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About HÔPITAL RÉGIONAL DE PORTNEUF CLSC DE SAINT-RAYMOND
L'Hôpital Régional de Portneuf in Saint-Raymond, Quebec, is a multi-mission regional facility serving the MRC de Portneuf with a 24/7 emergency department, a co-located CLSC, and a long-term care centre (CHSLD) under one roof. As part of the CIUSSS de la Capitale-Nationale network, the hospital provides a broad range of diagnostic and clinical services — including on-site CT scanning — that are notable for a facility of its size in a rural setting. Patients with complex or highly specialized needs may be stabilized here and transferred to larger Quebec City-area hospitals within the same regional health network.
Services & Specialties
Emergency department (24/7), General medical clinic, Family medicine clinic, Children's clinic, Obstetrics and gynecology clinic, Dermatology clinic, Plastic and aesthetic surgery clinic, CT scan (tomodensitométrie), Diagnostic radiology, Ultrasound (échographie), Mammography, Doppler imaging, Electrocardiogram (ECG), Blood draws (prélèvements), Contraception services, Mental health services (CLSC), Addiction prevention services, Used needle and syringe recovery program, Home care and community health (CLSC), Long-term care (CHSLD).
Call the hospital at 418-337-4611 before visiting to get a sense of current activity and confirm the service you need is available on-site.
All services are delivered in French — patients with limited French proficiency should arrange for a translator or bring a bilingual companion if possible.
The ED has 7 functional stretchers, meaning it operates at a smaller scale than urban hospitals; patients with complex or critical conditions may be transferred to a Quebec City-area facility.
CLSC services are available weekdays from 8am to 7pm and weekends from 8am to 3:30pm — for non-urgent primary care needs, the CLSC may be a faster option than the ED.
If you require ambulance transport to the hospital, be aware that ambulance fees are typically billed to the patient in Quebec — confirm coverage with your insurer in advance.
What to Bring
Provincial health insurance card (carte d'assurance maladie / RAMQ card)
Government-issued photo ID
List of current medications, dosages, and allergies
Private insurance information if applicable
Relevant medical records, recent test results, or referral documents
Payment method for any applicable fees (e.g., ambulance billing)
Warm clothing or a blanket, as wait areas can be cool
A phone charger or portable battery for longer waits
Frequently Asked Questions
Does the Hôpital Régional de Portneuf have a CT scanner on-site?
Yes. CT scan (tomodensitométrie) services are available on-site, which is notable for a regional facility of this size. This allows for important diagnostic imaging without requiring transfer to a larger hospital for many cases.
What is the CLSC at this facility, and how is it different from the emergency department?
The co-located CLSC (Centre local de services communautaires) is a public community health centre offering first-line and preventive health services, home care, social services, mental health support, and more. Unlike the 24/7 emergency department, the CLSC operates weekdays 8am–7pm and weekends 8am–3:30pm. For non-urgent concerns, the CLSC is often a more appropriate option than the ED.
Will I be transferred to another hospital if my condition is serious?
Possibly. The Hôpital Régional de Portneuf is a smaller regional facility with 7 ED stretchers and no confirmed trauma, cardiac, stroke, or specialized pediatric designations. Patients requiring a higher level of specialized care may be stabilized and then transferred to a larger hospital in the Quebec City area within the CIUSSS de la Capitale-Nationale network.
Are services available in English at this hospital?
Services at this facility are primarily delivered in French. Patients with limited French proficiency are encouraged to bring a bilingual companion or arrange for translation assistance before their visit.
What number should I call to reach the Hôpital Régional de Portneuf?
You can reach the hospital by calling 418-337-4611. It is a good idea to call ahead before visiting to confirm service availability and get an update on current activity levels.
Does this hospital offer mental health or addiction services?
Yes. Through its CLSC component, the facility offers enhanced access to mental health services as well as addiction prevention programs covering alcohol, drugs, and medications. A used needle and syringe recovery program is also available on-site.