Courtenay, BC · Open 24 hours a day, 7 days a week
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Nearby Alternatives
For non-emergency concerns, residents in the Comox Valley may also consider local walk-in clinics in Courtenay or Comox, or calling BC HealthLink at 8-1-1 for telephone health advice before making the trip to the ER.
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North Island Hospital Comox Valley, located at 101 Lerwick Road in Courtenay, BC, is a 153-bed acute care hospital serving the Comox Valley and surrounding communities including Comox, Cumberland, Denman Island, Hornby Island, and Union Bay. The Emergency Department operates 24 hours a day, 7 days a week and is three times larger than the original facility it replaced, offering comprehensive emergency and critical care services. As a UBC-affiliated teaching hospital opened in 2017, it provides a high level of specialist support including intensive care, surgical services, and integrated mental health, Indigenous health, and forensic nursing programs.
Free parking is available on-site at the Comox Valley campus with over 700 stalls across a parkade and surface lots. The facility includes at least 24 accessible/disabled parking stalls, 10 main-door drop-off spaces, 2 HandyDART parking spaces, and 80 bicycle spaces. There is no charge for parking.
The nearest BC Transit stop is Lerwick Rd at Waters Pl, approximately a 4-minute walk from the hospital. Routes 1, 6, 10, 11, 12, 13, and 15 serve the hospital. The NIC/Aquatic Centre Bay B transit hub is about 266 metres away (a 5-minute walk). HandyDART accessible transit is accommodated on-site with dedicated parking stalls.
No historical wait time data is currently available for this facility. Generally, emergency departments across Canada tend to be less busy on weekday mornings between 6am and 10am. If your concern is non-urgent, consider contacting a family doctor, walk-in clinic, or BC's 8-1-1 HealthLink line before visiting the ER.
Without historical wait data, specific busy periods cannot be confirmed. As a general pattern, Canadian ERs tend to see higher volumes on weekday evenings, weekend afternoons, and during cold and flu season. Whenever possible, call 8-1-1 first for guidance on whether an ER visit is needed.
Emergency departments use triage — patients with more serious conditions are seen first, regardless of arrival time.
Wait times are estimates based on British Columbia health data using historical volumes, current patient counts, and staffing. Actual wait times may vary.
If you are experiencing a medical emergency, call 911 immediately.