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Hôpital et CHSLD de Papineau is a 24/7 regional emergency facility located in the Buckingham sector of Gatineau, Quebec, serving eastern Gatineau and the broader Papineau MRC as the primary emergency destination for that community. As part of the CISSS de l'Outaouais network, it provides acute emergency care, an intensive care unit, hemodialysis, and a wide range of diagnostic and clinical services for adults. The hospital also functions as a designated sexual assault care centre and operates a long-term care (CHSLD) component, making it a comprehensive healthcare hub for the region.
Services & Specialties
24/7 Emergency Department (walk-in any hour), Intensive Care Unit (ICU) — 6 beds on 3rd floor, Satellite hemodialysis unit (nephrology), Electrocardiogram (ECG), Radiology and fluoroscopy, Mammography, Specimen collection and laboratory services, Designated sexual assault care centre, Wound care (dressing changes and follow-up), Emergency oral contraception, End-of-life care, Used needle recovery program, Long-term care (CHSLD) for non-autonomous elderly and individuals with disabilities, Bilingual services (French and English).
Amenities
Bilingual services (French and English)
General visiting hours: 8 a.m. to 8 p.m.
Structured visiting windows for ICU and hemodialysis unit
Contact hospital directly for cafeteria, ATM, pharmacy, and Wi-Fi details: 819-986-3341
Hôpital de Papineau is the designated emergency destination for most adults in eastern Gatineau and the Papineau MRC — if you are in the Buckingham area, this is your primary ER.
Children aged 0–17, pregnant women, and those with urgent mental health needs are generally directed to the Gatineau Hospital rather than Papineau — call 819-986-3341 if you are unsure where to go.
The hospital is a designated sexual assault care centre — specialized, confidential services are available directly through the ER at any hour.
If you or a family member require hemodialysis while in the area, the satellite nephrology unit at Papineau may be able to accommodate you — call ahead to coordinate.
Services are provided in both French and English, so do not hesitate to request care in your preferred language upon arrival.
What to Bring
Quebec health insurance card (carte d'assurance maladie / RAMQ card)
Government-issued photo ID
List of current medications and dosages
Any relevant medical history documents or recent test results
Provincial drug insurance card or private insurance information
Emergency contact name and phone number
Personal comfort items for potential waiting periods (water bottle, phone charger, snacks)
Glasses, hearing aids, or mobility aids if applicable
Frequently Asked Questions
Is the emergency department at Hôpital de Papineau open 24 hours?
Yes. The emergency department at Hôpital de Papineau is open 24 hours a day, 7 days a week, with walk-in access available at any hour of the day or night.
Should I go to Hôpital de Papineau or Gatineau Hospital for my emergency?
For most adults in eastern Gatineau and the Papineau MRC, Hôpital de Papineau is the primary emergency destination. However, children aged 0–17, pregnant women, and individuals with urgent mental health needs are generally directed to Gatineau Hospital. If you are unsure, call 819-986-3341 for guidance.
Does Hôpital de Papineau offer services in English?
Yes. Bilingual services in both French and English are a confirmed feature of Hôpital de Papineau. You may request care in your preferred language upon arrival.
Is Hôpital de Papineau a designated sexual assault care centre?
Yes. Hôpital de Papineau is an officially designated centre for victims of sexual assault, offering specialized and confidential care through the emergency department at any hour.
Does Hôpital de Papineau have an intensive care unit (ICU)?
Yes. The hospital has a 6-bed intensive care unit located on the 3rd floor. ICU clients are directed to the appropriate CISSS de l'Outaouais facility based on their care needs and place of residence.
How do I get to Hôpital de Papineau by public transit?
The hospital is located at 155 Rue Maclaren Est in the Buckingham sector of Gatineau. Gatineau's STO transit network serves this street directly. Use the STO online trip planner at sto.ca to find the best route from your location.