Lennox and Addington County General Hospital

Best Times to Visit

Quieter times: No historical wait time data is currently available for this location. Generally, community hospital ERs tend to be less busy in the early morning hours (between 6:00 am and 10:00 am on weekdays). If your condition is non-life-threatening, consider visiting during off-peak hours for a potentially shorter wait.

Busier times: Without historical wait data, specific busy periods cannot be confirmed. As a general rule, evenings, weekends, and holidays tend to see higher ER volumes at community hospitals. If possible, avoid visiting between 5:00 pm and 10:00 pm when after-work and post-school-day visits often peak.

About Lennox and Addington County General Hospital

Lennox and Addington County General Hospital is a 52-bed community hospital in Napanee, Ontario, serving residents of Lennox and Addington County, Hastings County, Deseronto, Tyendinaga Township, and the Bay of Quinte Mohawk First Nation. The Emergency Department operates 24/7 and sees well over 24,000 patients annually, offering acute care supported by on-site general internists, general surgeons, radiologists, and visiting specialists from Kingston and Belleville. This hospital is well-suited for urgent and emergent medical needs in the region, though patients with acute psychiatric needs may require transfer to a larger facility.

Services & Specialties

24/7 Emergency Department, Acute care and general medicine, General internal medicine, General surgery, Diagnostic imaging and radiology, Level 2 intensive care, Outpatient clinics (gynecology, orthopedics, urology, plastic surgery, pediatrics), Anesthesia services, Diabetes Education Program, Convalescent care (22 beds), Long-term care, Visiting specialist clinics from Kingston and Belleville.

Amenities

• Free on-site parking
• Cafeteria (basement level, open 7:00 am – 2:00 pm; ring bell at cash register for service)
• Fully accessible facility
• Volunteer services program
• Wayfinding assistance

Other Care Options

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Tips Before You Go

• Upon arrival, you will be triaged by a nurse who will assess your condition and prioritize your care — be prepared to describe your symptoms clearly and concisely.
• If you are visiting an outpatient clinic rather than the ER, use the back parking lot on the northwest side, accessed via Bridge Street, to avoid congestion at the main entrance.
• Patients with acute psychiatric needs may require transfer to a larger hospital, as there are no psychiatrists on staff at LACGH — if possible, contact the ED ahead of time to discuss mental health concerns.
• The cafeteria in the basement is open from 7:00 am to 2:00 pm; if you are accompanying a patient for a longer visit, plan to bring snacks or arrive during cafeteria hours.
• Call the hospital directly at 613-354-3301 to confirm availability of specific amenities or services before your visit, as some facilities may require advance coordination.

What to Bring

• Valid government-issued photo ID (e.g., driver's licence or passport)
• Ontario Health Card (OHIP card)
• List of current medications including dosages
• List of known allergies
• Any relevant medical records, test results, or referral letters
• Insurance or supplemental health benefit information if applicable
• Phone charger or portable battery pack for longer waits
• Snacks and water, particularly for accompanying family members

Frequently Asked Questions

About ER Wait Times

Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.

Wait times are estimates based on Ontario health data. Actual wait times may vary.

If you are experiencing a medical emergency, call 911 immediately.