Niagara Health System - Greater Niagara General Site

Niagara Falls, ON

Current ER wait · Provincial Health

6h 16m

24/7

19 waiting · 16 being treated

Updated 5m ago · All Ontario hospitals

12-Hour Forecast

4h16
4am
4h25
5am
4h49
6am
4h13
7am
4h19
8am
3h36
9am
3h12
10am
2h49
11am
2h16
12pm
1h20
1pm
1h24
2pm
1h40
3pm
Shortest wait Wednesdays 12pm avg ~1h 31m
Longest wait Thursdays 3am avg ~5h 54m

Recently visited this ER?

Report your wait time to help others plan their visit. Takes 10 seconds. Report your wait →

Nearby Alternatives

Niagara Health System - Welland Hospital Site

Welland · 17 km away

5h 29m

Niagara Health System - St. Catharines

St Catharines · 17 km away

4h 35m

Niagara Health System - Douglas Memorial Hospital

Fort Erie · 24 km away

30m

Niagara Health System - Port Colborne General Site

Port Colborne · 28 km away

30m

West Lincoln Memorial Hospital

Grimsby · 38 km away

2h 28m

Live map, alerts, and forecasts

Open on ERstat → Visited recently? Report your wait

6h 16m wait? Your pharmacist may be able to help

Your pharmacist can assess and prescribe for 22+ common conditions including UTIs, cold sores, pink eye, allergies, menstrual pain, acne. No appointment needed.

See all 22 conditions
  • Acne (mild)
  • Allergies (seasonal)
  • Canker sores
  • Cold sores
  • Conjunctivitis (pink eye)
  • Dermatitis (atopic)
  • Diaper rash
  • Heartburn & indigestion
  • Hemorrhoids
  • Impetigo
  • Insect bites & stings
  • Menstrual pain
  • Minor joint & muscle pain
  • Nasal congestion
  • Nausea & vomiting of pregnancy
  • Nicotine dependence (smoking cessation)
  • Oral thrush
  • Pinworms
  • Prescription renewals
  • UTI (uncomplicated)
  • Warts
  • Yeast infections

All 22 conditions your pharmacist can treat in Ontario →

No cost with a valid OHIP card. Funded by the Ontario Drug Benefit program.

Source: Ontario College of Pharmacists

Not sure? Call 811 — a registered nurse can help you decide. Free, confidential, 24/7.

Chat online →
5546 Portage Rd, Niagara Falls, ON (905) 378-4647 Hospital website

About Greater Niagara General

The Jeff Morgan Emergency Department at Niagara Health System's Greater Niagara General Site (5546 Portage Rd) provides 24/7 emergency care to residents of Niagara Falls and the broader Regional Municipality of Niagara. As part of a major multi-site hospital network serving over 450,000 people, this full-service hospital offers comprehensive emergency, surgical, critical care, and mental health services under one roof. Patients requiring urgent or life-threatening care will find a full range of diagnostic and specialist resources on site.

Services & Specialties

24/7 Emergency Department (Jeff Morgan Emergency Department), Critical Care, Surgical Services, Medicine and Complex Care, Ambulatory and Outpatient Care, Outpatient Mental Health and Addictions, Diagnostic Imaging, Laboratory Services, Cancer Care (Niagara Health network), Cardiac Care (Niagara Health network), Stroke Care (Niagara Health network), Kidney Care (Niagara Health network), Outpatient Clinics.

Amenities

Other Care Options

Not every health issue needs an ER visit. Find out where to go for care →

Pharmacists in Ontario can assess and prescribe for dozens of common conditions. See what they can treat →

Compare hospital wait times across Canada. View all wait times →

Tips Before You Go

What to Bring

Frequently Asked Questions

What is the Jeff Morgan Emergency Department?
The Jeff Morgan Emergency Department is the name of the emergency department at the Greater Niagara General Site. It operates 24 hours a day, 7 days a week, serving patients across Niagara Falls and the surrounding region.
Does the Greater Niagara General Site have specialist services beyond the ER?
Yes. In addition to the emergency department, the site offers critical care, surgical services, medicine, complex care, outpatient mental health and addictions, diagnostic imaging, and laboratory services, as well as access to cancer, cardiac, stroke, and kidney care through the broader Niagara Health network.
Can I bring a family member or support person with me to the ER?
Yes. Niagara Health's Essential Care Partner (ECP) program allows you to designate up to two loved ones to provide emotional, cognitive, or physical support as part of your care team. One person is permitted at the bedside at a time.
Is there food available at the hospital during an ER visit?
Yes. There is a Tim Hortons on site, and vending machines offering hot and cold beverages and snacks are available 24 hours a day in the Emergency Department waiting area.
What parking options are available at the Niagara Falls hospital site?
On-site parking is available with a gated ticket system. Payment is made at indoor kiosks by Visa or MasterCard before you leave — debit is not accepted. If the main lot is full, overflow parking is accessible from North St at the back of the hospital. Monthly parking passes are also available for frequent visitors.
Is there a way to manage my care journey after visiting the Greater Niagara General Site?
Yes. Niagara Health offers the Niagara Health Navigator app, which connects patients to a range of resources to help support their care journey following a hospital visit.

More Emergency Rooms in Ontario

View all Ontario hospitals

About ER Wait Times

Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.

Wait times are estimates based on Ontario health data. Actual wait times may vary.

If you are experiencing a medical emergency, call 911 immediately.

Something wrong on this page?

Incorrect hours, wrong address, or outdated information? Let us know.