Niagara Health System - Port Colborne General Site

Port Colborne, ON · Urgent Care Centre — hours may vary; contact the site at 905-378-4647 or visit niagarahealth.on.ca for current hours

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Open 24/7

This emergency department is open around the clock.

Current ER Wait Ontario Health
2h 12m moderate
🏥 24/7 Emergency
📍 Port Colborne

Last updated: 3m ago · View all Ontario hospitals →

12-Hour Forecast

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Nearby Alternatives

For medical emergencies requiring a full Emergency Department, the nearest options within the Niagara Health system are located in Niagara Falls and Welland.

Niagara Health System - Welland Hospital Site

Welland · 13 km away

3h 29m

Niagara Health System - Greater Niagara General Site

Niagara Falls · 28 km away

3h 6m

Niagara Health System - St. Catharines

St Catharines · 30 km away

8h

About Port Colborne General

The Niagara Health System Port Colborne Complex and Urgent Care Centre at 260 Sugarloaf Street serves residents of Port Colborne and southern Niagara Region with urgent care for minor illnesses and injuries. This site is not a full emergency department — it is designed for non-life-threatening conditions, and patients experiencing a medical emergency should call 9-1-1 or travel to the nearest full ED at Niagara Falls or Welland Hospital. In addition to urgent care, the site offers complex continuing care, mental health and addictions services, diagnostic imaging, and a range of outpatient clinics.

Services & Specialties

Urgent Care Centre (non-life-threatening conditions) X-ray and diagnostic imaging Ultrasound Mental health and addictions services Complex continuing care Physiotherapy (outpatient clinic) Hepatitis C Care Clinic Eating Disorders program Scheduled ambulatory and outpatient clinics

Amenities

Parking & Transit

On-site parking is available at 260 Sugarloaf Street. Parking is operated via pay-and-display lots — purchase a ticket at the machine and display it on your dashboard. Wheelchair-accessible entrances and designated drop-off and pick-up areas are available. Accessible permit holders should confirm any exemptions on-site. Check current rates on arrival or contact Niagara Health directly.

Specific Niagara Region Transit (NRT) bus routes to 260 Sugarloaf St have not been confirmed. Check NRT route maps at nrt.ca or contact NRT directly before travelling. Niagara Region also offers free patient transportation between Fort Erie and Port Colborne sites — call 905-980-6000 ext. 3550 or 1-800-263-7215 to book.

Best Times to Visit

🟢 Quieter times

No historical wait time data is available for this site. Generally, urgent care centres tend to be less busy on weekday mornings and early afternoons. Calling ahead to 905-378-4647 is the best way to gauge current wait times.

🔴 Busier times

No historical wait time data is available. Urgent care centres across Ontario typically see higher volumes on weekday evenings, weekends, and holidays. If your condition allows flexibility, visiting mid-morning on a weekday may reduce your wait.

Tips Before You Go

What to Bring

Frequently Asked Questions

Does Port Colborne General have a full 24/7 Emergency Department?
No. The Port Colborne site operates an Urgent Care Centre for minor, non-life-threatening conditions — it is not a full Emergency Department. If you are experiencing a medical emergency, call 9-1-1 or go to the full ED at Niagara Falls Hospital or Welland Hospital.
What conditions can I be treated for at the Port Colborne Urgent Care Centre?
The Urgent Care Centre is designed for minor illnesses and injuries such as cuts, minor fractures, mild infections, and other non-emergency concerns. Serious or life-threatening conditions — including chest pain, stroke symptoms, severe breathing difficulty, or major trauma — require a full Emergency Department.
What other services are available at 260 Sugarloaf Street beyond urgent care?
The Port Colborne site also offers mental health and addictions services, complex continuing care, X-ray and ultrasound, physiotherapy, a Hepatitis C Care Clinic, an Eating Disorders program, and other scheduled outpatient and ambulatory clinics.
How do I get to the Port Colborne Niagara Health site without a car?
Niagara Region Transit serves Port Colborne, but specific routes to 260 Sugarloaf St should be confirmed directly with NRT at nrt.ca. Free patient transportation between the Port Colborne and Fort Erie sites is also available — call 905-980-6000 ext. 3550 or 1-800-263-7215 to book.
Is parking free at the Port Colborne site?
Parking is available on site but is not free — it operates on a pay-and-display basis. Bring payment for the parking machine and display your ticket on your dashboard. Contact Niagara Health or check on-site signage for current rates.
What is the Niagara Health Navigator app and is it useful for Port Colborne patients?
The Niagara Health Navigator app helps patients connect to health resources and manage their care journey across the Niagara Health system. It has been used by more than 71,000 people and can be helpful for Port Colborne patients navigating services across multiple Niagara Health sites.

About ER Wait Times

Emergency departments use triage — patients with more serious conditions are seen first, regardless of arrival time.

Wait times are estimates based on Ontario health data using historical volumes, current patient counts, and staffing. Actual wait times may vary.

If you are experiencing a medical emergency, call 911 immediately.

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