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Port Alice Health Centre is a small rural community health centre operated by Island Health, located at 1090 Marine Dr in Port Alice, BC. It provides urgent and acute care services for injuries and illnesses that require attention within 12–24 hours, along with diagnostic services, chronic disease management, and primary care. This is not a full emergency department — patients experiencing life-threatening emergencies should call 9-1-1 or travel to the nearest full emergency department.
Services & Specialties
Urgent care for non-life-threatening injury and illness, Acute care assessment and patient stabilization for transfer, Primary care and doctor appointments (Monday–Thursday), Chronic disease management, Home health services, Mental health and substance use services (Port Hardy outreach), Mental Health and Social Work phone line (Line 6), Laboratory services (Monday–Friday), After-hours nurse on-call (7 days a week), After-hours physician for urgent care (Monday–Thursday).
This is not a full emergency department — for life-threatening emergencies, call 9-1-1 immediately or proceed to the nearest full ER.
A nurse is on-call after hours every day of the week, but after-hours physician coverage is only available Monday through Thursday.
X-rays are not performed on-site — imaging is referred to Port Hardy Hospital, so plan for possible travel if you need diagnostic imaging.
A free medical shuttle to Port Hardy is available if you need access to services not offered locally — call the clinic at 250-284-3555 to arrange it.
If you need mental health or social work support, ask staff about Line 6, which connects you directly to those services.
What to Bring
BC Services Card or provincial health card
Government-issued photo ID
List of current medications and dosages
Any relevant medical history or recent test results
Emergency contact information
Method of payment for any applicable fees
Warm clothing or a blanket in case of a wait
Snacks and water, especially if travelling from a remote area
Frequently Asked Questions
Is Port Alice Health Centre a full emergency department?
No. Port Alice Health Centre is a small rural community health centre, not a full emergency department. It provides urgent care for conditions that need attention within 12–24 hours. For life-threatening emergencies, call 9-1-1 or go to the nearest full emergency department.
Is there a nurse or doctor available after hours at Port Alice Health Centre?
Yes, a nurse is on-call after hours seven days a week. A physician is also available for after-hours urgent care from Monday to Thursday. Doctor appointments during regular hours are available Monday to Thursday.
Can I get an X-ray at Port Alice Health Centre?
No. X-rays are not performed on-site at Port Alice Health Centre. If imaging is required, you will be referred to Port Hardy Hospital. A free medical shuttle to Port Hardy may be available — call 250-284-3555 to arrange it.
Does Port Alice Health Centre offer mental health services?
Yes. Mental health and substance use services are available through Port Hardy outreach, and a dedicated phone line (Line 6) connects patients directly to Mental Health and Social Work support. Ask staff for assistance accessing these services.
Are laboratory services available at Port Alice Health Centre?
Yes, laboratory services are available on-site at Port Alice Health Centre, but only Monday through Friday. If you require lab work outside of those days, contact the centre at 250-284-3555 to discuss your options.
How do I get to Port Hardy Hospital from Port Alice if I need more advanced care?
Port Alice Health Centre can stabilize patients and arrange transfer to Port Hardy Hospital when more advanced care is needed. A free medical shuttle to Port Hardy is also available for patients who need it — call the clinic at 250-284-3555 to arrange access.