Penticton Regional Hospital

Best Times to Visit

Quieter times: No historical wait time data is currently available for this emergency department. In general, mid-morning on weekdays (Tuesday through Thursday) tends to see lower ER volumes. If your condition is not life-threatening, consider visiting during these windows when possible.

Busier times: No historical wait time data is currently available for this emergency department. As a general pattern for Canadian ERs, Monday mornings, Friday evenings, and weekends tend to be busiest. Evening hours (6–10 p.m.) across all days can also see elevated volumes as walk-in clinics close.

About Penticton Regional Hospital

Penticton Regional Hospital (PRH) is a 140-bed regional facility located at 550 Carmi Ave in Penticton, BC, operated by Interior Health and affiliated with UBC Faculty of Medicine. The emergency department provides 24-hour emergency and trauma services, serving as the regional hub for core medical and surgical specialty services across the Okanagan health service area, including Penticton and Summerland. Patients with serious injuries, acute illness, or trauma should come directly to PRH's dedicated Emergency Entrance on Carmi Ave, where critical cases are prioritized for immediate care.

Services & Specialties

24-hour Emergency and Trauma Services, Acute Inpatient Medical and Surgical Care, Inpatient Psychiatry, Cardiology (Outpatient ECG and Holter Monitor), Radiology (X-ray), Ultrasound/Sonography, Pulmonary Diagnostics, Respiratory Therapy, Pharmacy Services, Physiotherapy, Urology and Urology Surgery, Speech-Language Pathology, Wound Care, Sexual Assault Forensic Examination (SAFE) Program, Surgical Daycare and Operating Rooms, Post Anaesthetic Care, Postpartum Care, Safe Babies Program, Substance Use Connections Teams, Telehealth, Spiritual Health Services, Urodynamic Testing, Vasectomy.

Amenities

• On-site Pharmacy
• Food and Beverage Services (cafeteria on site — contact hospital for current hours)
• Spiritual Health Services
• UBC Faculty of Medicine and IH Melville Library (Level 3, David E. Kampe Tower)
• Patient Registration — David E. Kampe Tower, Level 1 (Mon–Fri, 6:30 a.m.–4:30 p.m.)
• Wheelchair Accessible Facility
• Cross-Cultural Services
• Outpatient and Diagnostic Services (David E. Kampe Tower)
• 28 Private Inpatient Rooms

Other Care Options

Not every health issue needs an ER visit. Find out where to go for care → · 2 walk-in clinics in Penticton → · urgent care wait times →

Pharmacists in British Columbia can assess and prescribe for dozens of common conditions. See what they can treat →

Compare hospital wait times across Canada. View all wait times →

Tips Before You Go

• Use the dedicated Emergency Entrance on Carmi Ave — do not enter through the main David E. Kampe Tower entrance on Government St., which is for outpatient and diagnostic services only.
• Visitor parking is available on Levels P1 and P2 of the Impark parkade (Lot #306). Ask about the Fee Exempt Patient Parking Program if you have an extended stay.
• For non-emergency medical transportation to PRH, BC Transit's Health Connections service and HandyDART offer accessible options — plan ahead as booking may be required.
• PRH serves as the regional specialty hub for the Okanagan, so patients from Summerland and surrounding communities can expect full emergency and specialty support here.
• If you are arriving for outpatient or diagnostic appointments rather than emergency care, register at Patient Registration in the David E. Kampe Tower, Level 1, open Monday to Friday from 6:30 a.m. to 4:30 p.m.

What to Bring

• Valid government-issued photo ID (e.g., BC Services Card or driver's licence)
• BC CareCard or provincial health insurance card
• List of all current medications, including dosages
• Any relevant medical records, test results, or imaging from previous visits
• Name and contact information of your family doctor or specialist
• Emergency contact's name and phone number
• Comfort items for potential wait times (phone charger, water bottle, snack)
• Payment method for any applicable parking fees

Parking

Penticton Regional Hospital has a multi-level parkade operated by Impark (Lot #306) at 550 Carmi Ave, with visitor parking on Levels P1–P2. A Fee Exempt Patient Parking Program is available, and long-term patient/visitor rates can be arranged by contacting Parking Services at 1-855-491-6498. Emergency parking may be subject to a maximum time limit. The facility is fully wheelchair accessible.

Getting There

Penticton Regional Hospital is served by multiple BC Transit routes (including Routes 1, 2, 3, 4, 5, 15, 16, 30, 40, 50, and 70), with nearby stops at Gov't & Carmi (Penticton Hosp.) and Carmi & Balfour (Penticton Hosp.). Route 70 connects Penticton to Kelowna. HandyDART provides accessible door-to-door service for passengers with disabilities, with pickup and drop-off at accessible entrances. BC Transit's Health Connections service also offers accessible transportation for non-emergency medical appointments.

Frequently Asked Questions

About ER Wait Times

Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.

Wait times are estimates based on British Columbia health data. Actual wait times may vary.

This hospital does not publish a live wait, so the figure above comes from our model rather than from its own feed. We publish how that model performs where it can be checked, at the hospitals that do publish. See the accuracy scorecard, or how we work the number out.

If you are experiencing a medical emergency, call 911 immediately.