, weekends, and holidays tend to see higher volumes at most Canadian emergency departments. If your condition is not immediately life-threatening, consider timing your visit accordingly.

About CENTRE HOSPITALIER RÉGIONAL DU GRAND-PORTAGE

Centre Hospitalier Régional du Grand-Portage is a 24/7 regional hospital serving Rivière-du-Loup and the western Bas-Saint-Laurent sub-region, including the MRCs of Kamouraska, Rivière-du-Loup, Témiscouata, and Les Basques. The emergency department operates with 9 stretcher bays and provides general and specialized care, with a notable regional referral role for maxillofacial surgery. Patients requiring higher-level trauma or tertiary care may be transferred to larger centres, but the hospital handles a broad range of urgent and emergent conditions for this corner of Quebec.

Services & Specialties

24/7 Emergency Department, Cardiology, Laboratory and diagnostic testing, Outpatient and specialized clinics, Outpatient rehabilitation, Vaccination services, Detoxification services, Maxillofacial surgery (regional referral), Bilingual services (French and English).

Amenities

• On-site parking
• Bilingual services (French and English)
• Contact the hospital at 418-868-1000 to confirm cafeteria, ATM, pharmacy, or Wi-Fi availability

Other Care Options

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Tips Before You Go

• Call 418-868-1000 ahead of a non-urgent visit to ask about current wait conditions or to confirm which services are available on-site.
• If you are visiting from the Kamouraska, Témiscouata, or Les Basques MRCs, be aware that Grand-Portage serves as your sub-regional hospital — bring any referral paperwork or specialist correspondence you have.
• For cardiology-related concerns, appointments can be booked directly at 418-868-1020, which may save you an unnecessary ER visit.
• The ED has 9 stretcher bays — for life-threatening emergencies always call 911, but for urgent non-life-threatening issues, arriving during off-peak hours (typically mid-morning on weekdays) tends to mean shorter waits.
• Keep personal valuables and cash to a minimum during your visit, as the hospital advises patients that they are responsible for the security of their belongings.

What to Bring

• Provincial health insurance card (carte d'assurance maladie / RAMQ card)
• Government-issued photo ID
• List of current medications and dosages
• Any relevant medical history documents or recent test results
• Contact information for your family doctor or specialist
• Insurance information if applicable
• Phone charger and entertainment for potential wait times
• A trusted contact person's name and phone number

Frequently Asked Questions

About ER Wait Times

Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.

Wait times are estimates based on Quebec health data. Actual wait times may vary.

If you are experiencing a medical emergency, call 911 immediately.