Ottawa, ON · Open 24 hours a day, 7 days a week, 365 days a year
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Nearby Alternatives
Ottawa has additional hospital emergency departments and urgent care centres that may be more appropriate for non-urgent conditions, including other campuses of The Ottawa Hospital.
Lindsay · 264 km away
Bowmanville · 286 km away
Port Perry · 293 km away
The Ottawa Hospital – Civic Campus operates a 24/7 emergency department at 1053 Carling Avenue in Ottawa, Ontario, serving approximately 210–230 patients per day. As the region's only adult-care trauma centre, it handles the most critical trauma, cardiac, and stroke cases for Eastern Ontario, the Outaouais region of Quebec, and eastern Nunavut. Affiliated with the University of Ottawa and home to the University of Ottawa Heart Institute, this high-acuity facility is best suited for serious, life-threatening, or complex medical emergencies.
Parking lot P-7 (surface) is located directly across from the Emergency Department off Carling Avenue. Additional options include P-1 (covered), north of the Main Entrance near Ruskin Street, and P-2 (surface), north of the Heart Institute. Pay inside the main building at pay machines near main entrances, or at the exit gate by credit or debit card. Accessible parking spaces are available in all lots. Multi-visit parking passes with in-and-out privileges are available and transferable between patients and families. Street parking in the surrounding area is limited.
The Civic Campus is accessible via OC Transpo bus routes along Carling Avenue. Use the OC Transpo trip planner to find the best route. Accessible transit options including Para Transpo and low-floor buses serve the area. The hospital has accessible entrances, automatic door openers, elevators, and wheelchairs available at the main entrance and Emergency Department.
No historical wait time data is available for this location. Generally, weekday mornings (before 10 a.m.) and mid-week days tend to be less busy at most urban emergency departments. However, as a regional trauma and cardiac referral centre, volume and acuity at this ED can be unpredictable at any hour.
No historical wait time data is available for this location. As with most large urban EDs in Canada, evenings (6–10 p.m.), weekends, and public holidays typically see higher volumes. Because this campus is the region's only adult trauma centre, surge periods are difficult to predict — arrival time has less impact on wait times here than the severity and complexity of incoming cases.
Emergency departments use triage — patients with more serious conditions are seen first, regardless of arrival time.
Wait times are estimates based on Ontario health data using historical volumes, current patient counts, and staffing. Actual wait times may vary.
If you are experiencing a medical emergency, call 911 immediately.