HÔPITAL CHAUVEAU

Best Times to Visit

Quieter times: No historical wait-time data is currently available for this location. Generally, mid-morning on weekdays (Tuesday through Thursday) tends to see lower ER volumes across Canadian community hospitals. If your condition is not urgent, consider calling 418-842-3651 or consulting Info-Santé 811 before heading in.

Busier times: No historical wait-time data is available to identify peak periods at this facility. As a general rule, evenings, weekends, and Monday mornings tend to be busier at community ERs. For non-urgent concerns, avoiding these times may reduce your wait.

About HÔPITAL CHAUVEAU

Hôpital Chauveau is a community-level hospital located in the Loretteville area of Québec, QC, offering 24/7 emergency care alongside specialized outpatient consultations, medical imaging, and lab services. As part of the Centre multiservices de santé et de services sociaux de Chauveau under the CIUSSS de la Capitale-Nationale, it serves residents of the northern Québec City region with both French and English language services. This facility is best suited for urgent but non-life-threatening conditions; patients experiencing serious trauma, cardiac events, stroke, or pediatric emergencies should seek care at a larger regional hospital.

Services & Specialties

24/7 Emergency department (urgence), Medical imaging and radiology, Ultrasound (échographie), Specimen collection and laboratory services, Minor surgery, Internal medicine consultations, ENT (ORL) specialist consultations, Respiratory therapy (inhalothérapie), Contraception services, Harm reduction services (needle exchange program), Co-located CLSC de la Jacques-Cartier primary care services.

Amenities

• Main reception staffed daily from 8:00 a.m. to 8:00 p.m.
• Co-located CLSC de la Jacques-Cartier (accessible via Door A)
• Co-located long-term care centre (Centre d'hébergement)
• Bike-sharing station (àVélo) nearby

Other Care Options

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Tips Before You Go

• Call 911 immediately for life-threatening emergencies such as chest pain, stroke symptoms, or serious trauma — do not drive yourself to Hôpital Chauveau for these conditions.
• If you need to contact the emergency medical services scheduling line directly, call 418-663-5566.
• The main reception desk is staffed daily from 8 a.m. to 8 p.m. — arrive during these hours if you need help navigating the building or locating the CLSC.
• The CLSC de la Jacques-Cartier shares the building and is accessible via Door A — consider whether your concern can be handled by primary care before joining the ER queue.
• Services are available in both French and English, so do not hesitate to request care in your preferred language upon arrival.

What to Bring

• Valid provincial health insurance card (carte d'assurance maladie / RAMQ card)
• Government-issued photo ID
• List of current medications, including dosages
• List of known allergies
• Any relevant medical records, test results, or referral letters
• Health insurance or supplemental coverage information if applicable
• Phone charger or a book/entertainment for potential wait times
• A support person if possible, especially for elderly patients or those with mobility challenges

Frequently Asked Questions

About ER Wait Times

Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.

Wait times are estimates based on Quebec health data. Actual wait times may vary.

If you are experiencing a medical emergency, call 911 immediately.