CLSC - URGENCE-MINEURE - CENTRE D'HÉBERGEMENT DE WINDSOR

Location & Access

23 Rue Ambroise-Dearden, Windsor, QC J1S 1G8

Parking is available on-site. As per general CIUSSS de l'Estrie – CHUS policy, pay terminals are located inside the facility with the first two hours free. Payment is accepted in coins (25¢, $1, and $2); paper bills are not accepted. Free or informal surface parking may also be available given the community size — verify on arrival.

Windsor, QC is a small municipality of approximately 5,000 residents in the Eastern Townships with limited regional public transit options. Most patients arrive by personal vehicle. Contact the facility at 819-542-2777 for the most current access information.

About CLSC - URGENCE-MINEURE - CENTRE D'HÉBERGEMENT DE WINDSOR

The CLSC – Urgence-Mineure – Centre d'Hébergement de Windsor is a community-level frontline health facility located at 23 Rue Ambroise-Dearden in Windsor, QC, serving the Val-Saint-François region of the Eastern Townships under CIUSSS de l'Estrie – CHUS. This minor urgent care unit handles non-life-threatening conditions and operates as a directed walk-in clinic, offering physician and nursing consultations, laboratory services, radiology, and more. Patients with serious or life-threatening emergencies should proceed directly to a full hospital emergency department in Sherbrooke or the surrounding region.

Services & Specialties

Physician consultations, Nursing consultations, Radiology / X-ray, Electrocardiogram (ECG), Blood draws and laboratory samples, Walk-in (sans rendez-vous) minor urgent care, Contraception counselling, Prenatal classes, End-of-life care, Sharps and needle recovery, Breastfeeding room.

Amenities

• Breastfeeding room on-site
• Elevator and ramp accessibility
• Walk-in (sans rendez-vous) access

Best Times to Visit

Quieter times: No historical wait time data is available for this facility. Generally, mid-morning on weekdays (Tuesday through Thursday) tends to be quieter at community CLSCs. Calling ahead at 819-542-2777 is recommended to gauge current volumes before visiting.

Busier times: No historical data is available. As with most urgent care facilities, Monday mornings and early evenings after 5 PM on weekdays are typically busier as patients arrive after work or following a weekend. Friday afternoons may also see higher volumes ahead of the weekend.

Tips Before You Go

• This facility treats minor urgent conditions only — for chest pain, stroke symptoms, severe trauma, or any life-threatening emergency, go directly to Hôpital Fleurimont or Hôtel-Dieu de Sherbrooke.
• Call ahead at 819-542-2777 before visiting to confirm service availability, as offerings at small community CLSCs can vary.
• If you are unsure whether your condition is appropriate for this facility, call 811 (Info-Santé) to speak with a nurse who can direct you to the right care.
• Bring coins (25¢, $1, $2) for the parking pay terminal — paper bills are not accepted and the first two hours are free.
• Note that one entrance has 4 stairs; if you require step-free access, use the ramp or elevator entrance upon arrival.

What to Bring

• Valid provincial health insurance card (carte d'assurance maladie / RAMQ card)
• Government-issued photo ID
• List of current medications and dosages
• List of known allergies
• Any relevant medical history documents or referral letters
• Coins for parking (25¢, $1, $2 — no paper bills accepted)
• Comfortable clothing appropriate for a potential wait
• Snacks and water for extended wait times

Frequently Asked Questions

About ER Wait Times

Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.

Wait times are estimates based on Quebec health data. Actual wait times may vary.

If you are experiencing a medical emergency, call 911 immediately.