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Hôpital Le Royer is the primary regional hospital for Baie-Comeau and the broader Manicouagan and Côte-Nord region, located more than 400 km from Quebec City. Its emergency department operates 24/7 and serves as the main acute care referral hub for surrounding communities including Forestville and Les Escoumins, with an on-call internal medicine physician fielding consultations from remote CLSCs. As a high-capacity regional facility with an intensive care unit, anesthesiology on call, and specialized transfer arrangements for advanced care, this is the appropriate destination for serious emergencies throughout the Côte-Nord.
Services & Specialties
24/7 emergency department (10 stretcher beds), Intensive care unit (ICU), Internal medicine with on-call physician, Anesthesiology on call (intubation, central lines, arterial cannulas), Cardiology consultations, Treadmill stress testing, Cardiac ultrasound (echocardiography), Diabetes clinic, Heart failure clinic, Inflammatory disease clinic, Short-term geriatric unit (patients 65+), Intensive functional rehabilitation unit (stroke, Parkinson's), Psychiatry unit (21 beds), Minor surgery (CLSC), Prenatal classes, Wound care and dressing changes, Voluntary pregnancy termination (IVG) referrals, Emergency contraception, Harm reduction services (free injection materials), Air ambulance transfer coordination for advanced care, Interpreter services (French, English, Innu), Medical education (Laval University residents and ELI students).
Amenities
Interpreter services available on request (French, English, Innu)
Patient navigator service for patients travelling from remote areas (ext. 302292)
Hôpital Le Royer is the sole major emergency facility for the Manicouagan region — if your condition is serious but not immediately life-threatening, calling ahead at 418-589-3701 can help you understand what to expect on arrival.
Patients requiring specialized care not available on-site are transferred to Quebec City, typically by air ambulance. Organize any necessary documents or contacts in advance if you anticipate a complex case.
If you are travelling from a remote community such as Les Escoumins or Forestville, contact the patient navigator service (ext. 302292) through the Fondation for travel and coordination assistance.
Services are available in French, English, and Innu. Do not hesitate to ask staff for an interpreter — many employees speak multiple languages.
The emergency department has 10 stretcher beds. As the primary ER for a wide geographic area, wait times may be significant during busy periods; for non-urgent issues, consider contacting the CLSC services available within the same facility.
What to Bring
Provincial health insurance card (Carte Soleil / RAMQ card)
Government-issued photo ID
List of current medications, dosages, and prescribing physicians
Any relevant medical records, recent test results, or specialist letters
Information about allergies, including drug allergies
Emergency contact name and phone number
Cash or debit/credit card for any incidental expenses
Warm clothing or a blanket, as waiting areas can be cool
Frequently Asked Questions
Is Hôpital Le Royer the only emergency department in the Baie-Comeau area?
Yes. Hôpital Le Royer at 635 Boulevard Jolliet is the primary emergency facility for Baie-Comeau and serves as the regional referral hub for much of the Côte-Nord, including communities such as Forestville and Les Escoumins. For life-threatening emergencies, call 9-1-1 immediately.
What happens if I need specialized care that is not available at Hôpital Le Royer?
Patients requiring care beyond what is available on-site are typically transferred to a hospital in Quebec City. Given Baie-Comeau's location over 400 km from Quebec City, these transfers are usually arranged by air ambulance or evacuation transport and can take time to organize.
Does Hôpital Le Royer offer services in English or Indigenous languages?
Yes. Services are available in French, English, and Innu. Many staff members speak more than one language, and interpreter services can be arranged upon request. Do not hesitate to ask for language assistance when you arrive.
Can I access CLSC services at the same location as the emergency department?
Yes. The CLSC co-located at Hôpital Le Royer offers a range of services including minor surgery, nursing consultations, wound care, prenatal classes, contraception services, and harm reduction — some of which may be appropriate alternatives to the ER for non-urgent needs.
Is there a patient navigator available if I am travelling from a remote community?
Yes. A patient navigator service is available to assist patients travelling from remote areas to Hôpital Le Royer. You can reach this service through the Fondation by calling 418-589-3701, extension 302292.
Does Hôpital Le Royer have an intensive care unit?
Yes. The hospital includes an internal medicine department with an intensive care unit. An anesthesiologist is available on call for procedures such as endotracheal intubation, central line placement, and arterial cannulation.