Your pharmacist can assess and prescribe for 24+ common conditions including UTIs, cold sores, pink eye, allergies, shingles, contraception. No appointment needed.
The Hôpital de Granby emergency department, operated by CSSS de la Haute-Yamaska and part of the CIUSSS de l'Estrie – CHUS network, serves the Granby region and surrounding Haute-Yamaska territory 24 hours a day, seven days a week. Founded in 1945 and recognized as a secondary-level trauma centre by Quebec's provincial trauma advisory group, this six-floor facility offers general and specialized emergency care for adults and children across a broad range of acute conditions. Residents of Granby and the Eastern Townships who require urgent or emergency care, including trauma cases, will find a full-service hospital equipped with on-site medical imaging, diagnostic services, and access to specialized consultants.
Services & Specialties
24/7 emergency department, Secondary-level trauma care, Medical imaging (X-ray, ultrasound/échographie, Doppler), ECG (electrocardiography), EMG (electromyography), Day surgery, Oncology services, Hemodialysis, Outpatient specialty clinics, Blood draws and specimen collection, Psychosocial support services, Vaccination services, Home care coordination, Federal Interim Health Program (PFSI) services for refugee claimants, Needle and syringe exchange program.
Amenities
Wheelchair access at main entrance
Elevator serving all 6 floors
Needle and syringe exchange program (on-site)
Services available in both French and English
Call (450) 375-8000 to confirm cafeteria, ATM, pharmacy, or Wi-Fi availability before visiting
Bring exact change in coins (25¢, $1, $2) if you expect to stay longer than two hours — parking pay stations do not accept paper money or cards.
Services are provided primarily in French, but English-language care is also available. If you require English service, you can request it upon arrival.
For non-urgent health concerns, call Info-Santé at 811 before heading to the ER — a nurse can advise whether your situation requires an emergency visit.
Hôpital de Granby is a recognized secondary trauma centre, meaning it can manage serious trauma cases without automatically transferring you to a larger city — for major accidents in the Haute-Yamaska area, this is the appropriate destination.
If you are a refugee claimant covered under the Federal Interim Health Program (PFSI), bring your PFSI documentation — the hospital participates in this program.
What to Bring
Provincial health insurance card (carte d'assurance maladie / RAMQ card)
Government-issued photo ID
List of current medications (names, doses, and frequency)
Any relevant medical records, test results, or referral letters
Federal Interim Health Program (PFSI) documentation if applicable
Coins for parking (25¢, $1, $2 — no paper money accepted at pay stations)
Snacks, water, and entertainment for potential waiting periods
A trusted contact person's phone number in case staff need to reach someone on your behalf
Frequently Asked Questions
Is the Hôpital de Granby emergency department open overnight?
Yes. The emergency department at Hôpital de Granby operates 24 hours a day, 7 days a week, including all holidays. The hospital never closes its ER.
Is Hôpital de Granby equipped to handle serious trauma cases?
Yes. The hospital holds recognition from Quebec's provincial trauma advisory group as a secondary-level trauma centre. This means it is equipped and staffed to manage serious traumatic injuries, and many trauma patients in the Haute-Yamaska region do not need to be transferred to a larger facility.
Can I be seen in English at the Hôpital de Granby ER?
Yes. While French is the primary language of service, the hospital offers care in both French and English. If you prefer to be served in English, let staff know at triage and they will accommodate you where possible.
What diagnostic services are available in the emergency department?
Hôpital de Granby has on-site medical imaging and diagnostic capabilities including ultrasound (échographie), Doppler studies, ECG, EMG, and general radiology. For medical imaging inquiries, you can also call (450) 375-8017.
How does parking work at Hôpital de Granby?
Parking is paid and managed by coin-operated pay stations located inside the building. The first two hours are free. After that, you pay using coins only (25¢, $1, and $2 pieces) — paper money and debit or credit cards are not accepted. Parking enforcement verifies compliance by licence plate number.
Does Hôpital de Granby serve refugee claimants or people without a Quebec health card?
Yes. The hospital participates in Canada's Federal Interim Health Program (PFSI / Programme fédéral de santé intérimaire), which covers eligible refugee claimants. Bring your PFSI documentation when you arrive. If you are unsure about your coverage, call (450) 375-8000 before your visit.