SNT - UNITÉ LE CHÂTEAU À BAIE-COMEAU

Best Times to Visit

Quieter times: As a residential care facility, scheduling visits during regular daytime hours (9 AM – 5 PM) is generally recommended to ensure staff availability. Contact the unit directly to confirm optimal visit times.

Busier times: Avoid unannounced visits during early morning or late evening hours when care routines and resident rest schedules may be prioritized. Meal times may also limit availability of staff for meetings.

About SNT - UNITÉ LE CHÂTEAU À BAIE-COMEAU

SNT – Unité Le Château is a health and social services unit located within Château Baie-Comeau, a seniors' residence at 1401 Boulevard Jolliet in Baie-Comeau, QC, on the Côte-Nord. This facility provides nursing care, personal assistance, and residential health services for seniors under the Côte-Nord regional health network (CISSS de la Côte-Nord). It is not an acute care emergency department — residents or visitors requiring emergency medical attention should proceed directly to Hôpital Le Royer at 635 Boulevard Jolliet, Baie-Comeau.

Services & Specialties

Nursing care (infirmier/infirmière auxiliaire), Personal assistance and daily living support, Blood pressure monitoring, Medication preparation (dosette), Home support services, Respite care with accommodation, Rehabilitation support, Leisure and wellness programming, Preventive health care, Wheelchair rental.

Amenities

• Wheelchair accessible building
• Two elevators (no stairs required for access)
• Food service on-site
• Security services
• Maintenance services
• View of the Rivière Manicouagan

Other Care Options

Not every health issue needs an ER visit. Find out where to go for care →

Pharmacists in Quebec can assess and prescribe for dozens of common conditions. See what they can treat →

Compare hospital wait times across Canada. View all wait times →

Tips Before You Go

• This is a seniors' residential care unit, not a hospital emergency department — for any medical emergency in Baie-Comeau, call 911 or go to Hôpital Le Royer at 635 Boulevard Jolliet.
• Services at SNT Unité Le Château are delivered in French; bring a translator if needed for non-French-speaking residents or family members.
• The building is fully wheelchair accessible with elevators, making visits convenient for individuals with mobility challenges.
• To inquire about care services or admission, contact CISSS de la Côte-Nord directly at 418-589-9927 or visit cisss-cotenord.gouv.qc.ca.
• If you are visiting a resident, confirm visiting hours and protocols directly with staff, as residential care facilities may have specific scheduling requirements.

What to Bring

• Provincial health insurance card (carte d'assurance maladie / RAMQ card)
• Government-issued photo identification
• List of current medications and dosages
• Contact information for next of kin or power of attorney
• Any relevant medical history documents or care directives
• Personal comfort items if visiting for an extended stay
• Insurance or supplemental health coverage information
• Any assistive devices (hearing aids, glasses, mobility aids)

Frequently Asked Questions

About ER Wait Times

Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.

Wait times are estimates based on Quebec health data. Actual wait times may vary.

If you are experiencing a medical emergency, call 911 immediately.