CLSC ET HÔPITAL LE ROYER

Best Times to Visit

About CLSC ET HÔPITAL LE ROYER

Hôpital Le Royer is the primary regional hospital for Baie-Comeau and the broader Manicouagan and Côte-Nord region, located more than 400 km from Quebec City. Its emergency department operates 24/7 and serves as the main acute care referral hub for surrounding communities including Forestville and Les Escoumins, with an on-call internal medicine physician fielding consultations from remote CLSCs. As a high-capacity regional facility with an intensive care unit, anesthesiology on call, and specialized transfer arrangements for advanced care, this is the appropriate destination for serious emergencies throughout the Côte-Nord.

Services & Specialties

24/7 emergency department (10 stretcher beds), Intensive care unit (ICU), Internal medicine with on-call physician, Anesthesiology on call (intubation, central lines, arterial cannulas), Cardiology consultations, Treadmill stress testing, Cardiac ultrasound (echocardiography), Diabetes clinic, Heart failure clinic, Inflammatory disease clinic, Short-term geriatric unit (patients 65+), Intensive functional rehabilitation unit (stroke, Parkinson's), Psychiatry unit (21 beds), Minor surgery (CLSC), Prenatal classes, Wound care and dressing changes, Voluntary pregnancy termination (IVG) referrals, Emergency contraception, Harm reduction services (free injection materials), Air ambulance transfer coordination for advanced care, Interpreter services (French, English, Innu), Medical education (Laval University residents and ELI students).

Amenities

• Interpreter services available on request (French, English, Innu)
• Patient navigator service for patients travelling from remote areas (ext. 302292)

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Tips Before You Go

• Hôpital Le Royer is the sole major emergency facility for the Manicouagan region — if your condition is serious but not immediately life-threatening, calling ahead at 418-589-3701 can help you understand what to expect on arrival.
• Patients requiring specialized care not available on-site are transferred to Quebec City, typically by air ambulance. Organize any necessary documents or contacts in advance if you anticipate a complex case.
• If you are travelling from a remote community such as Les Escoumins or Forestville, contact the patient navigator service (ext. 302292) through the Fondation for travel and coordination assistance.
• Services are available in French, English, and Innu. Do not hesitate to ask staff for an interpreter — many employees speak multiple languages.
• The emergency department has 10 stretcher beds. As the primary ER for a wide geographic area, wait times may be significant during busy periods; for non-urgent issues, consider contacting the CLSC services available within the same facility.

What to Bring

• Provincial health insurance card (Carte Soleil / RAMQ card)
• Government-issued photo ID
• List of current medications, dosages, and prescribing physicians
• Any relevant medical records, recent test results, or specialist letters
• Information about allergies, including drug allergies
• Emergency contact name and phone number
• Cash or debit/credit card for any incidental expenses
• Warm clothing or a blanket, as waiting areas can be cool

Frequently Asked Questions

About ER Wait Times

Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.

Wait times are estimates based on Quebec health data. Actual wait times may vary.

If you are experiencing a medical emergency, call 911 immediately.