London, ON · Specialized facility open 24/7 for inpatient care. No general emergency department on site.
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Patients in London, Ontario requiring acute emergency care should visit one of the London Health Sciences Centre campuses, which operate full-service emergency departments serving the region.
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Parkwood Institute, part of St. Joseph's Health Care London, is a 403-bed specialized facility located at 550 Wellington Road South in London, Ontario, offering complex care, rehabilitation, palliative care, veterans care, and comprehensive mental health services. This is not a general acute care emergency department — patients experiencing a medical emergency should proceed to London Health Sciences Centre (University or Victoria Hospital). Parkwood serves adults requiring specialized inpatient and outpatient programs including stroke rehabilitation, geriatric psychiatry, spinal cord injury care, and severe mental illness treatment.
Parkwood Institute offers 1,377 parking spaces on site. Road-side Pay and Display parking is available at a flat rate of $6.75 per day. The parking office is on Level 1 of the parking garage near the main entrance (ext. 42320) and is open Monday to Friday, 8 am to 4 pm. After hours, contact Precise ParkLink Inc. at 1-888-783-7275. Monthly passes are available from the parking office. Temporary 10-minute drop-off and pick-up zones are located at the Main Building, Arthur J. Hobbins Building, and Western Counties Wing entrances. For the Mental Health Care Building, use the pullover area in the front traffic circle. Accessible parking is available; a map can be downloaded from the SJHC website. Vehicles parked beyond 10 minutes in drop-off or handicapped zones without a permit will be ticketed.
The Richmond 6 London Transit bus route serves Parkwood Institute, with stops at both the Main Building and the Mental Health Care Building entrances. Contact the London Transit Commission at 519-451-1347 for current schedules, fares, and route details.
As a specialized referral and inpatient facility, visits to Parkwood Institute are typically by appointment or planned admission. Arrive at your scheduled appointment time and allow extra time to navigate the multi-building campus. Parking and drop-off at the Mental Health Care Building traffic circle can be more efficient during mid-morning hours on weekdays.
If you are attending an outpatient appointment, avoid arriving during peak morning drop-off times (8–9 am on weekdays) when parking and entrances can be busier. The parking office is closed on weekends, so address any pass or payment concerns during weekday business hours.
Emergency departments use triage — patients with more serious conditions are seen first, regardless of arrival time.
Wait times are estimates based on Ontario health data using historical volumes, current patient counts, and staffing. Actual wait times may vary.
If you are experiencing a medical emergency, call 911 immediately.