Norfolk General Hospital

Simcoe, ON · Open 24 hours a day, 7 days a week, 365 days a year — no appointment needed.

Open 24/7

This emergency department is open around the clock.

Current ER Wait
Unknown Unknown
🏥 24/7 Emergency
📍 Simcoe

Last updated: recently · View all Ontario hospitals →

Nearby Alternatives

Patients with non-urgent needs may find faster service at walk-in clinics in Simcoe or surrounding communities; for serious emergencies, Norfolk General Hospital is the regional facility and should be your first destination.

Brantford General Hospital

Brantford · 34 km away

25m

Willett Urgent Care Centre

Paris · 40 km away

0m

St. Joseph's Healthcare - Charlton Campus

Hamilton · 57 km away

39m

About Norfolk General Hospital

Norfolk General Hospital is the only hospital serving Norfolk County and its nearly 70,000 residents, located at 365 West St in Simcoe, Ontario. The 24/7 Emergency Department sees approximately 30,000 patients annually and offers full-service acute care including a 6-bed ICU, 64-slice CT scanner, and an on-site operating suite performing around 5,500 procedures per year. Founded in 1925 and a McMaster University teaching site since 2009, NGH is the appropriate destination for all emergency medical needs in the Norfolk County region.

Services & Specialties

24/7 Emergency Department 6-bed Intensive Care Unit (ICU) 64-slice CT Scanning Digital Mammography Four operating theatres and endoscopy suite Minimally invasive surgery Helipad for air transport Laboratory services (~200,000 tests annually) Ontario Breast Screening Program Diabetes Educational Program Withdrawal Management (Holmes House) Services Infection Control Program Crisis and social work services Respiratory therapy Physician assistant services Five-level triage system Chronic care (45 beds)

Amenities

Parking & Transit

Parking is available at the Robinson Street entrance and the FWG Parking lot (accessible from West St), both gated lots. The rate is $7.00/hour, with a $47.00 monthly pass available. Pay by debit or credit card at the exit gate, at the Cashier's office during business hours, or at Patient Registration after hours and on weekends. Accessible/handicap parking is available in the Robinson Street lot.

Simcoe is a smaller community and no specific public transit routes to Norfolk General Hospital have been confirmed. Visitors are advised to check Norfolk County transit options directly, or plan to arrive by personal vehicle, taxi, or rideshare.

Best Times to Visit

🟢 Quieter times

No historical wait time data is currently available for this location. Generally, early morning hours on weekdays (before 9 a.m.) tend to be less busy at community hospital ERs. Always call 911 for life-threatening emergencies regardless of time.

🔴 Busier times

Without historical data, specific peak times cannot be confirmed. As with most community ERs, evenings (after 5 p.m.), weekends, and holidays typically see higher patient volumes. If your need is non-urgent, consider off-peak times or alternative care options.

Tips Before You Go

What to Bring

Frequently Asked Questions

Is Norfolk General Hospital the only hospital in Norfolk County?
Yes. Norfolk General Hospital is the only hospital serving Norfolk County and its approximately 70,000 residents. For any emergency in the Simcoe and surrounding area, NGH is the designated facility.
Does Norfolk General Hospital have a helipad?
Yes. Norfolk General Hospital is equipped with a helipad, allowing critically ill or injured patients to be transported by air when required.
What is the triage process at Norfolk General Hospital's Emergency Department?
Upon arrival, a specially trained triage nurse will assess your condition using a standard five-level system — from Level 1 (life-threatening, e.g., cardiac arrest) to Level 5 (minor). The nurse will measure your vitals, ask about symptoms, allergies, and medications, then pass this information to the care team. Patients are seen in order of medical urgency, not arrival time.
How many patients visit the Norfolk General Hospital ER each year?
Approximately 30,000 patients visit the Norfolk General Hospital Emergency Department annually, making it a busy and essential facility for the region.
Is there a CT scanner at Norfolk General Hospital?
Yes. Norfolk General Hospital has a 64-slice CT scanner on site, allowing emergency and diagnostic imaging to be performed without transferring patients to another facility.
How much does parking cost at Norfolk General Hospital?
Parking is $7.00 per hour. A monthly parking pass is available for $47.00. Lots are gated, and payment can be made by debit or credit card at the exit, at the Cashier's office during business hours, or at Patient Registration after hours and on weekends. Accessible parking is available in the Robinson Street lot.

About ER Wait Times

Emergency departments use triage — patients with more serious conditions are seen first, regardless of arrival time.

Wait times are estimates based on Ontario health data using historical volumes, current patient counts, and staffing. Actual wait times may vary.

If you are experiencing a medical emergency, call 911 immediately.

↗ Open Live Map