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The Centre de santé de Chibougamau, operated by the CRSSS de la Baie-James, serves as the primary emergency care facility for the vast Nord-du-Québec sociosanitary region (Region 10) — the only establishment of its kind in this remote northern territory. Located in Chibougamau, QC, this hospital provides around-the-clock emergency services to residents across an enormous geographic area, including surrounding communities and Indigenous populations. Patients requiring highly specialized or complex care may be transferred to referral centres in the Saguenay–Lac-Saint-Jean region, so it is advisable to call ahead for guidance on serious conditions.
Services & Specialties
24/7 emergency department, General emergency and acute care, Diagnosis and treatment services, CLSC (community health centre) services, Rehabilitation services, Long-term and residential care (CHSLD Boréal), Health promotion and prevention programs, Patient transfer coordination to specialized centres, Community health and social services.
Amenities
Contact the facility directly at 418-748-6435 or 418-748-2676 for cafeteria hours
ATM availability not publicly confirmed — call ahead to verify
On-site pharmacy availability not publicly confirmed
Wi-Fi availability not publicly confirmed
Chapel or spiritual care availability not publicly confirmed
Call 418-748-6435 or 418-748-2676 before visiting to confirm available services, especially for specialized conditions that may require transfer.
As the only health facility in the entire Nord-du-Québec region, this ER handles a wide range of cases — arrive early in the day for non-urgent concerns when possible.
If you may require specialized cardiac, stroke, or trauma care, be aware that higher-level services are provided at referral centres in the Saguenay–Lac-Saint-Jean region and transfers can be arranged.
Bring warm clothing and sufficient supplies if travelling from a remote community, as wait times and potential transfer logistics may take several hours.
Administrative services are available Monday to Friday, 8:00 a.m. to 4:00 p.m., but emergency care is available at all times.
What to Bring
Quebec health insurance card (RAMQ card)
Government-issued photo ID
List of current medications and dosages
List of known allergies
Provincial health referral or transfer documents if applicable
Personal snacks, water, and warm layers for extended waits
Emergency contact information and next-of-kin details
Any relevant medical records or test results from previous visits
Frequently Asked Questions
Is the CRSSS de la Baie-James emergency department in Chibougamau open 24/7?
Yes, the Centre de santé de Chibougamau emergency department operates 24 hours a day, 7 days a week, providing continuous emergency care to the Nord-du-Québec region.
What if I need specialized care that isn't available in Chibougamau?
The CRSSS de la Baie-James has an established referral corridor to hospitals in the Saguenay–Lac-Saint-Jean region for patients requiring higher-level specialized care such as advanced cardiac, trauma, or surgical services. The ER team will coordinate any necessary transfers.
Is this the only hospital serving the Nord-du-Québec region?
Yes. The CRSSS de la Baie-James is the sole health and social services establishment in the entire Nord-du-Québec sociosanitary region (Region 10), making the Centre de santé de Chibougamau the primary hospital for a very large geographic area.
What is the correct address for the emergency department in Chibougamau?
The hospital installation (Centre de santé de Chibougamau) is located at 51, 3e Rue, Chibougamau, QC. Note that the administrative headquarters of CRSSS de la Baie-James is at a separate address: 312, 3e Rue, Chibougamau, QC.
How can I reach the hospital to ask about services before visiting?
You can contact the CRSSS de la Baie-James by phone at 418-748-6435 or 418-748-2676. Administrative staff are available Monday to Friday, 8:00 a.m. to 4:00 p.m., and emergency staff are available around the clock.
Does the CRSSS de la Baie-James have any academic or university affiliations?
Yes. The CRSSS de la Baie-James is a partner of McGill University through the RUISSS (Réseau universitaire intégré de santé et de services sociaux) network, reflecting an academic affiliation that supports research, training, and clinical standards in the region.