Trillium Health Partners - Queensway Health Centre

About Queensway Health Centre

Trillium Health Partners – Queensway Health Centre, located at 150 Sherway Drive in Etobicoke, Toronto, operates an Urgent Care Centre for patients of all ages with non-life-threatening illnesses and injuries such as sprains, minor fractures, minor burns, and fevers. This site is not a full emergency department — patients experiencing serious or life-threatening emergencies should proceed to Mississauga Hospital or another full ED. As part of Canada's largest community-based, academically affiliated hospital network, Queensway Health Centre also provides a broad range of specialized services including cardiovascular surgery, neurosurgery, complex continuing care, and rehabilitation for residents of western Toronto and central-southern Mississauga.

Services & Specialties

Urgent Care Centre (non-life-threatening conditions, all ages), Cardiovascular surgery, Neurosurgery, Cardiac rehabilitation and wellness, Day surgery (Surgicentre), Seniors' mental health and psychiatry, Stroke and vascular services, Complex Continuing Care (McCall Centre – 120 beds), Palliative and end-of-life care, Activation and Slow Stream Rehabilitation (47 beds), Betty Wallace Women's Health Clinic (osteoporosis and breast disease screening), Kingsway Financial Spine Centre, Sexual assault and domestic violence program (THP regional).

Amenities

• Tim Hortons in the cafeteria (Mon–Fri 6:45am–6:45pm; Sat–Sun 9:00am–4:30pm)
• Vending machine room with seating area (main floor, near Board Room)
• Gift shop operated by Trillium Health Centre Volunteers (gifts, cards, books, magazines)
• Free indoor Wi-Fi for patients and visitors throughout most of the building
• Safe Walk Program — Security Officers provide escorted walks 24/7 to vehicles or bus stops
• Fully accessible building with wheelchair-accessible entrance and barrier-free washrooms

Other Care Options

Not every health issue needs an ER visit. Find out where to go for care →

Pharmacists in Ontario can assess and prescribe for dozens of common conditions. See what they can treat →

Compare hospital wait times across Canada. View all wait times →

Tips Before You Go

• Queensway Health Centre has an Urgent Care Centre, not a full ER — it is best suited for non-life-threatening conditions like sprains, minor fractures, burns, and fevers. Call 911 or go to Mississauga Hospital for serious or life-threatening emergencies.
• Use the entrance directly across from the parking garage on Sherway Drive for the fastest access to the Urgent Care Centre.
• If you or a family member visit frequently, ask about the HPASS discounted parking card — it offers in-and-out privileges and is transferable among caregivers and family members.
• Grab food or coffee at the Tim Hortons in the cafeteria before your wait; outside regular cafeteria hours, the vending room on the main floor is available around the clock.
• Take advantage of the Safe Walk Program if you need an escort to your car or the bus stop — Security Officers are available 24/7 at no charge.

What to Bring

• Government-issued photo ID (e.g., driver's licence or passport)
• Ontario Health Card (OHIP card)
• List of current medications, dosages, and allergies
• Any relevant medical records, recent test results, or imaging
• Insurance information if you do not have OHIP coverage
• Phone charger or portable battery for potentially long waits
• Snacks, water, and entertainment (book, headphones) for yourself and any accompanying children
• Comfortable clothing, especially if you are seeking care for an injury or need an examination

Frequently Asked Questions

About ER Wait Times

Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.

Wait times are estimates based on Ontario health data. Actual wait times may vary.

If you are experiencing a medical emergency, call 911 immediately.