HÔPITAL ET CHSLD ARGYLL

Best Times to Visit

Quieter times: Administrative office hours are Monday to Friday, 08:30–16:30. For visits to residents or general inquiries, contacting the facility in advance during business hours is recommended to ensure smooth access.

Busier times: Arriving unannounced outside of administrative hours (evenings, weekends, and statutory holidays) may result in limited administrative support. Always call ahead to coordinate visits.

About HÔPITAL ET CHSLD ARGYLL

Hôpital et CHSLD Argyll, located at 375 Rue Argyll in Sherbrooke, Quebec, is a long-term care facility (CHSLD) within the CIUSSS de l'Estrie–CHUS network, dedicated to non-autonomous elderly residents requiring continuous daily care. The facility provides 24/7 residential care services including palliative support, oxygen therapy, and social programming — but does not operate an emergency department. Individuals in Sherbrooke seeking emergency medical care should proceed directly to the Centre Hospitalier Universitaire de Sherbrooke (CHUS), either at the Fleurimont or Hôtel-Dieu campus.

Services & Specialties

Long-term residential care (hébergement), 24/7 nursing care for non-autonomous elderly residents, Palliative and end-of-life care, Oxygen therapy, Social adaptation support, Leisure and recreational activities, Respite care with accommodation, Specialized adaptive equipment, Wheelchair rental, Adapted transport services, Breastfeeding room, Bilingual services (French and English).

Amenities

• Elevator access
• Staircase access
• Waiting area
• Wheelchair-accessible building
• Administrative offices (Mon–Fri, 08:30–16:30, closed statutory holidays)
• Assistance animals accepted under certain conditions

Other Care Options

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Tips Before You Go

• This facility is a long-term care home, not an emergency department — if you need urgent or emergency care in Sherbrooke, go directly to CHUS Fleurimont or CHUS Hôtel-Dieu.
• For admission inquiries or to visit a resident, call the facility at 819-780-2220 or toll-free at 1-866-917-7903 before arriving, as administrative hours are limited to weekdays.
• Wait times for admission to CHSLD Argyll can be lengthy — families seeking long-term care placement for a loved one should engage with their CIUSSS de l'Estrie–CHUS care coordinator early.
• Visitors should confirm parking arrangements ahead of time, as both paid and potentially free parking areas exist and details may vary.
• The facility provides bilingual (French and English) services, so residents and families may communicate in either official language.

What to Bring

• Government-issued photo identification (e.g., driver's licence or passport)
• Quebec health insurance card (RAMQ card)
• List of current medications and dosages
• Relevant medical records or care documentation
• Contact information for the resident's primary care provider or specialist
• Personal comfort items if visiting a resident (subject to facility guidelines)
• Any documentation related to power of attorney or healthcare directives if applicable

Frequently Asked Questions

About ER Wait Times

Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.

Wait times are estimates based on Quebec health data. Actual wait times may vary.

If you are experiencing a medical emergency, call 911 immediately.