CENTRE DE SANTÉ ET DE SERVICES SOCIAUX DU HAUT-SAINT-MAURICE

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About CENTRE DE SANTÉ ET DE SERVICES SOCIAUX DU HAUT-SAINT-MAURICE

The Centre de Santé et de Services Sociaux du Haut-Saint-Maurice, located at 885 Boulevard Ducharme in La Tuque, Quebec, is the primary health and emergency care facility for the Haut-Saint-Maurice region. Operating as a community-level hospital within the CIUSSS MCQ university-integrated network, its 24/7 emergency department features 7 stretcher bays and is best suited for urgent and general emergency care needs. Patients requiring highly specialized interventions such as cardiac surgery or major trauma care may be transferred to larger regional centres within the CIUSSS MCQ network.

Services & Specialties

24/7 Emergency Department (Salle d'urgence), Hospitalization, Radiology / Medical Imaging, Specimen Collection (Prélèvements / Lab Services), Vaccination, Psychosocial Support Services, Family Medicine (GMF Haut-Saint-Maurice, co-located), Rehabilitation Services (CRDPA – Physical and Auditory Disabilities), Intellectual Disability and Autism Spectrum Disorder Access Services, Services in French, English, and Attikamek.

Amenities

• Crutch rentals (béquilles) available on-site — fees may apply
• Administrative services available 8:00 a.m. to 4:00 p.m.
• GMF (family medicine group) co-located on-site
• Multilingual services: French, English, and Attikamek

Other Care Options

Not every health issue needs an ER visit. Find out where to go for care →

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Compare hospital wait times across Canada. View all wait times →

Tips Before You Go

• This is La Tuque's only hospital and the sole emergency facility for the Haut-Saint-Maurice region — it is your primary option for urgent care in the area.
• Call ahead at 819-523-4581 to confirm availability of specific services or to ask about current wait times before making the trip.
• The ED has 7 stretcher bays, so it is a smaller community facility — patients with life-threatening or highly complex conditions should be aware that transfer to a larger CIUSSS MCQ centre may be necessary.
• Services are available in French, English, and Attikamek — let staff know your preferred language upon arrival.
• Bring coins or a payment card for the paid parking lot. Check the CIUSSS MCQ website or call the hospital for current parking rates before your visit.

What to Bring

• Quebec health insurance card (carte d'assurance maladie / RAMQ card)
• Government-issued photo ID (driver's licence or passport)
• List of current medications, doses, and allergies
• Provincial health card or private insurance information
• Emergency contact name and phone number
• Comfortable clothing and a warm layer (ERs can be cool)
• Snacks, water, and entertainment for potential wait times
• Any relevant medical records, imaging, or referral documents

Frequently Asked Questions

About ER Wait Times

Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.

Wait times are estimates based on Quebec health data. Actual wait times may vary.

If you are experiencing a medical emergency, call 911 immediately.