Quieter times: No historical wait time data is available for this facility. As a rural Collaborative Emergency Centre, Maidstone Health Complex typically sees lower patient volumes than urban ERs. Mid-morning on weekdays may offer shorter waits for non-urgent issues.
Busier times: No historical wait data is available. Like most emergency departments, evenings and weekends may be busier. For non-urgent concerns, consider calling the facility at (306) 893-2622 to ask about current conditions before visiting.
Maidstone Health Complex, located at 214 5th Avenue E in Maidstone, Saskatchewan, is home to Saskatchewan's first-ever Collaborative Emergency Centre (CEC), offering 24/7 emergency care through an innovative rural health model. During daytime hours, a registered nurse and licensed practical nurse work alongside a local physician, while overnight care is led by a registered nurse and primary care paramedic in direct consultation with a STARS (Shock Trauma Air Rescue Society) physician. The facility serves the Maidstone area and surrounding rural communities with a fully integrated range of services including acute care, diagnostics, lab, home care, and long-term care — all under one roof.
Services & Specialties
24/7 Collaborative Emergency Centre (CEC), Acute inpatient care (11 beds), Laboratory and diagnostic imaging, X-ray services, Ambulance service (facility-based), Ambulatory care, Surgical care, Obstetrical care, Medical clinic / primary care, Long-term care (24 beds + 2 respite beds), Home care, Public health nursing, Physiotherapy and occupational therapy (visiting), Dietitian services, Mental health and addictions counselling, Family counselling (visiting), STARS physician consultation (overnight).
Amenities
Wheelchair-accessible designated parking
Accessible entrance doors and ramps
Accessible washrooms
Lowered elevator buttons
Infection control room (acute care unit)
Palliative care room with adjoining family room
Special equipment for safe handling of bariatric patients
Maidstone Health Complex uses a triage system — patients with the most urgent needs are seen first, not in order of arrival. Be prepared to wait if your condition is non-urgent.
If you arrive with an emergency, staff will assess whether your care needs can be met on site or whether transfer to a larger centre is required — cooperate fully with this assessment for the best outcome.
Overnight visits (8 PM–8 AM) are handled by a paramedic-nurse team consulting remotely with a STARS physician — this is normal for this facility's CEC model, not a sign of reduced care.
For non-emergency health needs during business hours, the on-site medical clinic may be a more appropriate option than the emergency department.
Because Maidstone is a rural community with no public transit, arrange your transportation in advance, especially for overnight visits or if you may require transfer to another facility.
What to Bring
Saskatchewan Health Card (provincial health card)
Government-issued photo ID
List of current medications including dosages
List of known allergies
Any relevant medical records or recent test results
Personal support person or emergency contact information
Comfortable clothing if a longer stay is possible
Cash or payment method for any incidentals
Parking
Free parking is available on site at Maidstone Health Complex. Wheelchair-accessible designated parking spaces are provided. Contact the facility at (306) 893-2622 for specific lot details.
Getting There
Maidstone is a small rural town in Saskatchewan. No public transit serves the area, so personal transportation or pre-arranged rides are required to reach the facility.
Frequently Asked Questions
What is a Collaborative Emergency Centre (CEC) and how does it work at Maidstone?
Maidstone Health Complex operates Saskatchewan's first Collaborative Emergency Centre — a model designed specifically for rural communities. It provides 24/7 emergency care staffed by registered nurses and paramedics, with physician support. During the day (8 AM–8 PM), a local primary care physician is on site. Overnight (8 PM–8 AM), a primary care paramedic and RN manage care in real-time consultation with a STARS (Shock Trauma Air Rescue Society) physician.
Does Maidstone Health Complex have a doctor available around the clock?
A local primary care physician is available to support acute and long-term care patients 24/7. During daytime emergency hours the physician works directly on site, while overnight emergency visits are covered by a nurse-paramedic team consulting remotely with a STARS physician.
Can I be seen for minor injuries or illnesses at Maidstone Health Complex?
Yes. The CEC at Maidstone is designed to handle both emergencies and urgent care needs including minor injuries and illnesses. During daytime hours, the on-site medical clinic is also available for less urgent concerns. All patients are triaged on arrival, so those with the most critical needs are always seen first.
What happens if my condition requires care beyond what Maidstone Health Complex can provide?
Upon arrival, staff will assess whether your needs can be fully met at the facility. If transfer to a larger centre is necessary, the facility has an on-site ambulance service to coordinate your transport. The STARS air rescue service may also be involved for critical cases requiring rapid transfer.
Is parking available at Maidstone Health Complex, and is the building accessible?
Yes, free parking is available on site, including wheelchair-accessible designated spaces. The building features accessible entrance doors, ramps, accessible washrooms, and lowered elevator buttons, making it suitable for patients with mobility needs.
What other services are available at Maidstone Health Complex beyond emergency care?
Maidstone Health Complex is a fully integrated health facility offering acute inpatient care, laboratory and diagnostic imaging, x-ray, a medical clinic, ambulance services, home care, public health nursing, long-term care, and visiting services including physiotherapy, occupational therapy, dietitian support, and family counselling — all under one roof.
Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.
Wait times are estimates based on Saskatchewan health data. Actual wait times may vary.
This hospital does not publish a live wait, so the figure above comes from our model rather than from its own feed. We publish how that model performs where it can be checked, at the hospitals that do publish. See the accuracy scorecard, or how we work the number out.
If you are experiencing a medical emergency, call 911 immediately.
Something wrong on this page?
Incorrect hours, wrong address, or outdated information? Let us know.