CLSC DE POHENEGAMOOK

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About CLSC DE POHENEGAMOOK

CLSC de Pohénégamook, located at 1922 Rue Saint-Vallier in Pohénégamook, is a community health and social services centre in the Bas-Saint-Laurent region offering 24/7 emergency services with 3 emergency stretchers on site. As part of the CISSS du Bas-Saint-Laurent network, it provides frontline primary and urgent care for residents of Pohénégamook and the surrounding rural communities. Patients with complex, high-acuity emergencies such as major trauma, cardiac events, or stroke may be stabilized here and then transferred to a larger regional facility such as Hôpital de Notre-Dame-du-Lac.

Services & Specialties

24/7 emergency services (3 stretchers), Walk-in urgent medical consultations (same-day or next-day), Laboratory and specimen collection (blood draws), Electrocardiogram (ECG), Radiology services, Mammography (including mobile SARA unit visits), Prenatal courses, Medical records (archives médicales), Health insurance card renewal, School vaccination, Addiction prevention services (alcohol, drugs, medications), Clean injection material distribution and used needle/syringe recovery, Social and health service intake (AAOR — Accueil, analyse, orientation et référence), Services available in French and English.

Amenities

• Bilingual services (French and English)
• Full accessibility (Kéroul-rated, 2022)
• On-site laboratory
• On-site radiology

Other Care Options

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Tips Before You Go

• Call ahead at 418-859-2450 to confirm service availability and expected wait times before arriving, especially for non-emergency visits.
• This CLSC has only 3 emergency stretchers — for life-threatening emergencies such as chest pain, stroke symptoms, or major trauma, call 911 immediately as transfer to a larger centre may be required.
• The walk-in urgent care clinic accepts same-day and next-day appointments, which may be faster than a full emergency visit for minor conditions.
• Bring your Quebec health insurance card (RAMQ card) to every visit — renewal services are also available on site if yours has expired.
• Services are provided in both French and English, so do not hesitate to request care in your preferred language.

What to Bring

• Quebec health insurance card (Carte d'assurance maladie / RAMQ)
• Government-issued photo ID
• List of current medications, dosages, and allergies
• Provincial drug insurance card or private insurance information
• Any relevant medical records, recent test results, or specialist letters
• Health care proxy or power of attorney documents if applicable
• Cash or card for any applicable fees
• Warm clothing or a blanket, as wait areas in small facilities can vary in temperature

Frequently Asked Questions

About ER Wait Times

Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.

Wait times are estimates based on Quebec health data. Actual wait times may vary.

If you are experiencing a medical emergency, call 911 immediately.