Masset Hospital

Masset, BC · Open 24 hours a day, 7 days a week, 365 days a year

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Open 24/7

This emergency department is open around the clock.

Current ER Wait
Unknown Unknown
🏥 24/7 Emergency
📍 Masset

Last updated: recently · View all British Columbia hospitals →

Nearby Alternatives

For higher-level or specialized care not available in Masset, the nearest hospital hub on Haida Gwaii is located in Daajing Giids (Queen Charlotte), approximately 110 km to the south, with further referral options in Prince Rupert on the BC mainland.

Powell River General Hospital

Powell River · 699 km away

1h 11m

St. Mary's Hospital / Sechelt-Shishalh Hospital

Sechelt · 768 km away

2h 46m

Whistler Health Care Centre

Whistler · 763 km away

1h 6m

About Masset Hospital

The Northern Haida Gwaii Hospital and Health Centre (NHGH) at 2520 Harrison Avenue in Masset, BC provides 24-hour emergency and acute care to residents of Masset, Gaw Tlagee (Old Massett), Gamadiis (Port Clements), and surrounding Haida Gwaii communities. Operating as a rural community-level facility with five stretcher bays, it delivers emergency care, diagnostic imaging, and a broad range of integrated community health services under one roof. Patients requiring higher-level trauma, cardiac surgery, stroke, or oncology care are typically transferred to Prince Rupert or Vancouver.

Services & Specialties

24/7 Emergency Department (5 stretcher bays) Diagnostic imaging Acute care (4 beds) Palliative care (1 bed) Long-term residential care (4 beds) Assisted living (4 units) Outpatient care with family physicians and nurse practitioner Visiting specialist outpatient clinics Physiotherapy Mental health and addictions services Mental health counselling Social work Public health programs Home and community care Child development services Speech language pathology Chronic disease education programs Rehabilitation services Convalescent care Virtual physician consultation support for remote cases

Amenities

Parking & Transit

Free surface parking is available on site at the hospital. Given the small rural setting, parking is expected to be close to the main entrance. No specific accessible parking details are confirmed, but the facility was purpose-built and is expected to meet accessibility standards.

Masset is a remote community on Haida Gwaii, accessible by BC Ferries or air via Masset Municipal Airport. There is no formal public transit bus service to the hospital. Personal vehicle, taxi, or community transport are the primary means of access.

Best Times to Visit

🟢 Quieter times

No historical wait time data is available for this facility. As a small rural hospital, the emergency department typically experiences lighter patient volumes than urban centres. Mid-morning on weekdays is generally a quieter time for non-urgent concerns at rural ERs. For life-threatening emergencies, go immediately at any time.

🔴 Busier times

No historical data is available to identify specific peak hours at NHGH. As with most rural emergency departments, evenings, weekends, and holidays may see slightly higher activity. If your concern is non-urgent, calling ahead at 250-626-4700 can help you gauge current conditions before travelling.

Tips Before You Go

What to Bring

Frequently Asked Questions

What is the address of the hospital emergency department in Masset, BC?
The Northern Haida Gwaii Hospital and Health Centre is located at 2520 Harrison Avenue, Masset, BC. This is the primary hospital serving Masset and surrounding Haida Gwaii communities, and its emergency department operates 24 hours a day, 7 days a week.
What is the direct phone number for the Masset hospital emergency department?
The emergency-only direct line is 250-626-4711. For general hospital inquiries or to reach outpatient services, call 250-626-4700.
Can the Masset ER treat serious trauma or cardiac emergencies?
The Northern Haida Gwaii Hospital is a rural community-level emergency department. While it provides stabilizing emergency care around the clock, it does not have a trauma centre, cardiac surgery unit, or stroke unit. Patients with complex or critical conditions are typically stabilized and transferred to Prince Rupert or Vancouver for higher-level care.
Which communities does the Northern Haida Gwaii Hospital serve?
NHGH serves residents of Masset, Gaw Tlagee (Old Massett), Gamadiis (Port Clements), and the surrounding northern Haida Gwaii region. It is situated on the territory of the Haida Nation and is operated by the Northern Health Authority.
Is there a pharmacy at or near the Masset hospital?
No on-site pharmacy has been confirmed at Northern Haida Gwaii Hospital. A Pharmasave pharmacy is located in the community of Masset. It is advisable to bring your current medications and a complete medication list when visiting the emergency department.
How does the Masset hospital support patients who need specialist care not available on Haida Gwaii?
Healthcare teams at NHGH participate in a virtual support network connecting them with remote physicians for consultation, helping to ensure patient safety when specialist expertise is needed. For care beyond what can be provided locally, patients are transferred to facilities in Prince Rupert or Vancouver.

About ER Wait Times

Emergency departments use triage — patients with more serious conditions are seen first, regardless of arrival time.

Wait times are estimates based on British Columbia health data using historical volumes, current patient counts, and staffing. Actual wait times may vary.

If you are experiencing a medical emergency, call 911 immediately.

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