Quieter times: As Hôpital D'Youville operates on a referral and appointment basis, visits are scheduled in advance. The day hospital and administrative services operate Monday to Friday during business hours. Contact the facility at 819-780-2222 to confirm your appointment time and any preparation required.
Busier times: Administrative services and the day hospital are closed on weekends and statutory holidays. Avoid drop-in visits without a confirmed referral or appointment, as the facility does not accept walk-in patients. For urgent or emergency needs, proceed to the CHUS at any time.
Hôpital et CHSLD D'Youville, located at 1036 Rue Belvédère Sud in Sherbrooke, Québec, is a specialized geriatric and long-term care institution forming part of the Institut universitaire de gériatrie de Sherbrooke (IUGS). This facility does not operate a public emergency department — all services are provided by referral only, with a focus on long-term care, active geriatrics, intensive functional rehabilitation, and geriatric psychiatry. Individuals in Sherbrooke requiring emergency or acute care should proceed directly to the CHUS (Centre Hospitalier Universitaire de Sherbrooke).
Services & Specialties
Long-term residential care (CHSLD hébergement), Active geriatrics and intensive functional rehabilitation, Geriatric psychiatry (gérontopsychiatrie) — inpatient, outpatient, and ambulatory, Day hospital (Hôpital de jour) — by appointment, Monday to Friday, Palliative and end-of-life care, Ambulatory and complementary geriatric services, Respite care with accommodation, Wheelchair rental and adaptive equipment, Breastfeeding room, Social adaptation services, Research, teaching, and knowledge transfer (university-designated facility).
Amenities
On-site parking with accessible spaces
Elevator access throughout the building
Wheelchair and adaptive equipment on site
Administrative services open Monday–Friday, 8:30 a.m. to 4:30 p.m.
This facility does not have a walk-in or public emergency department — if you or someone you care for requires urgent or emergency medical attention in Sherbrooke, go directly to the CHUS Fleurimont or Hôtel-Dieu campus.
All services at Hôpital D'Youville are available by referral only — contact your family physician, CLSC, or specialist to initiate a referral for geriatric or long-term care services.
The day hospital operates Monday to Friday by appointment; call 819-780-2222 to confirm appointment availability and what to bring on your visit.
Administrative offices close at 4:30 p.m. on weekdays and are closed on statutory holidays — plan calls or visits accordingly.
Families exploring long-term care placement should be aware that wait times for residential beds in the public health network can be significant; early referral and planning are strongly recommended.
What to Bring
Provincial health insurance card (Carte d'assurance maladie du Québec — RAMQ card)
Valid government-issued photo ID
Referral documentation from your physician or care team
Complete list of current medications and dosages
Any relevant medical records, diagnostic results, or specialist reports
Contact information for your family physician and next of kin
Personal comfort items if attending the day hospital or planning an extended visit
List of questions or concerns to discuss with the care team
Parking
On-site parking is available at Hôpital D'Youville. The first 30 minutes are free, with paid rates applying for longer stays. Parking zones are colour-coded: blue for visitors, orange for permit-holding staff, and green for accessible spaces (accessible spaces also available to certain permit holders after 2:30 p.m.). Consult the facility's website or call 819-780-2222 for current rates.
Getting There
The facility is accessible by Sherbrooke Transit Society (STS) public bus. The nearest stops are 'CSSS-IUGS Pavillon D'Youville' and 'Belvédère Sud / McManamy,' served by STS routes 8, 14, 55, 907, and 919.
Frequently Asked Questions
Does Hôpital D'Youville have an emergency department?
No. Hôpital et CHSLD D'Youville does not operate a public emergency department. It is a specialized geriatric and long-term care institution. If you need emergency care in Sherbrooke, please go to the CHUS (Centre Hospitalier Universitaire de Sherbrooke) — specifically the Fleurimont or Hôtel-Dieu campus.
How do I access services at Hôpital D'Youville?
All services at this facility are available by referral only. You must be referred by a physician, CLSC, or appropriate specialist to access geriatric care, the day hospital, rehabilitation, or long-term residential placement. Walk-in access is not available.
What is the Institut universitaire de gériatrie de Sherbrooke (IUGS)?
The IUGS is a university-designated geriatric care network in Sherbrooke, formed in 1996 through the merger of Hôpital D'Youville (founded 1875) and the Sherbrooke Hospital. It is part of the CIUSSS de l'Estrie – CHUS network and is the largest geriatric care institution in Québec, with a mandate that includes care, research, and teaching.
Does Hôpital D'Youville offer services in English?
Yes. Services at Hôpital D'Youville are available in both French and English. You may request English-language service when contacting the facility or upon your arrival.
Is the day hospital at Hôpital D'Youville open on weekends?
No. The day hospital (Hôpital de jour) operates Monday to Friday, from 8:00 a.m. to 4:00 p.m., by appointment only. It is closed on weekends and statutory holidays. Contact the facility at 819-780-2222 to schedule or confirm an appointment.
How do I get to Hôpital D'Youville by public transit?
The facility is served by Sherbrooke Transit Society (STS) bus routes 8, 14, 55, 907, and 919. The nearest stops are 'CSSS-IUGS Pavillon D'Youville' and 'Belvédère Sud / McManamy,' both within close walking distance of the main entrance at 1036 Rue Belvédère Sud.
Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.
Wait times are estimates based on Quebec health data. Actual wait times may vary.
This hospital does not publish a live wait, so the figure above comes from our model rather than from its own feed. We publish how that model performs where it can be checked, at the hospitals that do publish. See the accuracy scorecard, or how we work the number out.
If you are experiencing a medical emergency, call 911 immediately.
Something wrong on this page?
Incorrect hours, wrong address, or outdated information? Let us know.