HÔPITAL DE MATANE

Best Times to Visit

About HÔPITAL DE MATANE

Hôpital de Matane is a general and specialized care hospital (CHSGS) located at 333 Rue Thibault in Matane, Quebec, serving the regional population of the Bas-Saint-Laurent area as part of the CISSS du Bas-Saint-Laurent network. The emergency department operates 24 hours a day, 365 days a year, with 7 functional stretchers and a team that includes nurse practitioners working alongside physicians to maximize patient throughput. This community hospital is best suited for urgent but non-life-threatening conditions, general emergencies, and patients requiring access to its range of specialized outpatient and diagnostic services.

Services & Specialties

Emergency department (24/7), Cardiology, General surgery, Minor surgery, Gynecology, Obstetrics and in-hospital childbirth, Pediatrics, Ophthalmology, ENT (otorhinolaryngology), Maxillofacial surgery, Pneumology, Radiology, Mammography, Ultrasound and obstetrical ultrasound, Electrophysiology, Laboratory services, Inhalation therapy, Physiotherapy, Occupational therapy (adults and seniors), Nutrition services, Sleep disorder clinic, Palliative and end-of-life care, Sexual assault victim services (adults and children, 24/7), Assistance to victims of criminal acts, Detoxification services, Outpatient rehabilitation, Cryotherapy, New injection material distribution (free).

Amenities

• Breastfeeding room on site
• Laboratory services
• Inpatient accommodation

Other Care Options

Not every health issue needs an ER visit. Find out where to go for care →

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Compare hospital wait times across Canada. View all wait times →

Tips Before You Go

• The emergency department has only 7 stretchers, so this is a small community ER — arrive early for non-urgent concerns to avoid longer waits during peak periods.
• Services are provided primarily in French; if you require English-language care, notify staff upon arrival so accommodations can be arranged where possible.
• For non-emergency questions or to confirm service availability before visiting, call the hospital at 418-562-3135 or toll-free at 1-844-255-7568.
• If you are a victim of sexual assault, Hôpital de Matane is a designated centre offering specialized services for adults and children 24/7 — you do not need to call ahead.
• Given the hospital's regional location in Bas-Saint-Laurent, patients from surrounding communities should plan for travel time and bring sufficient medication and personal items for a potential extended stay.

What to Bring

• Valid Quebec health insurance card (RAMQ card)
• Government-issued photo ID
• List of current medications and dosages
• Provincial drug insurance card or private insurance information
• List of known allergies
• Contact information for your family doctor or specialist
• Comfortable clothing and a warm layer, as waiting areas can be cool
• A book, charger, or other entertainment for potential wait times

Parking

Specific parking details for Hôpital de Matane are not publicly listed. Patients are advised to contact the hospital directly at 418-562-3135 for current parking availability, costs, and accessibility information.

Getting There

Matane is a smaller regional city and specific public transit routes to the hospital are not confirmed in available sources. Patients should contact local transit authorities or the hospital at 418-562-3135 for current transportation options.

Frequently Asked Questions

About ER Wait Times

Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.

Wait times are estimates based on Quebec health data. Actual wait times may vary.

We check our own accuracy. Forecasting two hours ahead, the ERstat estimate was typically off by 33 minutes against what hospitals themselves later posted, compared with 41 minutes for the hospital's own current figure, and was the closer of the two 58% of the time. See the full scorecard, or how we work the number out.

If you are experiencing a medical emergency, call 911 immediately.