St. Joseph's Health Care London - Parkwood

London, ON · Specialized facility open 24/7 for inpatient care. No general emergency department on site.

Open 24/7

This emergency department is open around the clock.

Current ER Wait
Unknown Unknown
🏥 24/7 Emergency
📍 London

Last updated: recently · View all Ontario hospitals →

Nearby Alternatives

Patients in London, Ontario requiring acute emergency care should visit one of the London Health Sciences Centre campuses, which operate full-service emergency departments serving the region.

London Health Sciences Centre - Victoria

London · 1 km away

6h 30m

London Health Sciences Centre - Children's Hospital

London · 1 km away

1h 45m

London Health Sciences Centre - University Hospital

London · 8 km away

6h

About St. Joseph's Health Care London - Parkwood

Parkwood Institute, part of St. Joseph's Health Care London, is a 403-bed specialized facility located at 550 Wellington Road South in London, Ontario, offering complex care, rehabilitation, palliative care, veterans care, and comprehensive mental health services. This is not a general acute care emergency department — patients experiencing a medical emergency should proceed to London Health Sciences Centre (University or Victoria Hospital). Parkwood serves adults requiring specialized inpatient and outpatient programs including stroke rehabilitation, geriatric psychiatry, spinal cord injury care, and severe mental illness treatment.

Services & Specialties

Inpatient stroke and neurological rehabilitation Spinal cord injury and regional rehabilitation Comprehensive outpatient rehabilitation (CORP) Complex continuing care Palliative Care Unit (PCU) Specialized Geriatric Services Veterans Care Program Inpatient mental health services (tertiary and long-term) Geriatric psychiatry Adolescent psychiatry Dual diagnosis programs Mental health assessment, treatment, and rehabilitation Bipolar mood disorder and schizophrenia care Discharge planning with Ontario Health atHome South West

Amenities

Parking & Transit

Parkwood Institute offers 1,377 parking spaces on site. Road-side Pay and Display parking is available at a flat rate of $6.75 per day. The parking office is on Level 1 of the parking garage near the main entrance (ext. 42320) and is open Monday to Friday, 8 am to 4 pm. After hours, contact Precise ParkLink Inc. at 1-888-783-7275. Monthly passes are available from the parking office. Temporary 10-minute drop-off and pick-up zones are located at the Main Building, Arthur J. Hobbins Building, and Western Counties Wing entrances. For the Mental Health Care Building, use the pullover area in the front traffic circle. Accessible parking is available; a map can be downloaded from the SJHC website. Vehicles parked beyond 10 minutes in drop-off or handicapped zones without a permit will be ticketed.

The Richmond 6 London Transit bus route serves Parkwood Institute, with stops at both the Main Building and the Mental Health Care Building entrances. Contact the London Transit Commission at 519-451-1347 for current schedules, fares, and route details.

Best Times to Visit

🟢 Quieter times

As a specialized referral and inpatient facility, visits to Parkwood Institute are typically by appointment or planned admission. Arrive at your scheduled appointment time and allow extra time to navigate the multi-building campus. Parking and drop-off at the Mental Health Care Building traffic circle can be more efficient during mid-morning hours on weekdays.

🔴 Busier times

If you are attending an outpatient appointment, avoid arriving during peak morning drop-off times (8–9 am on weekdays) when parking and entrances can be busier. The parking office is closed on weekends, so address any pass or payment concerns during weekday business hours.

Tips Before You Go

What to Bring

Frequently Asked Questions

Does Parkwood Institute have an emergency department?
No. Parkwood Institute is a specialized complex care, rehabilitation, and mental health facility and does not operate a general emergency department. If you are experiencing a medical emergency, call 911 or go to London Health Sciences Centre (University Hospital or Victoria Hospital).
What specialized services are available at Parkwood Institute in London?
Parkwood Institute offers inpatient and outpatient programs in stroke and neurological rehabilitation, spinal cord injury care, complex continuing care, palliative care, veterans care, specialized geriatric services, and a full range of mental health services including geriatric psychiatry, adolescent psychiatry, and treatment for severe conditions such as schizophrenia and bipolar mood disorder.
How do I get to the right building at Parkwood Institute?
The campus has two main buildings at 550 Wellington Road South: the Main Building and the Finch Family Mental Health Care Building. Before visiting, confirm your specific building, room number, and department with your care team or appointment confirmation, as the campus is large and navigation between zones can be complex.
Is parking available at Parkwood Institute, and how much does it cost?
Yes, Parkwood Institute has 1,377 parking spaces. Pay and Display parking is available at a flat rate of $6.75 per day. The parking office (Level 1, near the main entrance) is open Monday to Friday, 8 am to 4 pm. Monthly passes are also available. After hours, contact Precise ParkLink at 1-888-783-7275.
Are mental health services at Parkwood Institute covered by OHIP?
Yes. Inpatient and outpatient care for adults 18 and over with severe and complex mental illness at Parkwood Institute, including treatment for bipolar mood disorder and schizophrenia, is covered by OHIP.
How do I access Parkwood Institute by public transit?
The Richmond 6 London Transit bus route stops directly at Parkwood Institute, serving both the Main Building and the Mental Health Care Building entrances. For schedules, fares, and route details, contact the London Transit Commission at 519-451-1347.

About ER Wait Times

Emergency departments use triage — patients with more serious conditions are seen first, regardless of arrival time.

Wait times are estimates based on Ontario health data using historical volumes, current patient counts, and staffing. Actual wait times may vary.

If you are experiencing a medical emergency, call 911 immediately.

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