Hotel Dieu Hospital - Religious Hospitallers of Saint Joseph of the Hotel Dieu of Kingston

About Hotel Dieu Hospital - Religious Hospitallers of Saint Joseph of the Hotel Dieu of Kingston

Hotel Dieu Hospital (HDH), located at 166 Brock St in downtown Kingston, Ontario, is a Catholic ambulatory care, teaching, and research hospital operating as part of Kingston Health Sciences Centre (KHSC), affiliated with Queen's University. The HDH site features an Urgent Care Centre (UCC) for non-life-threatening illnesses or injuries that require attention within 24 hours when a same-day family doctor or walk-in appointment is unavailable — no referral is required. Patients experiencing major trauma, serious illness, or life-threatening emergencies should proceed directly to the full Emergency Department at the Kingston General Hospital (KGH) site, located at 43 King Street West, which serves as the trauma centre for southeastern Ontario.

Services & Specialties

Urgent Care Centre (non-life-threatening illness and injury, no referral required), Pediatric Urgent Care Clinic, Sexual Assault and Domestic Violence (SADV) Program, Emergency Eye Clinic (referral required for initial visit), Cardiology and Cardiac Rehabilitation, Mental Health and Addiction Care, Detoxification Centre, Early Psychosis Intervention Program, Ophthalmology, General Surgery, Neurosurgery and Neurology (Stroke Prevention), Respirology (Sleep Apnea, COPD, Asthma), Urology, Gastroenterology, Internal Medicine and Endocrinology, Rheumatology, Allergy Clinic, Inherited Bleeding Disorder Clinic, Pre-Surgical Screening, Bariatric Care, Renal Services, Diagnostic Imaging, Diabetes Education, KidsInclusive Centre for Child and Youth Development, Sleep Lab, Phlebotomy Clinic, Oncology (outpatient).

Amenities

• Brockview Café (on-site food service)
• Chapel (Level 2)
• On-site Pharmacy
• Cardiac Rehabilitation Centre
• Auditorium
• Wheelchair-accessible ramps (Sydenham Level 1 entrance)
• Shuttle bus pickup point
• Bicycle parking racks

Other Care Options

Not every health issue needs an ER visit. Find out where to go for care →

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Tips Before You Go

• The Urgent Care Centre at HDH is for non-life-threatening conditions only — if you are experiencing a medical emergency, major trauma, chest pain, stroke symptoms, or serious injury, go directly to the Emergency Department at Kingston General Hospital (43 King Street West).
• The UCC entrance is located east of the main Brock Street entrance and has a dedicated drop-off driveway — look for signage when arriving by vehicle.
• HDH covers an entire city block, so confirm your specific clinic or entrance before your visit using the KHSC online site map to avoid confusion.
• No referral is required to visit the Urgent Care Centre, but the Emergency Eye Clinic on the ground floor does require a referral for an initial visit — call ahead if you have an eye concern.
• Parking is available directly across the street at the Chown Memorial Parking Garage, which accepts cash, debit, and credit — having multiple payment options ready is advisable.

What to Bring

• Valid government-issued photo ID (e.g., driver's licence or passport)
• Ontario Health Card (OHIP card)
• List of current medications, dosages, and allergies
• Any relevant medical records, test results, or referral letters
• Provincial or private health insurance information if applicable
• Contact information for your family doctor or specialist
• Phone charger or portable battery — waits can vary
• Snacks, water, and a book or entertainment for potential waiting periods

Frequently Asked Questions

About ER Wait Times

Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.

Wait times are estimates based on Ontario health data. Actual wait times may vary.

If you are experiencing a medical emergency, call 911 immediately.