Hôpital Chauveau is a community-level hospital located in the Loretteville area of Québec, QC, with an emergency department open 8 a.m. to 10 p.m. daily (not overnight), alongside specialized outpatient consultations, medical imaging, and lab services. As part of the Centre multiservices de santé et de services sociaux de Chauveau under the CIUSSS de la Capitale-Nationale, it serves residents of the northern Québec City region with both French and English language services. This facility is best suited for urgent but non-life-threatening conditions; patients experiencing serious trauma, cardiac events, stroke, or pediatric emergencies should seek care at a larger regional hospital.
Services & Specialties
Emergency department (urgence), open 8 a.m. to 10 p.m. daily, Medical imaging and radiology, Ultrasound (échographie), Specimen collection and laboratory services, Minor surgery, Internal medicine consultations, ENT (ORL) specialist consultations, Respiratory therapy (inhalothérapie), Contraception services, Harm reduction services (needle exchange program), Co-located CLSC de la Jacques-Cartier primary care services.
Amenities
Main reception staffed daily from 8:00 a.m. to 8:00 p.m.
Co-located CLSC de la Jacques-Cartier (accessible via Door A)
Co-located long-term care centre (Centre d'hébergement)
Call 911 immediately for life-threatening emergencies such as chest pain, stroke symptoms, or serious trauma — do not drive yourself to Hôpital Chauveau for these conditions.
If you need to contact the emergency medical services scheduling line directly, call 418-663-5566.
The main reception desk is staffed daily from 8 a.m. to 8 p.m. — arrive during these hours if you need help navigating the building or locating the CLSC.
The CLSC de la Jacques-Cartier shares the building and is accessible via Door A — consider whether your concern can be handled by primary care before joining the ER queue.
Services are available in both French and English, so do not hesitate to request care in your preferred language upon arrival.
Any relevant medical records, test results, or referral letters
Health insurance or supplemental coverage information if applicable
Phone charger or a book/entertainment for potential wait times
A support person if possible, especially for elderly patients or those with mobility challenges
Parking
Hôpital Chauveau has several paid on-site parking spaces available for patients and visitors. Specific rates are not published online — contact the hospital at 418-842-3651 or consult the CIUSSS de la Capitale-Nationale website for current pricing. A bike-sharing station (àVélo) is located nearby for those arriving by bicycle.
Getting There
The hospital is served by the Réseau de transport de la Capitale (RTC) bus network. Use the RTC trip planner at rtcquebec.ca with the address 11999, rue de l'Hôpital, Québec, G2A 2T7 to find the most current routes and schedules serving the hospital.
Frequently Asked Questions
Is the emergency department at Hôpital Chauveau open 24/7?
No. According to Québec's health services directory, the emergency department (urgence) at Hôpital Chauveau is open from 8 a.m. to 10 p.m. every day. Overnight, go to another Québec City emergency department or call Info-Santé at 811.
Is Hôpital Chauveau the right ER for a serious trauma, heart attack, or stroke?
Hôpital Chauveau is a community-level facility and does not hold a trauma centre, cardiac, or stroke designation. For life-threatening emergencies of this nature, patients in the Québec City region are typically directed to larger facilities. Always call 911 and let paramedics route you to the most appropriate hospital.
Can I receive care in English at Hôpital Chauveau?
Yes. Emergency and other services at Hôpital Chauveau are offered in both French and English. You may request service in English upon arrival.
Is there a CLSC or walk-in clinic at the same location as Hôpital Chauveau?
Yes. The CLSC de la Jacques-Cartier (Loretteville) is co-located within the same building and is accessible via Door A. For non-emergency concerns, the CLSC may be a more appropriate point of care than the emergency department.
What specialized services are available at Hôpital Chauveau beyond emergency care?
Beyond the emergency department, the hospital offers specialist consultations in internal medicine, ENT (ORL), respiratory therapy, and minor surgery, as well as medical imaging, ultrasound, and laboratory specimen collection.
Is there parking available at Hôpital Chauveau?
Yes, the hospital has paid on-site parking. For current rates, contact the hospital directly at 418-842-3651 or visit the CIUSSS de la Capitale-Nationale website.
Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.
Wait times are ERstat’s estimates, built from what hospitals publish, or from our model where a hospital publishes no wait. They are not the hospital’s own figures. Actual waits may vary.
This hospital does not publish a live wait, so the figure above comes from our model rather than from its own feed. We publish how that model performs where it can be checked, at the hospitals that do publish. See the accuracy scorecard, or how we work the number out.
If you are experiencing a medical emergency, call 911 immediately.
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