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In an emergency, call 911. Independent service, not affiliated with this hospital. Free nurse advice: 811.
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Non-emergency options
Quieter times: Emergency departments are typically least busy in the early morning hours between 6:00 a.m. and 10:00 a.m. on weekdays. If your situation is not immediately life-threatening, visiting during these quieter windows may result in shorter wait times. Always call 911 for life-threatening emergencies regardless of time.
Busier times: Like most large urban emergency departments, KGH tends to be busiest on weekday evenings (after 5:00 p.m. when physician offices close), weekends, and holiday periods. Monday mornings can also see surges as patients who delayed care over the weekend arrive. Check real-time wait estimates before heading in when possible.
Nearby Alternatives
Penticton · 44 km away
Oliver · 77 km away
Princeton · 88 km away
Salmon Arm · 94 km away
Live map, alerts, and forecasts
Open on ERstat →Kelowna General Hospital (KGH) is a major tertiary referral hospital located at 2268 Pandosy St in Kelowna, BC, operating a 30,000 sq ft Emergency Department 24 hours a day, 7 days a week as a Level 2 trauma centre. Serving over 900,000 residents across the southern interior of BC — including Kelowna, West Kelowna, Lake Country, Peachland, and Winfield — KGH is the primary acute care and specialist referral destination for the Interior Health region, seeing approximately 95,000 unscheduled ER visits annually. As the only hospital outside the Lower Mainland or Vancouver Island to perform cardiac surgery and angioplasty, KGH is the appropriate destination for high-acuity emergencies, complex trauma, cardiac events, stroke, and serious pediatric or obstetric emergencies in the Okanagan.
Level 2 Trauma Centre, Cardiac Surgery & Angioplasty (only site in BC interior), Cardiac Angiogram & Diagnostic Cardiology, Cardiac Stepdown Unit, 41-bed ICU / CCU / High Acuity Unit, Neurosurgery & Acute Neurology, Cardiothoracic & Vascular Surgery, Thoracic Surgery, General Surgery (15 operating rooms), Urology, ENT (Ear, Nose & Throat), Maternity, Obstetrics & Antepartum Care, Pediatric Emergency Care, Adult & Adolescent Psychiatry, Acute Psychiatric Services, Addiction Consult Team, CT Scan & Medical Imaging, Endoscopy, Chemotherapy, Burns Clinic, End of Life / Palliative Care, Diabetes Education, 24-Hour Sexual Assault Emergency Care (ages 13+, no referral required), Forensic Evidence Collection, Canadian Triage Acuity Scale (CTAS) triage, Rooftop Helipad for air ambulance.
Not every health issue needs an ER visit. Find out where to go for care → · 4 walk-in clinics in Kelowna →
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Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.
Wait times are estimates based on British Columbia health data. Actual wait times may vary.
If you are experiencing a medical emergency, call 911 immediately.
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