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Hôpital d'Alma is a general and specialized care hospital located at 300 Boulevard Champlain Sud in Alma, Quebec, serving residents of the Lac-Saint-Jean region as part of the CIUSSS du Saguenay–Lac-Saint-Jean network. The emergency department operates 24 hours a day, 7 days a week, 365 days a year, providing triage-based care with approximately 17 stretcher spaces on site. Patients requiring advanced specialist intervention may be transferred to Hôpital de Chicoutimi (Hôpital Sagamie), the regional referral centre within the same health network.
Services & Specialties
24/7 Emergency Department, General and specialized inpatient care, Orthopedic care, Detoxification services (alcohol and drug dependency), Accredited clinical laboratory and medical testing, Post-operative care, Bilingual services (French and English).
Call 911 immediately for life-threatening emergencies such as chest pain, stroke symptoms, or severe breathing difficulties — do not drive yourself.
For non-emergency health concerns, consider contacting a local CLSC within the CIUSSS du Saguenay–Lac-Saint-Jean network before heading to the ER to avoid unnecessary waits.
Arrive prepared with your provincial health insurance card (RAMQ card) and a list of current medications to speed up the triage process.
If your condition requires specialist care beyond what is available on site, be aware that transfer to Hôpital de Chicoutimi (Hôpital Sagamie) may be arranged — ask staff about the process if you have concerns.
For complaints or quality of care concerns, contact the CIUSSS complaints commissioner at 1 877 662-3963.
What to Bring
Provincial health insurance card (RAMQ card)
Government-issued photo ID
List of current medications and dosages
List of known allergies
Health insurance or supplemental coverage information
A form of payment (credit cards accepted)
Comfortable clothing and a warm layer — waiting areas can be cool
A fully charged phone or book to pass time during potential waits
Frequently Asked Questions
Is the Hôpital d'Alma emergency department open overnight?
Yes, the Hôpital d'Alma emergency department is open 24 hours a day, 7 days a week, including overnight, weekends, and all holidays.
What health network does Hôpital d'Alma belong to?
Hôpital d'Alma is part of the CIUSSS du Saguenay–Lac-Saint-Jean, the integrated health and social services centre that oversees hospitals, CLSCs, and long-term care facilities throughout the Saguenay–Lac-Saint-Jean region.
Can I receive care in English at Hôpital d'Alma?
Yes, Hôpital d'Alma offers services in both French and English to accommodate patients in the region.
What happens if I need specialist care that isn't available at Hôpital d'Alma?
For cases requiring advanced specialist intervention, patients may be transferred to Hôpital de Chicoutimi (Hôpital Sagamie) in Saguenay, which serves as the regional referral hospital within the same CIUSSS network.
Does Hôpital d'Alma offer detoxification services?
Yes, the hospital provides detoxification services for alcohol and drug dependency, in addition to its general emergency and inpatient care offerings.
How do I submit a complaint about care received at Hôpital d'Alma?
Complaints and quality of care concerns can be directed to the CIUSSS du Saguenay–Lac-Saint-Jean complaints commissioner by calling 1 877 662-3963.