Northern Haida Gwaii Hospital and Health Centre (North End)

Best Times to Visit

Quieter times: No historical wait time data is available for this facility. As a small rural emergency department, mornings on weekdays are generally quieter at most community hospitals. If your condition is not life-threatening, earlier in the day is typically advisable.

Busier times: No historical data is available for this facility. Like most emergency departments, evenings and weekends can be busier. As this is a small hospital with limited bed capacity, arriving during peak times may mean longer waits for non-critical cases.

About Northern Haida Gwaii Hospital and Health Centre (North End)

The Northern Haida Gwaii Hospital and Health Centre in Masset, BC is the primary hospital serving the north end of Haida Gwaii, including Masset, Old Massett (Gaw Tlagee), Port Clements (Gamadiis), and surrounding communities. The emergency department operates 24 hours a day, 7 days a week with five stretcher bays, offering acute care, diagnostic services, lab, medical imaging, cardiac diagnostics, and surgical services. As a small rural community hospital operated by Northern Health on Haida Nation territory, it provides essential emergency and inpatient care for residents across the northern archipelago.

Services & Specialties

24/7 Emergency Department (5 stretcher bays), Acute inpatient care (4 beds), Long-term care (4 private rooms + 1 respite bed), Palliative care, Intensive care, Cardiac diagnostics, Laboratory services, Medical imaging, Surgical services, Rehabilitation and convalescent care, Physiotherapy, Mental health counselling, Social work, Public health services, Child development services, Speech language pathology, Outpatient family medicine and nurse practitioner clinic, Visiting specialist outpatient clinics, Telehealth / Virtual Clinic, Chronic disease education programs.

Amenities

• Free WiFi
• Common room / visitor lounge with television
• Piano in lounge area
• Wall-to-wall windows overlooking Masset Inlet
• Pastoral (chaplaincy) services available on occasion — ask staff
• On-site Medical Clinic (Masset Clinic)

Other Care Options

Not every health issue needs an ER visit. Find out where to go for care → · 1 walk-in clinics in Masset →

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Compare hospital wait times across Canada. View all wait times →

Tips Before You Go

• Call the emergency line at 250-626-4711 if you are unsure whether to come in — staff can advise you before you make the trip.
• For non-emergency medical questions and minor concerns, the on-site Masset Clinic (Northern Haida Gwaii Health Centre) offers outpatient appointments with family doctors and a nurse practitioner.
• Patients from Port Clements or Old Massett should plan extra travel time, especially in poor weather, as road conditions on Haida Gwaii can change quickly.
• If you may require specialist care beyond what is available locally, ask staff about telehealth options or inter-hospital transport arrangements early in your visit.
• The hospital is within two kilometres of most Masset amenities including a library, shops, post office, and banking — if you have a companion, they can easily access services nearby while you are being seen.

What to Bring

• BC Services Card or provincial health card
• Government-issued photo ID
• List of current medications (including dosages)
• List of known allergies
• Any relevant medical records or recent test results
• Emergency contact information
• Comfort items for potential wait (phone charger, water bottle, snack)
• Payment method for any applicable fees or prescriptions

Frequently Asked Questions

About ER Wait Times

Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.

Wait times are estimates based on British Columbia health data. Actual wait times may vary.

If you are experiencing a medical emergency, call 911 immediately.