HÔPITAL SAINTE-ANNE

Best Times to Visit

Quieter times: As a referral-based long-term care facility, visits and admissions are coordinated in advance. Contact your regional CLSC or the hospital directly at 514-457-3440 to schedule appointments or begin the referral process.

Busier times: Walk-in visits are not accepted at Hôpital Sainte-Anne. All services require a prior referral. For unplanned urgent or emergency medical needs, always call 911 or go directly to a hospital with a general emergency department.

About HÔPITAL SAINTE-ANNE

Hôpital Sainte-Anne, located at 305 Boulevard Des Anciens-Combattants in Sainte-Anne-de-Bellevue, QC, is a specialized long-term care and veterans' facility affiliated with McGill University — it is not a general acute-care emergency department. Originally founded in 1917 to care for veterans returning from World War I, the hospital today specializes in geriatrics, dementia, palliative care, and Operational Stress Injury (OSI) and PTSD treatment for Canadian Forces veterans. Members of the public requiring emergency medical care should call 911 or proceed to a nearby hospital with a full emergency department, such as Lakeshore General Hospital in Pointe-Claire.

Services & Specialties

Long-term care for veterans and civilians (380 long-term care beds), Geriatric and cognitive disorder care, including Alzheimer's and dementia, Operational Stress Injury (OSI) clinics — residential and mobile, Post-Traumatic Stress Disorder (PTSD) treatment for soldiers and veterans, Palliative care, Rehabilitation (66 rehabilitation beds), Respite care for veterans, families, and caregivers, Day centre for veterans, Outpatient clinics, Telemedicine for individual and family consultations, Pain management and nutrition programs, Physiotherapy for residents, Continuum of care for patients with physical disabilities.

Amenities

• Arts and crafts centre (in service for nearly 70 years, sponsored by the Red Cross)
• Physiotherapy services for residents
• Bilingual services (English and French) available 24/7
• Contact hospital directly at 514-457-3440 for cafeteria, ATM, pharmacy, chapel, and Wi-Fi details

Other Care Options

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Tips Before You Go

• ⚠️ If you need emergency medical care, do NOT come to Hôpital Sainte-Anne — call 911 or go to a nearby hospital with a full ER such as Lakeshore General Hospital in Pointe-Claire.
• Access to services at Hôpital Sainte-Anne is by referral only — contact your regional CLSC to initiate the admission or referral process for eligible patients.
• Veterans and Canadian Forces members seeking OSI or PTSD support can inquire about both residential and mobile clinic options available through the hospital.
• The hospital offers telemedicine consultations, which may be a convenient first step for veterans or families located outside the immediate Sainte-Anne-de-Bellevue area.
• Families and caregivers of veterans should ask about respite care programs, which are specifically designed to provide temporary relief for those in a caregiving role.

What to Bring

• Valid government-issued photo ID (e.g., provincial health card, driver's licence)
• Canadian Forces service documentation or veterans' benefits information (if applicable)
• List of current medications, dosages, and prescribing physicians
• Provincial health insurance card (RAMQ card for Quebec residents)
• Referral documentation from your CLSC or treating physician
• Contact information for your family doctor or specialist
• Personal comfort items for long-term care admissions (clothing, toiletries)
• Power of attorney or legal guardianship documents if applicable

Frequently Asked Questions

About ER Wait Times

Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.

Wait times are estimates based on Quebec health data. Actual wait times may vary.

If you are experiencing a medical emergency, call 911 immediately.