Port Alice Health Centre

Best Times to Visit

Quieter times: No historical wait time data is available for Port Alice Health Centre. As a small rural facility, weekday mornings when the physician is scheduled tend to offer the broadest range of services. Call ahead at 250-284-3555 to confirm availability before visiting.

Busier times: No historical data is available to identify peak times. Fridays and weekends may have reduced physician availability since doctor appointments are only scheduled Monday through Thursday. For non-urgent concerns, weekday visits during daytime hours are recommended.

About Port Alice Health Centre

Port Alice Health Centre is a small rural community health centre operated by Island Health, located at 1090 Marine Dr in Port Alice, BC. It provides urgent and acute care services for injuries and illnesses that require attention within 12–24 hours, along with diagnostic services, chronic disease management, and primary care. This is not a full emergency department — patients experiencing life-threatening emergencies should call 9-1-1 or travel to the nearest full emergency department.

Services & Specialties

Urgent care for non-life-threatening injury and illness, Acute care assessment and patient stabilization for transfer, Primary care and doctor appointments (Monday–Thursday), Chronic disease management, Home health services, Mental health and substance use services (Port Hardy outreach), Mental Health and Social Work phone line (Line 6), Laboratory services (Monday–Friday), After-hours nurse on-call (7 days a week), After-hours physician for urgent care (Monday–Thursday).

Amenities

• Mental Health and Social Work phone line (Line 6)
• Laboratory services on-site (Monday–Friday)

Other Care Options

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Tips Before You Go

• This is not a full emergency department — for life-threatening emergencies, call 9-1-1 immediately or proceed to the nearest full ER.
• A nurse is on-call after hours every day of the week, but after-hours physician coverage is only available Monday through Thursday.
• X-rays are not performed on-site — imaging is referred to Port Hardy Hospital, so plan for possible travel if you need diagnostic imaging.
• A free medical shuttle to Port Hardy is available if you need access to services not offered locally — call the clinic at 250-284-3555 to arrange it.
• If you need mental health or social work support, ask staff about Line 6, which connects you directly to those services.

What to Bring

• BC Services Card or provincial health card
• Government-issued photo ID
• List of current medications and dosages
• Any relevant medical history or recent test results
• Emergency contact information
• Method of payment for any applicable fees
• Warm clothing or a blanket in case of a wait
• Snacks and water, especially if travelling from a remote area

Frequently Asked Questions

About ER Wait Times

Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.

Wait times are estimates based on British Columbia health data. Actual wait times may vary.

If you are experiencing a medical emergency, call 911 immediately.