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Hôpital de Notre-Dame-du-Lac is a general and specialized care hospital (CHSGS) serving the Témiscouata territory in Bas-Saint-Laurent, Quebec, located at 58 rue de l'Église in Témiscouata-sur-le-Lac. Its emergency department operates 24 hours a day, 7 days a week, with 5 working beds, and is best suited for urgent but non-life-threatening conditions, general medical emergencies, and community-level care. Patients requiring complex trauma, cardiac, or pediatric interventions may be transferred to a larger centre within the CISSS du Bas-Saint-Laurent network.
Services & Specialties
Emergency department (24/7), General surgery, Diagnostic imaging / Radiology (X-ray), Ultrasound, Obstetric ultrasound, Mammography, Respiratory therapy (inhalothérapie), Physiotherapy, Occupational therapy (adults and seniors), Nutrition services, Sleep disorder services, Electrophysiology, Specialized services for victims of sexual assault (adults and children, 24/7), GMF – Groupe de médecine de famille (family medicine group), Smoking cessation support, Medical archives, Services in French and English.
Amenities
Elevator on site
Wheelchair-accessible building
GMF (family medicine), surgery, radiology, and emergency all under one roof
All key services — emergency, family medicine, surgery, and radiology — are co-located under one roof, so care coordination between departments is convenient.
If you or someone with you has experienced sexual assault, this hospital offers designated specialized services for adults and children, available 24/7 within 5 days of an incident.
As a small rural ER with 5 beds, wait times may increase significantly if multiple patients arrive at once — checking real-time wait times before heading in can help you plan.
For complex cardiac, trauma, or advanced pediatric emergencies, be prepared for the possibility of transfer to a larger CISSS du Bas-Saint-Laurent facility.
Call the hospital at (418) 899-6751 in advance if you have questions about whether a specific service is available before making the drive.
What to Bring
Quebec health insurance card (RAMQ card)
Government-issued photo ID
List of current medications and dosages
List of known allergies
Health insurance or supplemental coverage information
Personal items for potential waiting (water bottle, snacks, phone charger)
A support person or trusted contact, especially for rural travel in winter conditions
Any relevant prior medical records or test results
Frequently Asked Questions
Does Hôpital de Notre-Dame-du-Lac have a 24/7 emergency department?
Yes, the emergency department at Hôpital de Notre-Dame-du-Lac in Témiscouata-sur-le-Lac is open 24 hours a day, 7 days a week, every day of the year.
How many ER beds does this hospital have?
The emergency department at Hôpital de Notre-Dame-du-Lac operates with 5 working beds. As a small rural facility, it is best suited for general and urgent community-level care.
Does this hospital offer services for victims of sexual assault?
Yes. Hôpital de Notre-Dame-du-Lac is a designated centre offering specialized services for victims of sexual assault, available to both adults and children, 24/7, within 5 days of an incident.
Is there a family doctor or GMF at this hospital?
Yes, the GMF de Témiscouata (Groupe de médecine de famille) is located on site at the hospital, integrating primary care with the hospital's other services under one roof.
Can I be seen in English at this hospital?
Yes, Hôpital de Notre-Dame-du-Lac offers services in both French and English.
What should I do if I need care beyond what this hospital offers?
For complex emergencies such as advanced trauma, cardiac intervention, or specialized pediatric care, patients may be referred or transferred to a larger hospital within the CISSS du Bas-Saint-Laurent network. Call (418) 899-6751 if you are unsure whether your condition can be treated on site.