Your pharmacist can assess and prescribe for 24+ common conditions including UTIs, cold sores, pink eye, allergies, shingles, contraception. No appointment needed.
CHUS – Hôpital Fleurimont is a major university-affiliated hospital in Sherbrooke, Quebec, serving as the primary emergency and trauma centre for the entire Eastern Townships region and acting as a supra-regional reference hospital for parts of Centre-du-Québec and Montérégie. As the only university hospital centre outside Montreal and Quebec City, it offers specialized and ultra-specialized emergency care including trauma, cardiology, neurosurgery, pediatrics, and geriatrics — 24 hours a day, every day of the year. Patients requiring advanced care, pediatric emergencies, or specialized interventions unavailable at smaller facilities in the region are directed here.
Services & Specialties
Adult emergency care (24/7), Pediatric emergency care (~14,000 children/year), Trauma care, Cardiology and hemodynamics, Vascular surgery, Neurosurgery, Geriatric emergency department (Silver-level ACEP accreditation), Maternity and obstetrical emergencies, Neonatology, Child psychiatry, Oncology, Intensive care, Mental health services, Gamma knife radiosurgery (quaternary reference centre for Quebec and Eastern Canada), Medical imaging, Blood collection / sampling centre.
Amenities
On-site cafeteria (accessible to patients and visitors)
Snack bar
Chapel
Emergency waiting room rest area for companions
Blood collection / sampling centre (ext. 14409)
Medical imaging services
Quebec Cancer Foundation Estrie Lodge accommodation on-site (for patients travelling for treatment)
CHUS – Fleurimont is a large regional trauma and university hospital — if you have a life-threatening emergency or require specialized care (trauma, neurosurgery, cardiac intervention, pediatric emergencies), this is the appropriate facility for the Eastern Townships.
For less urgent concerns, consider calling Info-Santé 811 before coming to the ER — a nurse can advise whether your situation requires an emergency visit or can be handled at a local walk-in clinic in Sherbrooke.
The emergency department uses a triage system; patients with the most critical conditions are seen first regardless of arrival order. Bring all your medications, health card (RAMQ), and any relevant medical documents to speed up your assessment.
If you are parking on site, bring coins (25¢, $1, and $2) — the pay stations do not accept paper money. The first two hours are free, and the daily maximum is $7.
The ED has earned Silver-level Geriatric Emergency Department Accreditation, meaning older adult patients will receive care in an environment specifically designed and staffed for their needs — inform staff of any mobility, cognitive, or medication concerns upon arrival.
Primary service at this hospital is in French. If you require services in English, inform hospital staff at registration and they will do their best to accommodate you.
What to Bring
Valid Quebec health insurance card (RAMQ card)
Government-issued photo ID
Complete list of current medications and dosages
Any relevant medical records, test results, or referral letters
Provincial insurance or supplemental private insurance information
Emergency contact name and phone number
Comfortable clothing and a warm layer (ERs can be cool)
Snacks, water, and entertainment (book, phone charger) in case of a wait
Frequently Asked Questions
What level of care does CHUS – Hôpital Fleurimont's emergency department provide?
CHUS – Hôpital Fleurimont provides specialized and ultra-specialized emergency care for all of Estrie and surrounding regions. It is a trauma centre, a supra-regional reference hospital, and a university-affiliated teaching hospital — offering cardiology, neurosurgery, vascular surgery, pediatric emergencies, geriatric emergency care, and more, 24/7.
Does the Fleurimont emergency department treat children?
Yes. The hospital receives approximately 14,000 pediatric emergency visits per year and has dedicated pediatric services including pediatric intensive care and a pediatric oncology program. It is the primary children's emergency referral centre for the Eastern Townships.
Is the CHUS – Fleurimont ER specially equipped for elderly patients?
Yes. CHUS – Hôpital Fleurimont is the only hospital in Canada to have earned Silver-level Geriatric Emergency Department Accreditation from the American College of Emergency Physicians. This means the ED is designed with older adults in mind — with adapted environments, specially trained staff, and protocols tailored to the needs of this population.
How do I get to CHUS – Hôpital Fleurimont by public transit?
Several STS bus routes serve the hospital campus directly, including Routes 7, 8, 21, 22, 401, 453, 454, and 604. Bus stops are located at the main entrance and multiple campus access points. Check the STS website or app for current schedules and real-time departures.
Is there parking available at Hôpital Fleurimont and how much does it cost?
Yes, on-site parking is available. The first two hours are free, and the daily maximum rate is $7. Pay stations inside the facility accept coins only (25¢, $1, $2 — no paper money). Accessible parking and an underground lot (part of the new expansion) are available. Patients attending regularly for care may qualify for preferential pricing.
Is CHUS – Hôpital Fleurimont a teaching hospital and does that affect my care?
Yes, CHUS is affiliated with the Université de Sherbrooke Faculty of Medicine and is the only university hospital centre outside Montreal and Quebec City. Teaching hospitals are generally associated with access to the latest treatments and specialist expertise. As a patient, you may be seen by medical residents or students alongside attending physicians, and you have the right to ask about those involved in your care.