HÔPITAL ET CLSC DE SEPT-ÎLES

Best Times to Visit

About HÔPITAL ET CLSC DE SEPT-ÎLES

Hôpital et CLSC de Sept-Îles, located at 45 Rue Du Père-Divet in Sept-Îles, QC, is the principal regional referral hospital for the Côte-Nord territory, operated by CISSS de la Côte-Nord. Its emergency department operates 24 hours a day, 7 days a week, and is equipped with trauma rooms, psychiatric emergency capacity, and an intensive care unit. As the largest surgical centre serving more than half of the Côte-Nord region, this high-capacity facility is the appropriate destination for serious, urgent, and complex medical emergencies on the North Shore.

Services & Specialties

24/7 emergency department with triage, Trauma rooms, Intensive care unit (ICU), Psychiatric emergency care, Inpatient psychiatry unit, Surgical inpatient unit, Operating block — regional referral centre for surgery, General surgery outpatient clinic, Orthopedics, Cardiology, Neurology, Ophthalmology, Otolaryngology (ENT), Obstetrics and gynecology, Pediatrics, Pneumology, Psychiatry and child psychiatry, Microbiology, English-language patient services.

Amenities

• English-language patient services agent (also speaks Innu, Naskapi, and French) — call 418-965-7621
• Multilingual staff available — ask for an interpreter if needed
• Main entrance at 45 Rue du Père-Divet
• CLSC community health services available separately at 405 Avenue Brochu (418-962-2572)

Other Care Options

Not every health issue needs an ER visit. Find out where to go for care →

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Compare hospital wait times across Canada. View all wait times →

Tips Before You Go

• Upon arrival, you will be assessed by a triage nurse who determines care priority — triage staff cannot provide estimated wait times as these depend on ambulance arrivals and other patients' triage levels.
• All visitors must use the main entrance at 45 Rue du Père-Divet; general visiting hours are 2:00 p.m. to 8:30 p.m., with restricted hours for psychiatry (Mon–Fri, 7:00–8:30 p.m.) and ICU (10 minutes at the half-hour each hour).
• English-speaking patients can contact the dedicated English-language customer service agent, Sharon Tardif-Shecanapish, at 418-965-7621. She also speaks Innu and Naskapi.
• The area around Rues De Quen and Père-Divet is busy — allow extra time for parking and access, especially during the hospital expansion construction period.
• For non-emergency community health services, the CLSC component is located separately at 405 Avenue Brochu, Sept-Îles — call 418-962-2572 before heading to the hospital.

What to Bring

• Quebec health insurance card (RAMQ card)
• Government-issued photo ID
• List of current medications and dosages
• Provincial drug insurance card or private insurance information
• Any relevant medical records, recent test results, or specialist letters
• Phone charger or portable battery
• Comfortable clothing and a warm layer (ER waiting areas can be cool)
• Snacks and water for extended waits

Frequently Asked Questions

About ER Wait Times

Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.

Wait times are estimates based on Quebec health data. Actual wait times may vary.

If you are experiencing a medical emergency, call 911 immediately.