Hôpital de Jonquière

Best Times to Visit

About Hôpital de Jonquière

The emergency department at Hôpital et Centre de Réadaptation de Jonquière is a 24/7 major community hospital (hôpital de proximité majeur) serving residents of the Jonquière district and the greater Saguenay area. With 16 stretcher bays, the ER provides general and specialized emergency care as part of the CIUSSS du Saguenay–Lac-Saint-Jean health network. Patients requiring higher-level trauma or cardiac intervention may be transferred to Hôpital de Chicoutimi, the primary regional referral centre within the same network.

Services & Specialties

24/7 emergency care, Inpatient hospitalization, Outpatient clinics, Sexual assault victim support centre (adults and youth 14–17), Pain clinic (Clinique de la douleur), Mammography, IUD insertion and removal, Emergency oral contraception, Nursing consultations, Addiction prevention and rehabilitation, Outpatient detoxification support, Residential detoxification (6-bed unit), Social reintegration services, Substitution treatments, Physical rehabilitation (audiology, speech-language pathology, orthotics, prosthetics), Neuropsychology, Respiratory therapy (inhalotherapy), Optometry, Nutrition services, Wheelchair rental, Pediatric rehabilitation, Radiology, Social work, SAAQ driver evaluation, Services in French, English, and Spanish.

Amenities

• Contact the hospital at 418-695-7700 for cafeteria, pharmacy, ATM, and Wi-Fi availability

Other Care Options

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Tips Before You Go

• This ER has 16 stretcher bays — for major trauma, cardiac emergencies, or stroke, you may be directed to Hôpital de Chicoutimi, the regional referral centre.
• Services are available in French, English, and Spanish — let staff know your preferred language upon arrival.
• The campus also houses a physical rehabilitation centre and addiction rehabilitation services; if you need those services, call the appropriate line: rehabilitation at 418-695-7788 or addiction at 418-695-7710.
• Bring your Quebec health insurance card (RAMQ) to every ER visit to ensure seamless access to care.
• For complaints or quality-of-care concerns, contact the CIUSSS Commissariat aux plaintes at 1-877-662-3963 or 418-541-7026.
• Arrive early on weekday mornings when possible, as evenings and weekends typically see higher ER volumes at community hospitals.

What to Bring

• Quebec health insurance card (carte d'assurance maladie / RAMQ)
• Government-issued photo ID
• List of current medications and dosages
• List of known allergies
• Health insurance or supplemental coverage information
• Phone charger or portable battery
• Comfortable clothing and a layer for waiting
• A support person or emergency contact information

Parking

Paid parking is available on-site. Take a ticket at the entrance barrier and retain it to pay upon exit. Rates are displayed at the parking entrance. Contact the hospital at 418-695-7700 for current rate details or accessible parking information.

Getting There

The hospital is located on Rue De L'Hôpital in the Jonquière district of Saguenay. Consult Réseau de transport du Saguenay (RTC Saguenay) for current bus routes serving the area.

Frequently Asked Questions

About ER Wait Times

Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.

Wait times are estimates based on Quebec health data. Actual wait times may vary.

We check our own accuracy. Forecasting two hours ahead, the ERstat estimate was typically off by 33 minutes against what hospitals themselves later posted, compared with 41 minutes for the hospital's own current figure, and was the closer of the two 58% of the time. See the full scorecard, or how we work the number out.

If you are experiencing a medical emergency, call 911 immediately.