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CLSC de Pohénégamook, located at 1922 Rue Saint-Vallier in Pohénégamook, is a community health and social services centre in the Bas-Saint-Laurent region offering 24/7 emergency services with 3 emergency stretchers on site. As part of the CISSS du Bas-Saint-Laurent network, it provides frontline primary and urgent care for residents of Pohénégamook and the surrounding rural communities. Patients with complex, high-acuity emergencies such as major trauma, cardiac events, or stroke may be stabilized here and then transferred to a larger regional facility such as Hôpital de Notre-Dame-du-Lac.
Services & Specialties
24/7 emergency services (3 stretchers), Walk-in urgent medical consultations (same-day or next-day), Laboratory and specimen collection (blood draws), Electrocardiogram (ECG), Radiology services, Mammography (including mobile SARA unit visits), Prenatal courses, Medical records (archives médicales), Health insurance card renewal, School vaccination, Addiction prevention services (alcohol, drugs, medications), Clean injection material distribution and used needle/syringe recovery, Social and health service intake (AAOR — Accueil, analyse, orientation et référence), Services available in French and English.
Call ahead at 418-859-2450 to confirm service availability and expected wait times before arriving, especially for non-emergency visits.
This CLSC has only 3 emergency stretchers — for life-threatening emergencies such as chest pain, stroke symptoms, or major trauma, call 911 immediately as transfer to a larger centre may be required.
The walk-in urgent care clinic accepts same-day and next-day appointments, which may be faster than a full emergency visit for minor conditions.
Bring your Quebec health insurance card (RAMQ card) to every visit — renewal services are also available on site if yours has expired.
Services are provided in both French and English, so do not hesitate to request care in your preferred language.
What to Bring
Quebec health insurance card (Carte d'assurance maladie / RAMQ)
Government-issued photo ID
List of current medications, dosages, and allergies
Provincial drug insurance card or private insurance information
Any relevant medical records, recent test results, or specialist letters
Health care proxy or power of attorney documents if applicable
Cash or card for any applicable fees
Warm clothing or a blanket, as wait areas in small facilities can vary in temperature
Frequently Asked Questions
Does CLSC de Pohénégamook have a 24/7 emergency department?
Yes, CLSC de Pohénégamook provides emergency services 24 hours a day, 7 days a week. The emergency unit has 3 stretchers on site. For life-threatening emergencies, always call 911 first.
What is the difference between the emergency service and the walk-in clinic at this CLSC?
The emergency service operates around the clock for urgent and acute care needs. The walk-in urgent medical clinic offers same-day or next-day consultations for less critical conditions and may involve shorter waits for minor medical issues.
Can I get lab work and imaging done at CLSC de Pohénégamook?
Yes, the facility offers on-site laboratory services including blood draws and specimen collection, as well as radiology services. Mammography is also available, including periodic visits from the mobile SARA mammography unit.
What happens if my emergency is too complex to be treated at this CLSC?
As a small community CLSC with 3 emergency stretchers and no specialized trauma, cardiac, or stroke unit, patients with high-acuity conditions will be stabilized on site and then transferred to a larger regional hospital, such as Hôpital de Notre-Dame-du-Lac, for advanced care.
Is CLSC de Pohénégamook accessible for patients with mobility challenges?
Yes. The facility was evaluated by Kéroul in 2022 and received a full accessibility rating, indicating it is designed to accommodate patients and visitors with reduced mobility. Contact 418-859-2450 for specific accessibility details or to arrange assistance.
Does CLSC de Pohénégamook offer services in English?
Yes, services are available in both French and English. Do not hesitate to request care in your preferred language when you arrive or when you call ahead.