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Hôpital de la Cité-de-la-Santé is Laval's major regional hospital, operating a 24/7 emergency department at 1755 Boulevard René-Laennec for residents across the island of Laval and surrounding areas. As a 512-bed short-term general and specialized care centre (CHSGS) affiliated with the Université de Montréal, it delivers a full range of emergency and inpatient services including critical care, pediatrics, gynecology-obstetrics, and orthopedics. Patients with serious or complex conditions, including those requiring specialist intervention or hospital admission, should come here rather than an urgent care clinic.
Services & Specialties
24/7 Emergency Department with triage, Critical care / intensive care, Pediatric emergency care, Gynecology and obstetrics, Orthopedics, Medical imaging (on-site), Laboratory and blood collection, Traumatic brain injury (TBI) follow-up program, GMF-U university family medicine unit, Inpatient short-term care (512 beds).
Amenities
On-site medical imaging department
Laboratory and blood collection centre (appointment required for blood collection)
University-affiliated GMF-U family medicine clinic
Designate one family spokesperson before arriving — the ER team will share patient updates with a single contact only, who then relays information to the rest of the family.
Only one accompanying person is permitted with a patient being seen by a physician in the emergency room, so plan accordingly.
Bring your RAMQ health insurance card, your hospital card, and a current written list of all medications to speed up triage.
If your condition worsens while you are in the waiting room, do not wait — notify the triage nurse immediately so your priority can be reassessed.
Blood collection services require an appointment; do not arrive expecting walk-in lab service outside of the ER context.
All official signage and communications are primarily in French; basic French or a translation app will help you navigate the facility independently.
What to Bring
RAMQ health insurance card (carte d'assurance maladie)
Hospital card (if you have one from a previous visit)
Up-to-date list of all current medications and dosages
Government-issued photo ID
Provincial health card or proof of coverage if applicable
List of known allergies
Phone charger or portable battery (waits can be lengthy)
Comfortable clothing or a change of clothes for longer stays
Frequently Asked Questions
What is the address of the Hôpital de la Cité-de-la-Santé emergency department?
The emergency department is located at 1755 Boulevard René-Laennec, Laval, QC H7M 3L9. You can reach the hospital by phone at 450-668-1010.
Does Hôpital de la Cité-de-la-Santé have pediatric emergency services?
Yes. Pediatrics is one of the clinical specialties available at Cité-de-la-Santé, making it an appropriate destination for children requiring emergency or specialist care in Laval.
How does triage work in the ER at Cité-de-la-Santé?
On arrival, a triage nurse assesses all patients and assigns priority based on the severity of their condition. Patients whose lives are most at risk are seen first. A re-evaluation nurse actively monitors patients during wait times, and you should alert staff immediately if your condition changes while waiting.
Can family members accompany a patient in the emergency room?
Only one accompanying person is permitted with a patient while they are being seen by a physician. Families are asked to designate a single spokesperson who will receive updates from the medical team and relay information to others.
Is Hôpital de la Cité-de-la-Santé involved in traumatic brain injury (TBI) care?
Yes. Together with CLSC Ste-Rose, Cité-de-la-Santé is designated by CISSS de Laval as a centre for the systematic follow-up of mild and very recent traumatic brain injuries for residents of Laval.
How do I get to Cité-de-la-Santé by public transit?
STL bus routes 31, 43, 48, 70, and 514 all stop at the 'Cité-De-La-Santé' stop, roughly a 2-minute walk from the entrance. The Orange Metro Line (Station De La Concorde) and the exo SJ commuter train (Gare Sainte-Rose) also provide access within a 20–25 minute walk.