Hôpital et CLSC de Sept-Îles, located at 45 Rue Du Père-Divet in Sept-Îles, QC, is the principal regional referral hospital for the Côte-Nord territory, operated by CISSS de la Côte-Nord. Its emergency department operates 24 hours a day, 7 days a week, and is equipped with trauma rooms, psychiatric emergency capacity, and an intensive care unit. As the largest surgical centre serving more than half of the Côte-Nord region, this high-capacity facility is the appropriate destination for serious, urgent, and complex medical emergencies on the North Shore.
Services & Specialties
24/7 emergency department with triage, Trauma rooms, Intensive care unit (ICU), Psychiatric emergency care, Inpatient psychiatry unit, Surgical inpatient unit, Operating block — regional referral centre for surgery, General surgery outpatient clinic, Orthopedics, Cardiology, Neurology, Ophthalmology, Otolaryngology (ENT), Obstetrics and gynecology, Pediatrics, Pneumology, Psychiatry and child psychiatry, Microbiology, English-language patient services.
Upon arrival, you will be assessed by a triage nurse who determines care priority — triage staff cannot provide estimated wait times as these depend on ambulance arrivals and other patients' triage levels.
All visitors must use the main entrance at 45 Rue du Père-Divet; general visiting hours are 2:00 p.m. to 8:30 p.m., with restricted hours for psychiatry (Mon–Fri, 7:00–8:30 p.m.) and ICU (10 minutes at the half-hour each hour).
English-speaking patients can contact the dedicated English-language customer service agent, Sharon Tardif-Shecanapish, at 418-965-7621. She also speaks Innu and Naskapi.
The area around Rues De Quen and Père-Divet is busy — allow extra time for parking and access, especially during the hospital expansion construction period.
For non-emergency community health services, the CLSC component is located separately at 405 Avenue Brochu, Sept-Îles — call 418-962-2572 before heading to the hospital.
What to Bring
Quebec health insurance card (RAMQ card)
Government-issued photo ID
List of current medications and dosages
Provincial drug insurance card or private insurance information
Any relevant medical records, recent test results, or specialist letters
Phone charger or portable battery
Comfortable clothing and a warm layer (ER waiting areas can be cool)
Snacks and water for extended waits
Parking
Parking around the hospital at the corner of Avenue De Quen and Rue du Père-Divet is limited and the area is heavily frequented. An expansion project is being constructed on the current parking lot, so available spaces may be reduced during construction. Plan extra time to find parking. Contact the hospital at 418-962-9761 for current parking information.
Getting There
Sept-Îles operates a municipal transit system (STSi). No specific routes to the hospital were confirmed; check with STSi for current routes serving the Rue du Père-Divet area.
Frequently Asked Questions
Is the Hôpital et CLSC de Sept-Îles emergency department open 24/7?
Yes. The emergency department at 45 Rue Du Père-Divet in Sept-Îles is open 24 hours a day, 7 days a week, including holidays.
What is the phone number for Hôpital et CLSC de Sept-Îles?
The main hospital number is 418-962-9761. For English-language patient services, contact Sharon Tardif-Shecanapish at 418-965-7621. For CLSC community health services, call 418-962-2572.
Does the hospital serve English-speaking and Indigenous patients?
Yes. The hospital has a dedicated English-language customer service agent who also speaks Innu, Naskapi, and French. Other multilingual staff are available — do not hesitate to ask for an interpreter when you arrive.
Is Hôpital de Sept-Îles a regional referral centre for surgery?
Yes. The hospital's operating block is the main surgical referral centre for more than half of the entire Côte-Nord territory, covering a large portion of Quebec's North Shore. It offers inpatient units for surgery, psychiatry, and intensive care.
What visiting hours does the hospital have?
General visiting hours are 2:00 p.m. to 8:30 p.m. The psychiatry unit has restricted hours: Monday to Friday, 7:00 p.m. to 8:30 p.m. Intensive care visits are limited to 10 minutes at the half-hour mark each hour. All visitors must enter through the main entrance at 45 Rue du Père-Divet.
Is the hospital undergoing construction or expansion?
Yes. A $159 million modernization project is planned to build a new facility housing the emergency department, intensive care unit, and operating block. The new building is planned for the site of the current parking lot at the corner of Avenue De Quen and Rue du Père-Divet. Allow extra time for parking and access during this period.
Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.
Wait times are estimates based on Quebec health data. Actual wait times may vary.
We check our own accuracy. Forecasting two hours ahead, the ERstat estimate was typically off by 33 minutes against what hospitals themselves later posted, compared with 41 minutes for the hospital's own current figure, and was the closer of the two 58% of the time. See the full scorecard, or how we work the number out.
If you are experiencing a medical emergency, call 911 immediately.
Something wrong on this page?
Incorrect hours, wrong address, or outdated information? Let us know.