Your pharmacist can assess and prescribe for 22+ common conditions including UTIs, cold sores, pink eye, allergies, menstrual pain, acne. No appointment needed.
Brockville General Hospital operates a 24/7 emergency department at its main Charles Street campus, serving residents of Brockville and the broader Leeds and Grenville region along the St. Lawrence River. The ED is staffed by physicians, registered nurses, respiratory therapists, and other health professionals equipped to assess and treat life-threatening injuries and serious illness. Backed by a fully consolidated acute care campus — including CT, MRI, diagnostic imaging, surgical services, and specialty clinics — BGH provides a comprehensive level of care for emergencies in eastern Ontario.
Services & Specialties
24/7 Emergency Department, CT scan and MRI, Diagnostic imaging (ultrasound, echocardiogram, ECG, stress testing), Surgical services including hip and knee replacement and cataract surgery, Cardiac rehabilitation, Cancer care, Mental health programs, Palliative care, Restorative and complex continuing care, Rehabilitation services, Specialty clinics (referral required).
Amenities
Hospital cafeteria open Monday–Friday, 8:30 a.m. to 2:30 p.m.
The ED entrance is off Ormond Street — not the main Charles Street entrance. Follow signs for Emergency when approaching from Ormond Street.
The ED is busiest between 10:00 a.m. and 10:00 p.m., and tends to see higher volumes on weekends when family physician offices are closed. If your condition allows flexibility, consider weekday early mornings.
Patients are seen based on medical urgency, not arrival order. Bring something to read or listen to in case of a wait, especially during peak hours.
Parking is free for the first 20 minutes — if your visit is brief (e.g., dropping someone off), you may not need to pay. Pay stations are inside both the main and emergency entrances.
Brockville Transit's Green and Red Bus routes both stop at the hospital, making it accessible without a car. Check the evening bus schedule if travelling after 6 p.m. on weekdays.
What to Bring
Valid Ontario health card (or applicable out-of-province/out-of-country medical insurance)
A complete list of all current medications, including dosages
Any non-prescription medications or herbal supplements you take regularly
Photo ID
Provincial drug benefit card or private insurance card if applicable
A support person or family member if possible — BGH encourages family involvement in care
Comfortable clothing appropriate for a potentially long wait
Snacks and water, as cafeteria hours may not align with your visit
Frequently Asked Questions
Where is the Emergency Department entrance at Brockville General Hospital?
The Emergency Department is on the ground floor of the Charles Street campus, with the entrance located off Ormond Street. A dedicated emergency parking lot is available right at the entrance.
Does Brockville General Hospital have 24-hour emergency care?
Yes. The Emergency Department at Brockville General Hospital is open 24 hours a day, 7 days a week, staffed by physicians, registered nurses, respiratory therapists, and other health professionals.
What imaging and diagnostic services are available at Brockville General's ER?
Brockville General has on-site CT scan, MRI, ultrasound, echocardiogram, ECG, and stress testing available to support emergency and acute care diagnosis.
How does Brockville General Hospital prioritize patients in the ED?
Patients are assessed and treated based on the severity of their condition, not on a first-come, first-served basis or by how they arrived. Those with the most serious or life-threatening needs are seen first.
Is there parking at Brockville General Hospital's Emergency Department?
Yes. A dedicated emergency parking lot is located at the ED entrance off Ormond Street. Parking is free for the first 20 minutes. Pay stations inside accept cash, credit, and debit. Gate payment at exit accepts Visa and Mastercard only.
Can I take public transit to Brockville General Hospital?
Yes. Both the Green Bus and Red Bus routes on Brockville Transit stop at the hospital, connecting it to downtown and other parts of the city. An evening bus also runs Monday to Friday from 6:00 p.m. to 9:00 p.m. Note that there is no service on Sundays or holidays. Para Transit is available for those with qualifying disabilities.