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HÔPITAL RÉGIONAL DE PORTNEUF CLSC DE SAINT-RAYMOND

700 Rue Saint-Cyrille, Saint-Raymond, QC (418) 337-4611

Current ER wait

8h 35m

22 waiting

8h 35m wait. See a doctor online instead? Often under an hour. Cold, UTI, rash, prescriptions and more. See a doctor online

In an emergency, call 911. Independent service, not affiliated with this hospital. Free nurse advice: 811.

Open 24/7

Source: CIOC Quebec·high confidence·verified 1mo ago

Non-emergency options

Before you go, check if a pharmacist can help Pharmacists in Quebec can prescribe on the spot for 24 conditions, including UTIs, cold sores and pink eye. Walk in, no appointment. No cost with a valid health card. Book a pharmacist visit See what pharmacists can treat →
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12-Hour Forecast

8h35
10pm
9h10
11pm
9h27
12am
9h31
1am
9h49
2am
10h32
3am
9h41
4am
10h24
5am
9h18
6am
10h8
7am
8h55
8am
8h47
9am

Projected from this ER’s typical pattern and the current wait.

Best Times to Visit

Shortest wait Fridays 12pm avg ~2h 28m
Longest wait Fridays 11pm avg ~8h 14m

Nearby Alternatives

CLSC DE SAINT-MARC-DES-CARRIERES

Saint-Marc-Des-Carrières · 29 km away

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HÔPITAL CHAUVEAU

Québec · 35 km away

—

HÔPITAL LAVAL

Sainte-Foy · 42 km away

—

GROUPE DE MÉDECINE DE FAMILLE UNIVERSITAIRE LAURIER

Québec · 43 km away

4h 41m

PAVILLON CENTRE HOSPITALIER DE L'UNIVERSITÉ LAVAL

Québec · 43 km away

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About HÔPITAL RÉGIONAL DE PORTNEUF CLSC DE SAINT-RAYMOND

L'Hôpital Régional de Portneuf in Saint-Raymond, Quebec, is a multi-mission regional facility serving the MRC de Portneuf with a 24/7 emergency department, a co-located CLSC, and a long-term care centre (CHSLD) under one roof. As part of the CIUSSS de la Capitale-Nationale network, the hospital provides a broad range of diagnostic and clinical services — including on-site CT scanning — that are notable for a facility of its size in a rural setting. Patients with complex or highly specialized needs may be stabilized here and transferred to larger Quebec City-area hospitals within the same regional health network.

Services & Specialties

Emergency department (24/7), General medical clinic, Family medicine clinic, Children's clinic, Obstetrics and gynecology clinic, Dermatology clinic, Plastic and aesthetic surgery clinic, CT scan (tomodensitométrie), Diagnostic radiology, Ultrasound (échographie), Mammography, Doppler imaging, Electrocardiogram (ECG), Blood draws (prélèvements), Contraception services, Mental health services (CLSC), Addiction prevention services, Used needle and syringe recovery program, Home care and community health (CLSC), Long-term care (CHSLD).

Amenities

Other Care Options

Not every health issue needs an ER visit. Find out where to go for care →

Pharmacists in Quebec can assess and prescribe for dozens of common conditions. See what they can treat →

Compare hospital wait times across Canada. View all wait times →

Tips Before You Go

What to Bring

Frequently Asked Questions

Does the Hôpital Régional de Portneuf have a CT scanner on-site?
Yes. CT scan (tomodensitométrie) services are available on-site, which is notable for a regional facility of this size. This allows for important diagnostic imaging without requiring transfer to a larger hospital for many cases.
What is the CLSC at this facility, and how is it different from the emergency department?
The co-located CLSC (Centre local de services communautaires) is a public community health centre offering first-line and preventive health services, home care, social services, mental health support, and more. Unlike the 24/7 emergency department, the CLSC operates weekdays 8am–7pm and weekends 8am–3:30pm. For non-urgent concerns, the CLSC is often a more appropriate option than the ED.
Will I be transferred to another hospital if my condition is serious?
Possibly. The Hôpital Régional de Portneuf is a smaller regional facility with 7 ED stretchers and no confirmed trauma, cardiac, stroke, or specialized pediatric designations. Patients requiring a higher level of specialized care may be stabilized and then transferred to a larger hospital in the Quebec City area within the CIUSSS de la Capitale-Nationale network.
Are services available in English at this hospital?
Services at this facility are primarily delivered in French. Patients with limited French proficiency are encouraged to bring a bilingual companion or arrange for translation assistance before their visit.
What number should I call to reach the Hôpital Régional de Portneuf?
You can reach the hospital by calling 418-337-4611. It is a good idea to call ahead before visiting to confirm service availability and get an update on current activity levels.
Does this hospital offer mental health or addiction services?
Yes. Through its CLSC component, the facility offers enhanced access to mental health services as well as addiction prevention programs covering alcohol, drugs, and medications. A used needle and syringe recovery program is also available on-site.

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About ER Wait Times

Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.

Wait times are estimates based on Quebec health data. Actual wait times may vary.

If you are experiencing a medical emergency, call 911 immediately.

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