Quieter times: No historical wait time data is available for this facility. As a general guide for small rural emergency departments, mid-morning on weekdays (Tuesday through Thursday) tends to be less busy. If your condition is not immediately life-threatening, calling ahead at (250) 559-4506 may help you understand current volume.
Busier times: Small rural ERs can experience higher demand on weekends, evenings, and during local events or seasonal worker influxes from forestry camps. Monday mornings can also be busier as conditions that developed over the weekend present for care. For non-urgent issues, consider contacting the primary care centre during regular hours instead.
The Haida Gwaii Hospital and Health Centre — Xaayda Gwaay Ngaaysdll Naay — serves as the primary hospital for Haida Gwaii, providing 24-hour emergency services to residents of Daajing Giids (Queen Charlotte), surrounding villages, and remote forestry camps across the archipelago. Opened in 2016 as a modern replacement for the original Queen Charlotte Islands General Hospital, the facility offers acute care, labour and delivery, residential care, diagnostic imaging, laboratory, and pharmacy services in a culturally significant building reflecting Haida Nation values and design. As a small rural hospital, patients with complex needs such as major trauma, cardiac emergencies, or advanced surgical conditions are typically stabilized and transferred to larger regional centres in Prince Rupert or further south.
Services & Specialties
24-hour emergency department, Physician triage by severity of condition, Acute care (8 beds), Labour, delivery and recovery suite, Residential care (8 beds), Diagnostic imaging, Laboratory services, Pharmacy, Primary care centre, Mental health and addictions programs, Home and community care services, Haida Gwaii Cancer Care Clinic (on-site), Public health programs, Ambulatory care.
Haida Gwaii is a remote island community — if you are travelling to the islands by ferry or plane, identify the hospital's location in Daajing Giids before you arrive in case of a medical emergency.
Call the emergency line at (250) 559-4506 if you are unsure whether your situation requires an ER visit; staff can help guide you to the right level of care.
For complex conditions such as suspected heart attack, major trauma, or advanced surgical needs, be prepared that you may be stabilized locally and then transferred to Prince Rupert or Vancouver for further treatment.
The ER triages patients by severity — less urgent conditions will wait while critical cases are seen first. Bring something to read or download entertainment in case of a longer wait.
The hospital reflects Haida cultural values and design; respectful conduct toward staff, patients, and the facility's Indigenous heritage is appreciated by the community.
What to Bring
BC Services Card or provincial health insurance card
Government-issued photo ID
List of current medications, doses, and allergies
Name and contact information for your family doctor or regular care provider
Emergency contact name and phone number
Comfort items for a potential wait (water bottle, snack, phone charger)
Any relevant medical records, test results, or imaging if you have them
Payment method for any applicable prescription or parking costs
Parking
On-site surface parking is typical for small rural facilities of this type at 3209 Oceanview Drive, Daajing Giids. Specific parking costs and accessibility details are not confirmed; visitors should plan to arrive early for emergency appointments where possible.
Getting There
Queen Charlotte/Daajing Giids is a small, remote community on Haida Gwaii. Personal vehicle or taxi are the primary means of local travel. BC Ferries connects Haida Gwaii to the mainland, and scheduled flights link the community to Prince Rupert and Vancouver.
Frequently Asked Questions
What is the address and phone number for the Haida Gwaii Hospital emergency department?
The hospital is located at 3209 Oceanview Drive, Daajing Giids (Queen Charlotte), BC V0T 1S0. The general hospital number is (250) 559-4300 and the emergency line is (250) 559-4506.
Is this the same facility as the Queen Charlotte Islands General Hospital?
Yes — the Haida Gwaii Hospital and Health Centre (Xaayda Gwaay Ngaaysdll Naay) replaced the original Queen Charlotte Islands General Hospital on the same site. The new facility opened on November 16, 2016, and is significantly larger and more modern than the original building.
What happens if I need specialist or advanced care that isn't available on Haida Gwaii?
As a small rural hospital, Haida Gwaii Hospital does not have on-site cardiac surgery, major trauma, or advanced specialty services. In these cases, emergency staff will stabilize you and arrange a transfer to University Hospital of Northern BC in Prince George, Prince Rupert Regional Hospital, or a Vancouver-area hospital depending on the urgency and nature of your condition.
Does the Haida Gwaii Hospital emergency department have a trauma designation?
No formal trauma level designation has been confirmed for this facility. It provides initial emergency stabilization for trauma patients, but serious or complex trauma cases are typically transferred to a higher-level regional centre.
Is there a cancer care clinic at the Haida Gwaii Hospital?
Yes — the Haida Gwaii Cancer Care Clinic is located in Daajing Giids and is associated with the hospital site, allowing local residents to access some cancer care services without travelling off-island.
Does the hospital reflect Haida culture and is it affiliated with the Haida Nation?
Yes — the hospital carries both an English and a Haida name (Xaayda Gwaay Ngaaysdll Naay), making it the first Northern Health facility to do so. The building features traditional Haida designs and was built with local people, cultures, and values in mind, in recognition of the Haida Nation on whose territory the hospital sits.
Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.
Wait times are estimates based on British Columbia health data. Actual wait times may vary.
This hospital does not publish a live wait, so the figure above comes from our model rather than from its own feed. We publish how that model performs where it can be checked, at the hospitals that do publish. See the accuracy scorecard, or how we work the number out.
If you are experiencing a medical emergency, call 911 immediately.
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Incorrect hours, wrong address, or outdated information? Let us know.