Lakeridge Health - Whitby

Best Times to Visit

Quieter times: As a specialty and rehabilitation facility operating on scheduled appointments, Lakeridge Health Whitby does not experience the same walk-in wait patterns as an Emergency Department. Arrive at or slightly before your scheduled appointment time and confirm your visit details with the facility in advance by calling 905-668-6831.

Busier times: Because this facility operates primarily on a scheduled appointment basis, there are no typical peak emergency periods. However, if you require urgent or emergency care at any time, do not come to this location — proceed to Lakeridge Health Oshawa or call 911 immediately.

About Lakeridge Health - Whitby

Lakeridge Health Whitby, located at 300 Gordon St in Whitby, Ontario, is a specialty care facility providing complex continuing care, geriatric rehabilitation, dialysis, and palliative services — not an acute-care Emergency Department. Originally opened in 1969 as the Dr. J.O. Ruddy General Hospital, this site now serves Durham Region residents who require ongoing rehabilitation, dementia care, and outpatient therapy programs. Patients experiencing a medical emergency should call 911 or proceed directly to Lakeridge Health Oshawa, which is the nearest full-service Emergency Department for this region.

Services & Specialties

Complex Continuing Care, Geriatric Assessment and Rehabilitation (GARU), Dialysis and Kidney Care, Palliative Care, Dementia Care, Stroke Rehabilitation (Day Hospital), Acquired Brain Injury Rehabilitation, Neurological Rehabilitation, Outpatient Physiotherapy, Diabetes Education, Ambulatory Rehabilitation Centre.

Amenities

• Free WiFi — connect to the 'LHGUEST' network on any WiFi-enabled device
• Taxi phone at main entrance with direct taxi service access
• Electric vehicle (EV) charging stations
• Surface parking lots including spaces for over-height vehicles

Other Care Options

Not every health issue needs an ER visit. Find out where to go for care → · 9 walk-in clinics in Whitby →

Pharmacists in Ontario can assess and prescribe for dozens of common conditions. See what they can treat →

Compare hospital wait times across Canada. View all wait times →

Tips Before You Go

• This is not an Emergency Department — if you are experiencing a medical emergency, call 911 or go directly to Lakeridge Health Oshawa, the nearest acute-care ER in the region.
• Always confirm your appointment type and the correct Lakeridge Health site before travelling, as services vary significantly between the Whitby and Oshawa campuses.
• If you are a regular visitor or caregiver, ask about discounted multi-day parking packages available at the on-site Parking Pay Stations to reduce costs.
• EV drivers can take advantage of on-site electric vehicle charging stations — note that rates increase after the first four hours, so plan your visit time accordingly.
• For the most current Durham Region Transit On Demand service options near this facility, check the DRT website or app before your visit, as local bus routes have changed in recent years.

What to Bring

• Provincial health card (Ontario OHIP card)
• Government-issued photo ID
• List of all current medications, dosages, and prescribing physicians
• Referral letter or appointment confirmation from your doctor
• Any relevant medical records, imaging results, or specialist reports
• Personal comfort items for longer rehabilitation or continuing care visits
• Contact information for your family physician or specialist
• Payment method for parking (tap card, credit/debit, Google Pay, or Apple Pay)

Frequently Asked Questions

About ER Wait Times

Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.

Wait times are estimates based on Ontario health data. Actual wait times may vary.

If you are experiencing a medical emergency, call 911 immediately.