Quieter times: No historical wait-time data is available for this location. Generally, mid-morning on weekdays tends to be less busy at smaller community emergency departments. If your condition is not life-threatening, consider calling your family doctor or visiting the Alexandra Medical Centre on the second floor during regular hours.
Busier times: No historical wait-time data is available for this location. Like most emergency departments, evenings and weekends may see higher volumes. If possible, avoid late-evening visits for non-urgent concerns.
Alexandra Hospital is a fully accredited 26-bed acute and continuing care facility located in Ingersoll, Ontario, serving the surrounding Oxford County communities since 1909. Its 24/7 emergency department sees approximately 19,000 patients per year and is staffed by experienced physicians, a nurse practitioner, and registered nurses supported by diagnostic imaging and laboratory services on site. Patients seeking emergency care, day surgery, medical inpatient services, or specialized outpatient clinics will find Alexandra Hospital a capable local alternative to travelling to larger centres like London or Woodstock.
Services & Specialties
24/7 Emergency Department, Day surgery, General surgery, Medical inpatient care, Palliative care unit, Cardiac rehabilitation, Gynecology clinic, Pain management clinic, Ophthalmology clinic, Surgical outpatient clinic, Diagnostic imaging, Laboratory services, Diabetes Education Program, Cardiac rehabilitation, Family medicine (Alexandra Medical Centre, 2nd floor), Prenatal and pediatric care, Chronic disease management, Ontario Health atHome case management (on-site), Residential substance use referral services.
Amenities
24-hour ATM in the Emergency Department waiting room
Enter through the emergency entrance on Noxon St after 11 pm — the main entrance is not accessible overnight.
Bring your OHIP card; most hospital services are covered, but note that ambulance transport has a $45 co-payment and items like crutches or knee immobilizers are not OHIP-covered.
Bring a complete list of all medications — prescription, over-the-counter, herbal supplements, and vitamins — as the triage team will need this information.
If you need a family doctor after your visit, the Alexandra Medical Centre on the second floor of the hospital offers full-scope family medicine, including chronic disease management and preventative care.
The on-site Diabetes Education Program accepts self-referrals — no doctor's note required to access this service.
What to Bring
Valid OHIP card or other provincial health card
All prescription medications in their original bottles
Over-the-counter medications, vitamins, and herbal supplements
Government-issued photo ID
List of known allergies
Emergency contact information
Any relevant medical history, recent test results, or specialist letters
Payment method for any non-covered items (e.g., crutches, casts, ambulance co-pay)
Parking
Free parking is available in the lot adjacent to the hospital. Accessible parking is located at the main entrance. Patients are asked to avoid blocking emergency vehicle access or staff-designated spots. Voluntary donation boxes are available to help offset parking costs.
Getting There
Ingersoll does not have a dedicated public transit route to Alexandra Hospital. The hospital is primarily vehicle-accessible. The emergency entrance is located off Noxon St at the intersection of Thames St and Noxon St. Patients are advised to arrange their own transportation.
Frequently Asked Questions
What are the visiting hours at Alexandra Hospital's Emergency Department?
The Emergency Department is open 24/7 with no set visiting hours. Between 11 pm and 6 am, all visitors must enter through the emergency entrance and sign in at the registration desk.
Is parking free at Alexandra Hospital in Ingersoll?
Yes, parking is free in the lot adjacent to the hospital. Accessible spaces are available at the main entrance. The hospital welcomes voluntary donations through on-site collection boxes to help cover parking-related costs.
Does Alexandra Hospital have a pharmacy on site?
There is no public retail pharmacy at Alexandra Hospital, but an in-house hospital pharmacist is available to answer medication questions for inpatients during their stay.
What specialist services are available at Alexandra Hospital?
Alexandra Hospital offers outpatient clinics in Gynecology, Pain Management, General Surgery, and Ophthalmology. The hospital is staffed by family physicians, a GP anesthetist, a general surgeon, and a medical internist.
Does OHIP cover everything at Alexandra Hospital's ER?
OHIP covers most hospital services, but there are some exceptions. Ambulance transport has a $45 patient co-payment (OHIP covers the rest), and medical equipment such as crutches, casts, and knee immobilizers are not covered by OHIP.
Is there a Diabetes Education Program at Alexandra Hospital?
Yes, Alexandra Hospital has an on-site Diabetes Education Program that accepts self-referrals — you do not need a doctor's referral to access this service.
Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.
Wait times are estimates based on Ontario health data. Actual wait times may vary.
This hospital does not publish a live wait, so the figure above comes from our model rather than from its own feed. We publish how that model performs where it can be checked, at the hospitals that do publish. See the accuracy scorecard, or how we work the number out.
If you are experiencing a medical emergency, call 911 immediately.
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