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Belleville General Hospital's Emergency Department at 265 Dundas St E operates 24 hours a day, 7 days a week, serving patients across Belleville, Hastings County, and the broader Quinte region. As the largest and most specialized of the four Quinte Health hospitals, BGH is the regional hub for intensive care, cancer care, stroke, and mental health services, making its ER the appropriate destination for serious and complex medical emergencies. Part of a network of 2,600 staff and physicians across Quinte Health, BGH provides a full range of emergency, trauma, and secondary care supported by on-site diagnostics, surgical services, and specialty clinics.
Services & Specialties
24/7 Emergency and Trauma Care, Intensive Care Unit (ICU) — regional hub, Cancer Care — Dr. Douglas A. MacIntosh Cancer Clinic, Stroke Care — Integrated Stroke and Rehabilitation Unit, Diagnostic Imaging (X-ray, CT, MRI, Ultrasound, Mammography), Laboratory and Bloodwork, Inpatient Surgery, Maternity and Paediatrics, Inpatient and Outpatient Mental Health, Cardiology and Cardiac Care, Medical Day Clinic, Post-Acute and Complex Continuing Care.
Amenities
Aroma Café (Sills Wing S2, Main Entrance level)
ATM (Sills Wing S2, Main Entrance level)
Pharmacy (Quinte Wing Q2)
Auxiliary Tuck Shop (Quinte Wing Q3)
BGH Foundation Office (Sills Wing S2)
Pay-and-display parking at ER entrance
Accessible parking spaces at main and WCA entrances
After 9 p.m., the Emergency Department entrance is the only way into the hospital — plan accordingly if visiting a patient in the evening.
Parking fills up fast, especially Monday to Thursday from 9 a.m. to 4 p.m. Arrive early or arrange a drop-off to avoid delays.
Drop-off is permitted at the Sills Main Entrance, but vehicles cannot be left unattended — a driver must stay ready to move the car immediately.
The hospital campus is divided into named wings (Sills, Quinte, Hastings, WCA, Emergency), each with its own elevators. Knowing your destination wing before you arrive makes navigation much easier.
If you or a family member will need to visit frequently, purchase a discounted HPass parking pass at the Patient Registration desk on Quinte 3 to save on daily parking costs.
What to Bring
Government-issued photo ID (e.g., driver's licence or passport)
Provincial health card (Ontario OHIP card)
List of current medications, including dosages
Any relevant medical records, test results, or referral documents
List of known allergies
Emergency contact name and phone number
Payment or debit/credit card for parking fees
Snacks, water, and something to occupy your time — wait times can vary
Frequently Asked Questions
Is the Belleville General Hospital Emergency Department open 24/7?
Yes, the BGH Emergency Department is open 24 hours a day, 7 days a week, including weekends and holidays.
What entrance should I use when arriving at BGH after 9 p.m.?
After 9 p.m., the Emergency Department Entrance is the only open entrance to the hospital. All other entrances, including the Main Sills Entrance, are closed to visitors after that time.
Where can I park when visiting the Belleville General Hospital ER?
Pay-and-display parking is available directly outside the Emergency Department. Additional parking is in the gated Sills lot (from MacDonald Ave) and the gated WCA lot (from Dufferin St). Parking is in high demand on weekday mornings and afternoons, so arriving early is recommended.
Is Belleville General Hospital part of a larger health system?
Yes, BGH is part of Quinte Health, a family of four hospitals that also includes North Hastings Hospital, Prince Edward County Memorial Hospital, and Trenton Memorial Hospital. BGH is the largest and most specialized, serving as the regional hub for the ICU, cancer care, stroke, and mental health services.
What specialty services are available at Belleville General Hospital that may not be at other nearby hospitals?
BGH houses the regional Intensive Care Unit, the Dr. Douglas A. MacIntosh Cancer Clinic, an Integrated Stroke and Rehabilitation Unit, and inpatient and outpatient mental health services — services that make it the referral centre for the wider Quinte region.
Is there a pharmacy or café inside Belleville General Hospital?
Yes. A pharmacy is located on Quinte Wing Q2, and an Aroma Café is located on the Sills Wing S2 level near the Main Entrance. An Auxiliary Tuck Shop is also available on Quinte Wing Q3, and an ATM is located on the S2 Main Entrance level.