Hôpital de la Cité-de-la-Santé is Laval's major regional hospital, operating a 24/7 emergency department at 1755 Boulevard René-Laennec for residents across the island of Laval and surrounding areas. As a 512-bed short-term general and specialized care centre (CHSGS) affiliated with the Université de Montréal, it delivers a full range of emergency and inpatient services including critical care, pediatrics, gynecology-obstetrics, and orthopedics. Patients with serious or complex conditions, including those requiring specialist intervention or hospital admission, should come here rather than an urgent care clinic.
Services & Specialties
24/7 Emergency Department with triage, Critical care / intensive care, Pediatric emergency care, Gynecology and obstetrics, Orthopedics, Medical imaging (on-site), Laboratory and blood collection, Traumatic brain injury (TBI) follow-up program, GMF-U university family medicine unit, Inpatient short-term care (512 beds).
Amenities
On-site medical imaging department
Laboratory and blood collection centre (appointment required for blood collection)
University-affiliated GMF-U family medicine clinic
Designate one family spokesperson before arriving — the ER team will share patient updates with a single contact only, who then relays information to the rest of the family.
Only one accompanying person is permitted with a patient being seen by a physician in the emergency room, so plan accordingly.
Bring your RAMQ health insurance card, your hospital card, and a current written list of all medications to speed up triage.
If your condition worsens while you are in the waiting room, do not wait — notify the triage nurse immediately so your priority can be reassessed.
Blood collection services require an appointment; do not arrive expecting walk-in lab service outside of the ER context.
All official signage and communications are primarily in French; basic French or a translation app will help you navigate the facility independently.
What to Bring
RAMQ health insurance card (carte d'assurance maladie)
Hospital card (if you have one from a previous visit)
Up-to-date list of all current medications and dosages
Government-issued photo ID
Provincial health card or proof of coverage if applicable
List of known allergies
Phone charger or portable battery (waits can be lengthy)
Comfortable clothing or a change of clothes for longer stays
Parking
Paid parking is available on-site for visitors and patients in designated VISITORS or MIXED zones. Parking fees are paid at the pay station inside the building entrance — not at the machine before you park. A recent eco-responsible expansion added nearly 400 additional spaces. Patients and visitors with reduced mobility can follow an adapted accessible route through the parking lots. Check on-site signage or the CISSS de Laval website (lavalensante.com) for current hourly rates.
Getting There
The hospital is well served by public transit. STL bus routes 31, 43, 48, 70, and 514 stop at the 'Cité-De-La-Santé' bus stop, approximately a 2-minute walk from the entrance. The exo commuter train (SJ line, Gare Sainte-Rose, ~21-minute walk) and the STM Orange Metro Line (Station De La Concorde, ~24-minute walk) also provide regional access. For the GMF-U in Block F, STL stops #42705 and #42716 (routes 39, 43, and 70) are closest.
Frequently Asked Questions
What is the address of the Hôpital de la Cité-de-la-Santé emergency department?
The emergency department is located at 1755 Boulevard René-Laennec, Laval, QC H7M 3L9. You can reach the hospital by phone at 450-668-1010.
Does Hôpital de la Cité-de-la-Santé have pediatric emergency services?
Yes. Pediatrics is one of the clinical specialties available at Cité-de-la-Santé, making it an appropriate destination for children requiring emergency or specialist care in Laval.
How does triage work in the ER at Cité-de-la-Santé?
On arrival, a triage nurse assesses all patients and assigns priority based on the severity of their condition. Patients whose lives are most at risk are seen first. A re-evaluation nurse actively monitors patients during wait times, and you should alert staff immediately if your condition changes while waiting.
Can family members accompany a patient in the emergency room?
Only one accompanying person is permitted with a patient while they are being seen by a physician. Families are asked to designate a single spokesperson who will receive updates from the medical team and relay information to others.
Is Hôpital de la Cité-de-la-Santé involved in traumatic brain injury (TBI) care?
Yes. Together with CLSC Ste-Rose, Cité-de-la-Santé is designated by CISSS de Laval as a centre for the systematic follow-up of mild and very recent traumatic brain injuries for residents of Laval.
How do I get to Cité-de-la-Santé by public transit?
STL bus routes 31, 43, 48, 70, and 514 all stop at the 'Cité-De-La-Santé' stop, roughly a 2-minute walk from the entrance. The Orange Metro Line (Station De La Concorde) and the exo SJ commuter train (Gare Sainte-Rose) also provide access within a 20–25 minute walk.
Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.
Wait times are estimates based on Quebec health data. Actual wait times may vary.
We check our own accuracy. Forecasting two hours ahead, the ERstat estimate was typically off by 33 minutes against what hospitals themselves later posted, compared with 41 minutes for the hospital's own current figure, and was the closer of the two 58% of the time. See the full scorecard, or how we work the number out.
If you are experiencing a medical emergency, call 911 immediately.
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