CHUS - HÔPITAL FLEURIMONT

Location & Access

3001 12E Avenue Nord, Sherbrooke, QC J1H 5N4

On-site parking is available with a daily maximum rate of $7 and a free two-hour period upon arrival. Pay stations are located inside the facility — enter your licence plate number upon arrival. Payment is accepted in coins only (25¢, $1, $2); paper money is not accepted. Parking permits are linked to your vehicle and are transferable between CIUSSS de l'Estrie-CHUS facilities. Preferential pricing is available for patients who attend the hospital regularly for care. An underground parking lot is included in the new Mother-Child and Emergency Centre expansion. Accessible parking, an access ramp, elevator, and staircase are all available on site.

CHUS – Hôpital Fleurimont is well served by the Société de Transport de Sherbrooke (STS). Multiple bus routes stop directly at the campus, including Routes 7, 8, 21, 22, 401, 453, 454, and 604. Route 8 runs between Université de Sherbrooke and CHUS – Fleurimont with 50 stops, and Route 453 connects the university campus directly to the CHUS Fleurimont Campus de la santé. Dedicated bus stops are located at several campus entry points, including the main entrance (Entrée Principale), Porte 35, 12e Avenue Nord, and the Bio-Med building.

About CHUS - HÔPITAL FLEURIMONT

CHUS – Hôpital Fleurimont is a major university-affiliated hospital in Sherbrooke, Quebec, serving as the primary emergency and trauma centre for the entire Eastern Townships region and acting as a supra-regional reference hospital for parts of Centre-du-Québec and Montérégie. As the only university hospital centre outside Montreal and Quebec City, it offers specialized and ultra-specialized emergency care including trauma, cardiology, neurosurgery, pediatrics, and geriatrics — 24 hours a day, every day of the year. Patients requiring advanced care, pediatric emergencies, or specialized interventions unavailable at smaller facilities in the region are directed here.

Services & Specialties

Adult emergency care (24/7), Pediatric emergency care (~14,000 children/year), Trauma care, Cardiology and hemodynamics, Vascular surgery, Neurosurgery, Geriatric emergency department (Silver-level ACEP accreditation), Maternity and obstetrical emergencies, Neonatology, Child psychiatry, Oncology, Intensive care, Mental health services, Gamma knife radiosurgery (quaternary reference centre for Quebec and Eastern Canada), Medical imaging, Blood collection / sampling centre.

Amenities

• On-site cafeteria (accessible to patients and visitors)
• Snack bar
• Chapel
• Emergency waiting room rest area for companions
• Blood collection / sampling centre (ext. 14409)
• Medical imaging services
• Quebec Cancer Foundation Estrie Lodge accommodation on-site (for patients travelling for treatment)
• Service Centre on campus

Best Times to Visit

Quieter times: No historical wait time data is currently available for this facility. Generally, emergency department volumes tend to be lower on weekday mornings (before 10 a.m.) and late nights. If your condition is not life-threatening, visiting during off-peak hours may result in a shorter wait.

Busier times: No historical wait time data is currently available. As with most large hospital ERs, expect higher volumes on evenings, weekends, and holidays. Monday mornings can also be busy as patients who held off seeking care over the weekend arrive in volume.

Tips Before You Go

• CHUS – Fleurimont is a large regional trauma and university hospital — if you have a life-threatening emergency or require specialized care (trauma, neurosurgery, cardiac intervention, pediatric emergencies), this is the appropriate facility for the Eastern Townships.
• For less urgent concerns, consider calling Info-Santé 811 before coming to the ER — a nurse can advise whether your situation requires an emergency visit or can be handled at a local walk-in clinic in Sherbrooke.
• The emergency department uses a triage system; patients with the most critical conditions are seen first regardless of arrival order. Bring all your medications, health card (RAMQ), and any relevant medical documents to speed up your assessment.
• If you are parking on site, bring coins (25¢, $1, and $2) — the pay stations do not accept paper money. The first two hours are free, and the daily maximum is $7.
• The ED has earned Silver-level Geriatric Emergency Department Accreditation, meaning older adult patients will receive care in an environment specifically designed and staffed for their needs — inform staff of any mobility, cognitive, or medication concerns upon arrival.
• Primary service at this hospital is in French. If you require services in English, inform hospital staff at registration and they will do their best to accommodate you.

What to Bring

• Valid Quebec health insurance card (RAMQ card)
• Government-issued photo ID
• Complete list of current medications and dosages
• Any relevant medical records, test results, or referral letters
• Provincial insurance or supplemental private insurance information
• Emergency contact name and phone number
• Comfortable clothing and a warm layer (ERs can be cool)
• Snacks, water, and entertainment (book, phone charger) in case of a wait

Frequently Asked Questions

About ER Wait Times

Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.

Wait times are estimates based on Quebec health data. Actual wait times may vary.

If you are experiencing a medical emergency, call 911 immediately.