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Lakeshore General Hospital's emergency department is one of Montreal's busiest, serving over 40,000 patients annually from the West Island region and surrounding communities. With 30 monitored stretchers, 4 isolation rooms, and 4 resuscitation rooms, this McGill University-affiliated facility delivers acute and trauma care 24 hours a day, 7 days a week. Situated near Highways 13, 20, 40, and 520 in Pointe-Claire, it is a primary destination for accident victims and complex medical emergencies serving a regional population of approximately 377,000.
Services & Specialties
Emergency Medicine (24/7), Trauma and accident stabilization, Resuscitation care (4 dedicated rooms), Isolation rooms for infectious cases, Medical imaging and CT scanning, Cardiology, Oncology (4,400+ treatments per year), Surgery (17,000+ procedures per year), Obstetrics and birthing centre (1,600+ births per year), Intensive Care Unit (ICU), Psychiatry and short-stay mental health unit, Dialysis, Endoscopy, Endocrinology, Gastroenterology, Ophthalmology, ENT (Ear, Nose and Throat), Palliative care, Geriatrics, Diabetes Clinic, Day Medicine, General Surgery.
Lakeshore General is one of Montreal's busiest emergency departments with over 40,000 annual visits — arriving prepared with all your health documents can help speed up your intake.
Services and patient charting are available in both French and English, so you can communicate comfortably in either official language.
If you are coming by car, the hospital is easily accessible from Highways 13, 20, 40, and 520 — plan your route in advance, especially during peak commute hours in the West Island.
A nursing station is located in the waiting room to monitor patients, including those at risk — don't hesitate to alert staff if your condition changes while you wait.
For non-emergency concerns, consider whether a local CLSC or walk-in clinic in the Pointe-Claire or West Island area might be appropriate before visiting the ER, to help keep the department available for urgent cases.
What to Bring
Quebec health insurance card (RAMQ card)
Government-issued photo ID
List of current medications and dosages
Any relevant medical records, recent test results, or imaging
Information about allergies and past surgeries
Insurance or supplemental health coverage information
Phone charger or portable battery
Comfortable clothing and a light layer, as waiting areas can be cool
Frequently Asked Questions
Is Lakeshore General Hospital's emergency department open 24/7?
Yes, the emergency department at Lakeshore General Hospital in Pointe-Claire is open 24 hours a day, 7 days a week, including weekends and holidays.
How busy is the Lakeshore General ER?
Lakeshore General's ED is one of the busiest in Montreal, receiving over 40,000 patient visits per year. It serves a West Island population of approximately 377,000 and also treats accident victims from nearby major highways including Highways 13, 20, 40, and 520.
Can I be seen in English at Lakeshore General Hospital?
Yes. Lakeshore General Hospital offers services and patient charting in both French and English, making it one of the bilingual acute care facilities serving Montreal's West Island anglophone and francophone communities.
Is Lakeshore General Hospital a teaching hospital?
Yes. The emergency department and broader hospital are affiliated with McGill University's Department of Emergency Medicine. Medical trainees may be involved in patient care across emergency, palliative, geriatric, and ambulatory services.
What major services are available beyond the emergency department at Lakeshore General?
Lakeshore General is a full-service acute care hospital offering surgery (17,000+ procedures annually), oncology (4,400+ treatments annually), obstetrics (1,600+ births annually), an ICU, psychiatry, cardiology, dialysis, endoscopy, and numerous specialized clinics including diabetes, endocrinology, and gastroenterology.
How do I get to Lakeshore General Hospital by public transit?
STM bus routes 200 and 203 stop at Stillview / Sedgefield, a 3-minute walk from the hospital entrance. Routes 217 and 382 also serve the area. The VH commuter train line stops at Gare Cedar Park, approximately a 23-minute walk from the hospital.