HÔPITAL ET CHSLD DE PAPINEAU

Location & Access

155 Rue Maclaren Est, Gatineau, QC J8L 0C2

Specific parking details for Hôpital de Papineau are not listed in CISSS de l'Outaouais public sources. It is recommended to contact the hospital directly at 819-986-3341 to confirm on-site parking availability and any applicable fees before your visit.

Hôpital de Papineau is accessible by Gatineau's public transit network (STO), with stops on Rue Maclaren Est directly in front of the hospital. Use the STO online trip planner to find the best route from your location in the Buckingham sector or greater Gatineau area.

About HÔPITAL ET CHSLD DE PAPINEAU

Hôpital et CHSLD de Papineau is a 24/7 regional emergency facility located in the Buckingham sector of Gatineau, Quebec, serving eastern Gatineau and the broader Papineau MRC as the primary emergency destination for that community. As part of the CISSS de l'Outaouais network, it provides acute emergency care, an intensive care unit, hemodialysis, and a wide range of diagnostic and clinical services for adults. The hospital also functions as a designated sexual assault care centre and operates a long-term care (CHSLD) component, making it a comprehensive healthcare hub for the region.

Services & Specialties

24/7 Emergency Department (walk-in any hour), Intensive Care Unit (ICU) — 6 beds on 3rd floor, Satellite hemodialysis unit (nephrology), Electrocardiogram (ECG), Radiology and fluoroscopy, Mammography, Specimen collection and laboratory services, Designated sexual assault care centre, Wound care (dressing changes and follow-up), Emergency oral contraception, End-of-life care, Used needle recovery program, Long-term care (CHSLD) for non-autonomous elderly and individuals with disabilities, Bilingual services (French and English).

Amenities

• Bilingual services (French and English)
• General visiting hours: 8 a.m. to 8 p.m.
• Structured visiting windows for ICU and hemodialysis unit
• Contact hospital directly for cafeteria, ATM, pharmacy, and Wi-Fi details: 819-986-3341

Best Times to Visit

Quieter times: No historical wait-time data is currently available for this facility. In general, early weekday mornings (before 9 a.m.) tend to be quieter at most Canadian ERs. If your condition is non-life-threatening, mid-morning on weekdays is often a reasonable time to visit.

Busier times: No historical data is available for this location. As a regional hub for eastern Gatineau, the ER may see higher volumes on evenings, weekends, and holidays when family doctors and walk-in clinics are closed. When possible, avoid late afternoons and Friday evenings.

Tips Before You Go

• Hôpital de Papineau is the designated emergency destination for most adults in eastern Gatineau and the Papineau MRC — if you are in the Buckingham area, this is your primary ER.
• Children aged 0–17, pregnant women, and those with urgent mental health needs are generally directed to the Gatineau Hospital rather than Papineau — call 819-986-3341 if you are unsure where to go.
• The hospital is a designated sexual assault care centre — specialized, confidential services are available directly through the ER at any hour.
• If you or a family member require hemodialysis while in the area, the satellite nephrology unit at Papineau may be able to accommodate you — call ahead to coordinate.
• Services are provided in both French and English, so do not hesitate to request care in your preferred language upon arrival.

What to Bring

• Quebec health insurance card (carte d'assurance maladie / RAMQ card)
• Government-issued photo ID
• List of current medications and dosages
• Any relevant medical history documents or recent test results
• Provincial drug insurance card or private insurance information
• Emergency contact name and phone number
• Personal comfort items for potential waiting periods (water bottle, phone charger, snacks)
• Glasses, hearing aids, or mobility aids if applicable

Frequently Asked Questions

About ER Wait Times

Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.

Wait times are estimates based on Quebec health data. Actual wait times may vary.

If you are experiencing a medical emergency, call 911 immediately.