Centre d'Hébergement J.-Henri-Charbonneau

Best Times to Visit

Quieter times: Reception is most accessible on weekdays between 7 a.m. and 8 p.m.

Busier times: Weekend visits outside reception hours (9 a.m.–5 p.m.) may result in limited access to administrative staff.

About CENTRE D'HÉBERGEMENT J.-HENRI-CHARBONNEAU

Centre d'hébergement J.-Henri-Charbonneau, located at 3095 Rue Sherbrooke Est in Montréal, QC, is a public long-term care residential facility (CHSLD) operated within the CIUSSS de l'Est-de-l'Île-de-Montréal network. It provides 24/7 housing and comprehensive care for non-autonomous elderly residents who require several hours of daily assistance. This facility does not operate an emergency department — individuals experiencing a medical emergency should call 9-1-1 or proceed to the nearest hospital emergency room.

Services & Specialties

Long-term residential care (CHSLD), 24/7 nursing care (RNs and LPNs), General medicine, Physiotherapy, Occupational therapy, Social work, Dietetics and nutrition, Dentistry and denturology, Optometry, Physiatry, Gerontology, Vaccination programs (including flu), Recreation and animation programs, Volunteer programs, Bilingual services (English and French).

Amenities

• Single and double resident rooms
• Dining room
• Common room
• Recreation and leisure room
• Library
• Hair salon
• Chapel and quiet reflection space
• Reception area (weekdays 7 a.m.–8 p.m.; weekends 9 a.m.–5 p.m.)
• Outdoor courtyard
• Paid on-site parking

Other Care Options

Not every health issue needs an ER visit. Find out where to go for care →

Pharmacists in Quebec can assess and prescribe for dozens of common conditions. See what they can treat →

Compare hospital wait times across Canada. View all wait times →

Tips Before You Go

• This is a long-term care residence, not a hospital — if you need emergency care, call 9-1-1 or go to the nearest hospital ER immediately.
• For admission inquiries or to learn about long-term care placement, contact the facility directly at 514-523-1173 during reception hours.
• Visitors are welcome; reception is open weekdays 7 a.m.–8 p.m. and weekends 9 a.m.–5 p.m. — plan your visit accordingly.
• Download the Passport Canada app before your visit to make parking payment easier and to add time remotely if your visit runs long.
• Services are offered in both English and French, so you can communicate with staff in either official language.

What to Bring

• Government-issued photo ID
• Provincial health insurance card (RAMQ card)
• List of current medications and dosages
• Relevant medical documents or care history
• Contact information for the resident's next of kin or legal representative
• Payment method for parking (or the Passport Canada app pre-installed)
• Personal items or comfort items when visiting a resident
• Any documents related to long-term care placement or admission

Parking

Paid parking is available on site, accessible from Rue Sherbrooke Est. Payment is made at an outdoor pay station — no dashboard ticket is required, but you must have your licence plate number ready. Payment is also accepted via the Passport Canada app (available for Android and Apple), which allows you to monitor and add time remotely. Parking is managed by Société Parc-Auto du Québec (SPAQ).

Getting There

The facility is located on Rue Sherbrooke Est in the Rosemont–La Petite-Patrie district of Montréal. STM Bus Route 185 (Sherbrooke) serves the street directly, with connections available to the Montréal metro network.

Frequently Asked Questions

About ER Wait Times

Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.

Wait times are ERstat’s estimates, built from what hospitals publish, or from our model where a hospital publishes no wait. They are not the hospital’s own figures. Actual waits may vary.

This hospital does not publish a live wait, so the figure above comes from our model rather than from its own feed. We publish how that model performs where it can be checked, at the hospitals that do publish. See the accuracy scorecard, or how we work the number out.

If you are experiencing a medical emergency, call 911 immediately.