HÔPITAL DE CHANDLER

Best Times to Visit

About HÔPITAL DE CHANDLER

Hôpital de Chandler is the primary acute care facility serving the Rocher-Percé territory in the Gaspésie region of Quebec, operating a 24/7 emergency department with 8 stretcher bays and approximately 18,980 ER visits per year. As part of the CISSS de la Gaspésie, this 52-bed acute care hospital offers a broad range of services including obstetrics, intensive care, nuclear medicine, and specialized services for sexual assault victims, making it the essential healthcare anchor for this largely rural, remote community. Patients requiring highly specialized procedures such as cardiac surgery or neurosurgery may be transferred to larger urban centres, but for most urgent and emergency needs, Hôpital de Chandler provides comprehensive regional care.

Services & Specialties

24/7 emergency department (8 stretcher bays), Obstetrics (~115 deliveries per year), Intensive care (4 beds), Nuclear medicine laboratory with gamma camera, Radiology and medical imaging, Family medicine, Detoxification (without accommodation), Designated centre for sexual assault victims (SAVAS), SIDEP – integrated STI screening and prevention, Cancer screening (dépistage), CHSLD long-term care unit, Federal Interim Health Program (PFSI) for asylum seekers, Services in French and English, McGill University obstetrics-gynecology training site.

Amenities

• Services available in French and English
• CHSLD long-term care unit on-site
• Contact hospital directly at 418-689-2261 to confirm cafeteria, pharmacy, ATM, or Wi-Fi availability

Other Care Options

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Tips Before You Go

• Hôpital de Chandler is the only 24/7 emergency facility in the Rocher-Percé area — for non-life-threatening concerns, calling ahead at 418-689-2261 can help you understand the best time to visit.
• If you are travelling to Chandler from a distant part of Gaspésie, consider calling the ER before departure for very long trips, especially in winter when road conditions on Highway 132 can be hazardous.
• For obstetric emergencies or labour, the hospital delivers approximately 115 babies per year and has trained on-site staff — present to the ER and notify triage of your condition immediately.
• Patients with complex conditions such as major trauma, cardiac surgery needs, or neurosurgical emergencies may be stabilized and then transferred to a larger centre; prepare for this possibility if your condition is severe.
• The hospital participates in the Federal Interim Health Program (PFSI), so asylum seekers and refugee claimants are eligible to receive care — bring your PFSI documentation if applicable.

What to Bring

• Government-issued photo ID (driver's licence, passport)
• Quebec health insurance card (RAMQ card)
• List of current medications and dosages
• Any relevant medical history documents or recent test results
• Provincial health coverage information or private insurance card
• Emergency contact name and phone number
• Comfortable clothing if a long wait is anticipated
• Phone charger or portable battery pack

Frequently Asked Questions

About ER Wait Times

Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.

Wait times are estimates based on Quebec health data. Actual wait times may vary.

If you are experiencing a medical emergency, call 911 immediately.