About CENTRE D'HÉBERGEMENT DE L'HÔTEL-DIEU-DE-SAINT-HYACINTHE
Centre d'hébergement de l'Hôtel-Dieu-de-Saint-Hyacinthe is a public long-term residential care facility (CHSLD) located at 1800 rue Dessaulles in Saint-Hyacinthe, Quebec, operated within the CISSS de la Montérégie-Est network. With 444 beds, it provides 24/7 residential care for seniors and individuals with loss of autonomy, including those with physical disabilities, intellectual disabilities, and mental health needs, as well as end-of-life palliative care. This facility does not have an emergency department — residents of Saint-Hyacinthe seeking urgent or emergency medical care should proceed directly to Hôpital Honoré-Mercier.
Services & Specialties
Long-term residential care for seniors, Care for persons with loss of autonomy, Palliative and end-of-life care, Care for persons with intellectual disabilities, Care for persons with physical disabilities, Care for persons with mental health conditions, Unité de Réadaptation Fonctionnelle Intensive (URFI du Verger) — intensive functional rehabilitation, Heavy convalescence and post-hospitalization recovery, Bilingual services (French and English).
Amenities
Wheelchair-accessible main entrance
Elevator serving all 5 floors
Stairway access throughout the building
Administrative services available 8:00–16:00, seven days a week
This is a long-term care residence, not an emergency department — if you need urgent medical attention, go to Hôpital Honoré-Mercier in Saint-Hyacinthe.
Administrative staff are available on-site from 8:00 to 16:00 daily for inquiries about admissions, services, or resident information.
Visiting hours run from 8:00 to 21:00 — plan your visit within this window to ensure access to residents.
Admission wait times for this public CHSLD can be up to 24 months; contact the CISSS de la Montérégie-Est for placement information.
Use the Rue Sainte-Anne entrance to access the on-site parking payment machine and ensure you have payment ready before visiting.
What to Bring
Government-issued photo identification
Quebec health insurance card (RAMQ card)
List of current medications and dosages
Relevant medical history or discharge documents (for URFI admissions)
Personal comfort items for long-term residents (clothing, personal effects)
Contact information for the resident's next of kin or designated representative
Any advance directives or legal documents (e.g., mandate of protection)
Payment method for parking fees on site
Parking
Paid parking is available on site. A parking ticket payment machine is located at the Rue Sainte-Anne entrance. Specific rates are not publicly listed — visitors should verify current rates on-site or by contacting the facility directly.
Getting There
Public transit is not listed as directly serving this facility according to the provincial health directory. Visitors are advised to use private transportation or verify local route options with the City of Saint-Hyacinthe transit authority.
Frequently Asked Questions
Does Centre d'hébergement de l'Hôtel-Dieu-de-Saint-Hyacinthe have an emergency department?
No. This facility is a CHSLD — a long-term residential care centre — and does not have an emergency department. If you require emergency medical care in Saint-Hyacinthe, please go to Hôpital Honoré-Mercier.
What type of care is provided at this facility?
The centre provides 24/7 long-term residential care for seniors and individuals with loss of autonomy, including those with physical disabilities, intellectual disabilities, mental health conditions, and those requiring palliative or end-of-life care. It also houses the URFI du Verger, an intensive functional rehabilitation unit for post-hospitalization recovery.
How do I apply for admission to this CHSLD?
Admission is managed through the CISSS de la Montérégie-Est. No formal referral from a specific social services centre is required, but wait times for this public facility can be up to 24 months. Contact the facility's administrative team at 450-771-3333 or reach out to CISSS de la Montérégie-Est for placement assistance.
What are the visiting hours at Centre d'hébergement de l'Hôtel-Dieu-de-Saint-Hyacinthe?
Visitors are welcome daily between 8:00 and 21:00. Administrative staff are available from 8:00 to 16:00, seven days a week.
Is the facility accessible for people with mobility challenges?
Yes. The main entrance is wheelchair accessible, and the building is equipped with an elevator serving all 5 floors, as well as stairways throughout.
Is parking available at the facility?
Yes, paid parking is available on site. The payment machine is located at the Rue Sainte-Anne entrance. Specific rates are not published online, so visitors should verify current costs on-site or by calling 450-771-3333.
Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.
Wait times are estimates based on Quebec health data. Actual wait times may vary.
This hospital does not publish a live wait, so the figure above comes from our model rather than from its own feed. We publish how that model performs where it can be checked, at the hospitals that do publish. See the accuracy scorecard, or how we work the number out.
If you are experiencing a medical emergency, call 911 immediately.
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