Hôpital de Chandler is the primary acute care facility serving the Rocher-Percé territory in the Gaspésie region of Quebec, operating a 24/7 emergency department with 8 stretcher bays and approximately 18,980 ER visits per year. As part of the CISSS de la Gaspésie, this 52-bed acute care hospital offers a broad range of services including obstetrics, intensive care, nuclear medicine, and specialized services for sexual assault victims, making it the essential healthcare anchor for this largely rural, remote community. Patients requiring highly specialized procedures such as cardiac surgery or neurosurgery may be transferred to larger urban centres, but for most urgent and emergency needs, Hôpital de Chandler provides comprehensive regional care.
Services & Specialties
24/7 emergency department (8 stretcher bays), Obstetrics (~115 deliveries per year), Intensive care (4 beds), Nuclear medicine laboratory with gamma camera, Radiology and medical imaging, Family medicine, Detoxification (without accommodation), Designated centre for sexual assault victims (SAVAS), SIDEP – integrated STI screening and prevention, Cancer screening (dépistage), CHSLD long-term care unit, Federal Interim Health Program (PFSI) for asylum seekers, Services in French and English, McGill University obstetrics-gynecology training site.
Amenities
Services available in French and English
CHSLD long-term care unit on-site
Contact hospital directly at 418-689-2261 to confirm cafeteria, pharmacy, ATM, or Wi-Fi availability
Hôpital de Chandler is the only 24/7 emergency facility in the Rocher-Percé area — for non-life-threatening concerns, calling ahead at 418-689-2261 can help you understand the best time to visit.
If you are travelling to Chandler from a distant part of Gaspésie, consider calling the ER before departure for very long trips, especially in winter when road conditions on Highway 132 can be hazardous.
For obstetric emergencies or labour, the hospital delivers approximately 115 babies per year and has trained on-site staff — present to the ER and notify triage of your condition immediately.
Patients with complex conditions such as major trauma, cardiac surgery needs, or neurosurgical emergencies may be stabilized and then transferred to a larger centre; prepare for this possibility if your condition is severe.
The hospital participates in the Federal Interim Health Program (PFSI), so asylum seekers and refugee claimants are eligible to receive care — bring your PFSI documentation if applicable.
What to Bring
Government-issued photo ID (driver's licence, passport)
Quebec health insurance card (RAMQ card)
List of current medications and dosages
Any relevant medical history documents or recent test results
Provincial health coverage information or private insurance card
Emergency contact name and phone number
Comfortable clothing if a long wait is anticipated
Phone charger or portable battery pack
Parking
Specific parking details for Hôpital de Chandler are not publicly documented. Patients are encouraged to contact the hospital directly at 418-689-2261 for current parking availability and accessibility information. On-site parking is typical for community hospitals of this size in the region.
Getting There
Chandler is served by Orléans Express intercity bus, connecting to Montréal's Gare d'autocars (Berri-UQAM métro station), though the journey is approximately 15 hours. No local urban transit routes serve Chandler; most patients arrive by personal vehicle. Patients travelling from outside the region are advised to plan accordingly.
Frequently Asked Questions
Does Hôpital de Chandler have a 24-hour emergency department?
Yes, the emergency department at Hôpital de Chandler is open 24 hours a day, 7 days a week, and serves as the primary emergency care facility for the Rocher-Percé territory in Gaspésie.
How many ER visits does Hôpital de Chandler handle each year?
The emergency department at Hôpital de Chandler sees approximately 18,980 patient visits annually, served by 8 stretcher bays.
Does Hôpital de Chandler offer obstetric services and maternity care?
Yes, the hospital provides obstetric services and delivers approximately 115 babies per year. It is also a McGill University accredited training site for Obstetrics-Gynecology. Patients in labour should proceed directly to the emergency department and inform triage staff.
What specialized services are available at Hôpital de Chandler?
The hospital offers a range of specialized services including nuclear medicine (gamma camera), intensive care (4 beds), a designated centre for victims of sexual assault, SIDEP (integrated STI screening and prevention), and family medicine, supported by 16 on-site specialists.
Will I receive care in English at Hôpital de Chandler?
Yes, Hôpital de Chandler provides services in both French and English, ensuring that Anglophone patients in the Gaspésie region can access care in their preferred language.
What is the phone number for Hôpital de Chandler?
You can reach Hôpital de Chandler at 418-689-2261. This number can be used to inquire about non-emergency services, parking, amenities, and general hospital information.
Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.
Wait times are estimates based on Quebec health data. Actual wait times may vary.
We check our own accuracy. Forecasting two hours ahead, the ERstat estimate was typically off by 33 minutes against what hospitals themselves later posted, compared with 41 minutes for the hospital's own current figure, and was the closer of the two 58% of the time. See the full scorecard, or how we work the number out.
If you are experiencing a medical emergency, call 911 immediately.
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