Northern Haida Gwaii Hospital and Health Centre (North End)

Masset, BC · Open 24 hours a day, 7 days a week

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Open 24/7

This emergency department is open around the clock.

Current ER Wait
Unknown Unknown
🏥 24/7 Emergency
📍 Masset

Last updated: recently · View all British Columbia hospitals →

Nearby Alternatives

Residents of southern Haida Gwaii may also access hospital services at Haida Gwaii Hospital in Daajing Giids (Queen Charlotte), which serves the south end of the archipelago.

Powell River General Hospital

Powell River · 699 km away

1h 11m

St. Mary's Hospital / Sechelt-Shishalh Hospital

Sechelt · 768 km away

2h 46m

Whistler Health Care Centre

Whistler · 763 km away

1h 6m

About Northern Haida Gwaii Hospital and Health Centre (North End)

The Northern Haida Gwaii Hospital and Health Centre in Masset, BC is the primary hospital serving the north end of Haida Gwaii, including Masset, Old Massett (Gaw Tlagee), Port Clements (Gamadiis), and surrounding communities. The emergency department operates 24 hours a day, 7 days a week with five stretcher bays, offering acute care, diagnostic services, lab, medical imaging, cardiac diagnostics, and surgical services. As a small rural community hospital operated by Northern Health on Haida Nation territory, it provides essential emergency and inpatient care for residents across the northern archipelago.

Services & Specialties

24/7 Emergency Department (5 stretcher bays) Acute inpatient care (4 beds) Long-term care (4 private rooms + 1 respite bed) Palliative care Intensive care Cardiac diagnostics Laboratory services Medical imaging Surgical services Rehabilitation and convalescent care Physiotherapy Mental health counselling Social work Public health services Child development services Speech language pathology Outpatient family medicine and nurse practitioner clinic Visiting specialist outpatient clinics Telehealth / Virtual Clinic Chronic disease education programs

Amenities

Parking & Transit

Northern Haida Gwaii Hospital is a small community facility in Masset where surface-level parking is typical. Specific details on parking cost or dedicated accessibility spaces are not publicly confirmed — contact the hospital directly at 250-626-4700 for parking information.

Eagle Transit, in partnership with Northern Health, operates a weekday hospital-to-hospital service between Masset (NHGH) and Daajing Giids (Queen Charlotte). Departures from NHGH are at 9:00 AM, with return from Daajing Giids at 12:45 PM (arriving Masset ~2:55 PM). The fare is $10.00 per passenger; medical trips are free. Reserve by calling 1-250-559-4461. Service does not run on holidays. Personal vehicle is the primary means of local access.

Best Times to Visit

🟢 Quieter times

No historical wait time data is available for this facility. As a small rural emergency department, mornings on weekdays are generally quieter at most community hospitals. If your condition is not life-threatening, earlier in the day is typically advisable.

🔴 Busier times

No historical data is available for this facility. Like most emergency departments, evenings and weekends can be busier. As this is a small hospital with limited bed capacity, arriving during peak times may mean longer waits for non-critical cases.

Tips Before You Go

What to Bring

Frequently Asked Questions

What is the emergency phone number for Northern Haida Gwaii Hospital?
The direct emergency department line is 250-626-4711. For general hospital inquiries, call 250-626-4700.
How many emergency beds does Northern Haida Gwaii Hospital have?
The emergency department has five stretcher bays. The hospital has four acute care inpatient beds and four long-term care beds, for a total of eight hospital-level care beds.
Does Northern Haida Gwaii Hospital offer specialist care on Haida Gwaii?
Yes, visiting specialists hold outpatient clinics at the hospital on a rotating basis. For ongoing or complex specialty needs, patients may be referred to larger centres off-island. The hospital also offers telehealth (virtual clinic) access to specialist advice.
Is there a family doctor or walk-in clinic at the hospital in Masset?
Yes. The Northern Haida Gwaii Health Centre (also called the Masset Clinic) is located inside the hospital and provides outpatient care through family doctors and a nurse practitioner, supported by a multidisciplinary allied health team.
How do patients from Port Clements or Old Massett get to the hospital?
Personal vehicle is the primary means of travel. Eagle Transit also runs a weekday service between Masset and Daajing Giids for medical trips at no charge — call 1-250-559-4461 to reserve. The Masset departure is at 9:00 AM.
What communities does Northern Haida Gwaii Hospital serve?
The hospital is the primary acute and emergency care facility for the north end of Haida Gwaii, serving Masset, Old Massett (Gaw Tlagee), Port Clements (Gamadiis), and surrounding communities. It is located on the territory of the Haida Nation.

About ER Wait Times

Emergency departments use triage — patients with more serious conditions are seen first, regardless of arrival time.

Wait times are estimates based on British Columbia health data using historical volumes, current patient counts, and staffing. Actual wait times may vary.

If you are experiencing a medical emergency, call 911 immediately.

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