Quieter times: As a specialty and rehabilitation facility operating on scheduled appointments, Lakeridge Health Whitby does not experience the same walk-in wait patterns as an Emergency Department. Arrive at or slightly before your scheduled appointment time and confirm your visit details with the facility in advance by calling 905-668-6831.
Busier times: Because this facility operates primarily on a scheduled appointment basis, there are no typical peak emergency periods. However, if you require urgent or emergency care at any time, do not come to this location — proceed to Lakeridge Health Oshawa or call 911 immediately.
Lakeridge Health Whitby, located at 300 Gordon St in Whitby, Ontario, is a specialty care facility providing complex continuing care, geriatric rehabilitation, dialysis, and palliative services — not an acute-care Emergency Department. Originally opened in 1969 as the Dr. J.O. Ruddy General Hospital, this site now serves Durham Region residents who require ongoing rehabilitation, dementia care, and outpatient therapy programs. Patients experiencing a medical emergency should call 911 or proceed directly to Lakeridge Health Oshawa, which is the nearest full-service Emergency Department for this region.
Services & Specialties
Complex Continuing Care, Geriatric Assessment and Rehabilitation (GARU), Dialysis and Kidney Care, Palliative Care, Dementia Care, Stroke Rehabilitation (Day Hospital), Acquired Brain Injury Rehabilitation, Neurological Rehabilitation, Outpatient Physiotherapy, Diabetes Education, Ambulatory Rehabilitation Centre.
Amenities
Free WiFi — connect to the 'LHGUEST' network on any WiFi-enabled device
Taxi phone at main entrance with direct taxi service access
Electric vehicle (EV) charging stations
Surface parking lots including spaces for over-height vehicles
This is not an Emergency Department — if you are experiencing a medical emergency, call 911 or go directly to Lakeridge Health Oshawa, the nearest acute-care ER in the region.
Always confirm your appointment type and the correct Lakeridge Health site before travelling, as services vary significantly between the Whitby and Oshawa campuses.
If you are a regular visitor or caregiver, ask about discounted multi-day parking packages available at the on-site Parking Pay Stations to reduce costs.
EV drivers can take advantage of on-site electric vehicle charging stations — note that rates increase after the first four hours, so plan your visit time accordingly.
For the most current Durham Region Transit On Demand service options near this facility, check the DRT website or app before your visit, as local bus routes have changed in recent years.
What to Bring
Provincial health card (Ontario OHIP card)
Government-issued photo ID
List of all current medications, dosages, and prescribing physicians
Referral letter or appointment confirmation from your doctor
Any relevant medical records, imaging results, or specialist reports
Personal comfort items for longer rehabilitation or continuing care visits
Contact information for your family physician or specialist
Payment method for parking (tap card, credit/debit, Google Pay, or Apple Pay)
Parking
Lakeridge Health Whitby offers discounted parking packages in line with Ontario Ministry of Health requirements. Pay-per-use and multi-day packages are available at Parking Pay Stations. Full pay stations accept tap debit/credit, cash, Google Pay, and Apple Pay; exit gates accept debit/credit, Google Pay, and Apple Pay. Electric vehicle (EV) charging stations are on site — EV charging costs $2/hour for the first four hours and $4/hour thereafter. Surface lots are available for over-height vehicles. For parking inquiries, contact parking@lh.ca.
Getting There
Whitby GO Station (GO Transit train and bus services) is approximately 1 km northeast of Lakeridge Health Whitby, making it a convenient option for visitors commuting from the Greater Toronto Area. Durham Region Transit (DRT) On Demand service now covers the area following the discontinuation of Route 308 in September 2020. Patients should check the DRT website for current On Demand booking options and up-to-date local route information before visiting.
Frequently Asked Questions
Does Lakeridge Health Whitby have an Emergency Department?
No. Lakeridge Health Whitby at 300 Gordon St does not have an Emergency Department. It is a specialty care facility focused on complex continuing care, rehabilitation, and dialysis. If you are experiencing a medical emergency, call 911 or go to Lakeridge Health Oshawa, which is the main acute-care ER for the Durham Region.
What services are available at Lakeridge Health Whitby?
The Whitby site provides complex continuing care, geriatric assessment and rehabilitation (GARU), dialysis and kidney care, palliative care, dementia care, stroke and brain injury rehabilitation through its Day Hospital program, outpatient physiotherapy, neurological rehabilitation, and diabetes education. It does not offer walk-in, urgent care, or diagnostic imaging services.
Where is the nearest Emergency Department to Lakeridge Health Whitby?
The nearest Emergency Department is at Lakeridge Health Oshawa, which serves as the primary acute-care hospital for Durham Region. If you are experiencing an emergency, always call 911 first.
How do I get to Lakeridge Health Whitby by transit?
Whitby GO Station is approximately 1 km northeast of the facility and is served by GO Transit trains and buses. Durham Region Transit On Demand service also covers the area. The former Route 308 was discontinued in September 2020 and replaced by On Demand transit — check the DRT website for current booking and routing options.
Is there parking available at Lakeridge Health Whitby?
Yes. The facility offers discounted parking packages in line with Ontario Ministry of Health guidelines, including pay-per-use and multi-day options purchasable at on-site Parking Pay Stations. Electric vehicle charging stations are also available at $2/hour for the first four hours and $4/hour after that. For parking inquiries, email parking@lh.ca.
What is the history of Lakeridge Health Whitby?
The facility originally opened on December 17, 1969, as the Dr. J.O. Ruddy General Hospital — notably the first combined medical and psychiatric hospital in North America. It was renamed Whitby General Hospital in 1987 and amalgamated into the Lakeridge Health Corporation in 1998 along with several other Durham Region hospitals. It now operates as a specialty continuing care and rehabilitation site.
Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.
Wait times are estimates based on Ontario health data. Actual wait times may vary.
This hospital does not publish a live wait, so the figure above comes from our model rather than from its own feed. We publish how that model performs where it can be checked, at the hospitals that do publish. See the accuracy scorecard, or how we work the number out.
If you are experiencing a medical emergency, call 911 immediately.
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