HÔPITAL ET CHSLD D'YOUVILLE

Best Times to Visit

Quieter times: As Hôpital D'Youville operates on a referral and appointment basis, visits are scheduled in advance. The day hospital and administrative services operate Monday to Friday during business hours. Contact the facility at 819-780-2222 to confirm your appointment time and any preparation required.

Busier times: Administrative services and the day hospital are closed on weekends and statutory holidays. Avoid drop-in visits without a confirmed referral or appointment, as the facility does not accept walk-in patients. For urgent or emergency needs, proceed to the CHUS at any time.

About HÔPITAL ET CHSLD D'YOUVILLE

Hôpital et CHSLD D'Youville, located at 1036 Rue Belvédère Sud in Sherbrooke, Québec, is a specialized geriatric and long-term care institution forming part of the Institut universitaire de gériatrie de Sherbrooke (IUGS). This facility does not operate a public emergency department — all services are provided by referral only, with a focus on long-term care, active geriatrics, intensive functional rehabilitation, and geriatric psychiatry. Individuals in Sherbrooke requiring emergency or acute care should proceed directly to the CHUS (Centre Hospitalier Universitaire de Sherbrooke).

Services & Specialties

Long-term residential care (CHSLD hébergement), Active geriatrics and intensive functional rehabilitation, Geriatric psychiatry (gérontopsychiatrie) — inpatient, outpatient, and ambulatory, Day hospital (Hôpital de jour) — by appointment, Monday to Friday, Palliative and end-of-life care, Ambulatory and complementary geriatric services, Respite care with accommodation, Wheelchair rental and adaptive equipment, Breastfeeding room, Social adaptation services, Research, teaching, and knowledge transfer (university-designated facility).

Amenities

• On-site parking with accessible spaces
• Elevator access throughout the building
• Wheelchair and adaptive equipment on site
• Administrative services open Monday–Friday, 8:30 a.m. to 4:30 p.m.
• Services offered in both French and English
• Service animals accepted under certain conditions

Other Care Options

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Tips Before You Go

• This facility does not have a walk-in or public emergency department — if you or someone you care for requires urgent or emergency medical attention in Sherbrooke, go directly to the CHUS Fleurimont or Hôtel-Dieu campus.
• All services at Hôpital D'Youville are available by referral only — contact your family physician, CLSC, or specialist to initiate a referral for geriatric or long-term care services.
• The day hospital operates Monday to Friday by appointment; call 819-780-2222 to confirm appointment availability and what to bring on your visit.
• Administrative offices close at 4:30 p.m. on weekdays and are closed on statutory holidays — plan calls or visits accordingly.
• Families exploring long-term care placement should be aware that wait times for residential beds in the public health network can be significant; early referral and planning are strongly recommended.

What to Bring

• Provincial health insurance card (Carte d'assurance maladie du Québec — RAMQ card)
• Valid government-issued photo ID
• Referral documentation from your physician or care team
• Complete list of current medications and dosages
• Any relevant medical records, diagnostic results, or specialist reports
• Contact information for your family physician and next of kin
• Personal comfort items if attending the day hospital or planning an extended visit
• List of questions or concerns to discuss with the care team

Frequently Asked Questions

About ER Wait Times

Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.

Wait times are estimates based on Quebec health data. Actual wait times may vary.

If you are experiencing a medical emergency, call 911 immediately.