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About Northern Haida Gwaii Hospital and Health Centre (North End)
The Northern Haida Gwaii Hospital and Health Centre in Masset, BC is the primary hospital serving the north end of Haida Gwaii, including Masset, Old Massett (Gaw Tlagee), Port Clements (Gamadiis), and surrounding communities. The emergency department operates 24 hours a day, 7 days a week with five stretcher bays, offering acute care, diagnostic services, lab, medical imaging, cardiac diagnostics, and surgical services. As a small rural community hospital operated by Northern Health on Haida Nation territory, it provides essential emergency and inpatient care for residents across the northern archipelago.
Services & Specialties
24/7 Emergency Department (5 stretcher bays), Acute inpatient care (4 beds), Long-term care (4 private rooms + 1 respite bed), Palliative care, Intensive care, Cardiac diagnostics, Laboratory services, Medical imaging, Surgical services, Rehabilitation and convalescent care, Physiotherapy, Mental health counselling, Social work, Public health services, Child development services, Speech language pathology, Outpatient family medicine and nurse practitioner clinic, Visiting specialist outpatient clinics, Telehealth / Virtual Clinic, Chronic disease education programs.
Amenities
Free WiFi
Common room / visitor lounge with television
Piano in lounge area
Wall-to-wall windows overlooking Masset Inlet
Pastoral (chaplaincy) services available on occasion — ask staff
Call the emergency line at 250-626-4711 if you are unsure whether to come in — staff can advise you before you make the trip.
For non-emergency medical questions and minor concerns, the on-site Masset Clinic (Northern Haida Gwaii Health Centre) offers outpatient appointments with family doctors and a nurse practitioner.
Patients from Port Clements or Old Massett should plan extra travel time, especially in poor weather, as road conditions on Haida Gwaii can change quickly.
If you may require specialist care beyond what is available locally, ask staff about telehealth options or inter-hospital transport arrangements early in your visit.
The hospital is within two kilometres of most Masset amenities including a library, shops, post office, and banking — if you have a companion, they can easily access services nearby while you are being seen.
What to Bring
BC Services Card or provincial health card
Government-issued photo ID
List of current medications (including dosages)
List of known allergies
Any relevant medical records or recent test results
Emergency contact information
Comfort items for potential wait (phone charger, water bottle, snack)
Payment method for any applicable fees or prescriptions
Frequently Asked Questions
What is the emergency phone number for Northern Haida Gwaii Hospital?
The direct emergency department line is 250-626-4711. For general hospital inquiries, call 250-626-4700.
How many emergency beds does Northern Haida Gwaii Hospital have?
The emergency department has five stretcher bays. The hospital has four acute care inpatient beds and four long-term care beds, for a total of eight hospital-level care beds.
Does Northern Haida Gwaii Hospital offer specialist care on Haida Gwaii?
Yes, visiting specialists hold outpatient clinics at the hospital on a rotating basis. For ongoing or complex specialty needs, patients may be referred to larger centres off-island. The hospital also offers telehealth (virtual clinic) access to specialist advice.
Is there a family doctor or walk-in clinic at the hospital in Masset?
Yes. The Northern Haida Gwaii Health Centre (also called the Masset Clinic) is located inside the hospital and provides outpatient care through family doctors and a nurse practitioner, supported by a multidisciplinary allied health team.
How do patients from Port Clements or Old Massett get to the hospital?
Personal vehicle is the primary means of travel. Eagle Transit also runs a weekday service between Masset and Daajing Giids for medical trips at no charge — call 1-250-559-4461 to reserve. The Masset departure is at 9:00 AM.
What communities does Northern Haida Gwaii Hospital serve?
The hospital is the primary acute and emergency care facility for the north end of Haida Gwaii, serving Masset, Old Massett (Gaw Tlagee), Port Clements (Gamadiis), and surrounding communities. It is located on the territory of the Haida Nation.