CHUS – Hôtel-Dieu de Sherbrooke is a major regional and teaching hospital located at 580 Rue Bowen Sud in Sherbrooke, QC, affiliated with the Université de Sherbrooke Faculty of Medicine. As the fourth-largest hospital network in Quebec, it provides specialized and sub-specialized emergency care 24/7 to residents of Estrie, Centre-du-Québec, and eastern Montérégie. The emergency department features 44 stretcher capacity and serves as a quaternary referral centre for gamma knife radiosurgery for all of Quebec and Eastern Canada — making it the appropriate destination for serious, complex, or life-threatening medical emergencies in the region.
Services & Specialties
24/7 Emergency Department (44-stretcher capacity), Specialized and sub-specialized acute care, Quaternary gamma knife radiosurgery (provincial referral centre), Mother and Infant Emergency Centre, Pediatric oncology services, Angiography and hemodynamics, Medical imaging, Walk-in blood test centre (no appointment required), Teaching hospital services (Université de Sherbrooke).
Amenities
Walk-in blood test centre (no appointment needed, 580 Rue Bowen Sud)
Cafeteria on-site (hours vary — call 819-346-1110 to confirm)
Call ahead at 819-346-1110 if you are unsure whether your condition requires emergency care — staff can help direct you to the right service.
The walk-in blood test centre at Hôtel-Dieu accepts patients without an appointment, which can save time for non-emergency lab work.
Bring coins (25¢, $1, $2) for the parking pay stations — paper money and cards are not accepted at the automated horodateurs.
If you are accompanying a child, bring diapers, milk, formula, and a toy or two, as ER wait times can be unpredictable.
In winter, plan extra time to navigate the approximately 120-metre walk from parking to the main entrance, especially if you or a companion has mobility limitations.
Services are available in both French and English — you may request English-language care as part of Quebec's public health network obligations.
What to Bring
Quebec health insurance card (carte d'assurance maladie / RAMQ card)
Government-issued photo ID
List of current medications and dosages
List of known allergies
Provincial drug insurance card or private insurance information
Coins for parking pay stations (25¢, $1, $2 denominations)
Reading material or phone charger for potential wait times
Snacks and water for accompanying family members or longer waits
Parking
Paid parking is available on-site via automated pay stations (horodateurs) located inside the facility. The first two hours are free. Pay stations accept coins only (25¢, $1, and $2) — paper money is not accepted. Upon arrival, enter your licence plate number and desired parking duration. Note that the parking area is approximately 120 metres from the main entrance, which can be challenging in winter for patients with mobility limitations. Accessible parking spaces are available but are also located at a distance from the main entrance.
Getting There
Multiple STS (Société de Transport de Sherbrooke) bus routes serve the hospital's main entrance, including lines 1, 4, 8, 55, 57, 449, 904, and 908. The nearest stop — Murray (CHUS – Hôtel-Dieu) — is approximately a 1-minute walk from the hospital. Additional nearby stops include Bowen Sud / Johnson, Bowen Sud / Galt Est, and Murray / Woodward.
Frequently Asked Questions
Is the CHUS – Hôtel-Dieu de Sherbrooke emergency department open on holidays?
Yes. The emergency department at Hôtel-Dieu de Sherbrooke is open 24 hours a day, 7 days a week, 365 days a year, including all statutory holidays.
Is CHUS – Hôtel-Dieu de Sherbrooke a teaching hospital?
Yes. CHUS is directly affiliated with the Université de Sherbrooke Faculty of Medicine and serves as a major academic teaching hospital. Medical students, residents, and fellows are active throughout the facility, including the emergency department.
Can I get a blood test done at Hôtel-Dieu de Sherbrooke without an appointment?
Yes. Unlike other CHUS network locations, the blood test centre at 580 Rue Bowen Sud (Hôtel-Dieu de Sherbrooke) accepts walk-in patients without an appointment.
Does CHUS – Hôtel-Dieu de Sherbrooke offer services in English?
Yes. As part of the Quebec public health network, Hôtel-Dieu de Sherbrooke is a bilingual facility offering services in both French and English. You may request English-language care.
What is the emergency department capacity at Hôtel-Dieu de Sherbrooke?
The emergency department has a functional capacity of 44 stretchers. It is a high-capacity regional facility designed to handle complex, specialized, and sub-specialized cases from across Estrie and surrounding regions.
Is CHUS – Hôtel-Dieu de Sherbrooke a referral centre for specialized treatments?
Yes. CHUS – Hôtel-Dieu de Sherbrooke is the provincial and regional quaternary referral centre for gamma knife radiosurgery, serving all of Quebec and Eastern Canada. It also provides regional referral services for pediatric oncology, angiography, hemodynamics, and other sub-specialized programs.
Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.
Wait times are estimates based on Quebec health data. Actual wait times may vary.
We check our own accuracy. Forecasting two hours ahead, the ERstat estimate was typically off by 33 minutes against what hospitals themselves later posted, compared with 41 minutes for the hospital's own current figure, and was the closer of the two 58% of the time. See the full scorecard, or how we work the number out.
If you are experiencing a medical emergency, call 911 immediately.
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