CHUS - HÔTEL-DIEU DE SHERBROOKE

Location & Access

580 Rue Bowen Sud, Sherbrooke, QC J1G 2E8

Paid parking is available on-site via automated pay stations (horodateurs) located inside the facility. The first two hours are free. Pay stations accept coins only (25¢, $1, and $2) — paper money is not accepted. Upon arrival, enter your licence plate number and desired parking duration. Note that the parking area is approximately 120 metres from the main entrance, which can be challenging in winter for patients with mobility limitations. Accessible parking spaces are available but are also located at a distance from the main entrance.

Multiple STS (Société de Transport de Sherbrooke) bus routes serve the hospital's main entrance, including lines 1, 4, 8, 55, 57, 449, 904, and 908. The nearest stop — Murray (CHUS – Hôtel-Dieu) — is approximately a 1-minute walk from the hospital. Additional nearby stops include Bowen Sud / Johnson, Bowen Sud / Galt Est, and Murray / Woodward.

About CHUS - HÔTEL-DIEU DE SHERBROOKE

CHUS – Hôtel-Dieu de Sherbrooke is a major regional and teaching hospital located at 580 Rue Bowen Sud in Sherbrooke, QC, affiliated with the Université de Sherbrooke Faculty of Medicine. As the fourth-largest hospital network in Quebec, it provides specialized and sub-specialized emergency care 24/7 to residents of Estrie, Centre-du-Québec, and eastern Montérégie. The emergency department features 44 stretcher capacity and serves as a quaternary referral centre for gamma knife radiosurgery for all of Quebec and Eastern Canada — making it the appropriate destination for serious, complex, or life-threatening medical emergencies in the region.

Services & Specialties

24/7 Emergency Department (44-stretcher capacity), Specialized and sub-specialized acute care, Quaternary gamma knife radiosurgery (provincial referral centre), Mother and Infant Emergency Centre, Pediatric oncology services, Angiography and hemodynamics, Medical imaging, Walk-in blood test centre (no appointment required), Teaching hospital services (Université de Sherbrooke).

Amenities

• Walk-in blood test centre (no appointment needed, 580 Rue Bowen Sud)
• Cafeteria on-site (hours vary — call 819-346-1110 to confirm)
• Paid on-site parking with 2-hour free period

Best Times to Visit

Quieter times: No historical wait time data is currently available for this facility. Generally, mid-morning on weekdays (Tuesday through Thursday) tends to be less busy than evenings and weekends. For non-life-threatening concerns, consider off-peak hours when possible.

Busier times: No historical wait time data is currently available for this facility. As a large regional hospital, the emergency department is typically busiest on Monday mornings, Friday evenings, and throughout weekends. Evenings between 6 PM and 10 PM generally see higher patient volumes across most Canadian ERs.

Tips Before You Go

• Call ahead at 819-346-1110 if you are unsure whether your condition requires emergency care — staff can help direct you to the right service.
• The walk-in blood test centre at Hôtel-Dieu accepts patients without an appointment, which can save time for non-emergency lab work.
• Bring coins (25¢, $1, $2) for the parking pay stations — paper money and cards are not accepted at the automated horodateurs.
• If you are accompanying a child, bring diapers, milk, formula, and a toy or two, as ER wait times can be unpredictable.
• In winter, plan extra time to navigate the approximately 120-metre walk from parking to the main entrance, especially if you or a companion has mobility limitations.
• Services are available in both French and English — you may request English-language care as part of Quebec's public health network obligations.

What to Bring

• Quebec health insurance card (carte d'assurance maladie / RAMQ card)
• Government-issued photo ID
• List of current medications and dosages
• List of known allergies
• Provincial drug insurance card or private insurance information
• Coins for parking pay stations (25¢, $1, $2 denominations)
• Reading material or phone charger for potential wait times
• Snacks and water for accompanying family members or longer waits

Frequently Asked Questions

About ER Wait Times

Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.

Wait times are estimates based on Quebec health data. Actual wait times may vary.

If you are experiencing a medical emergency, call 911 immediately.